IE
35-50 years of age | Experience level: first safari
Excellent service from start to finish, professional, friendly and well organised
Meek trails went above and beyond for us. Great communication and customer service from the first message we sent until we were dropped back at the airport. Everything was so well organised that it made our 7 days in Kenya completely stress free. Thank you to both Ester and James for making our first safari in unforgettable experience.
20-35 years of age | Experience level: over 5 safaris
Excellent services
I can’t recommend this company enough! They have assisted me with my visa applications on more than one occasion, and each time the process was handled professionally, efficiently, and with great attention to detail. They were incredibly helpful in expediting my visa processing and kept me informed every step of the way.
Beyond visas, they’ve also planned trips for me and my family, taking care of every detail to ensure a smooth and stress-free travel experience. Their professionalism, responsiveness, and genuine commitment to customer satisfaction have made them my go-to travel agency.
If you’re looking for reliable visa processing, expert travel planning, and outstanding customer service, I highly recommend them. I look forward to booking many more trips with them.
Thank you, Kimberly, for your exceptional service, professionalism, and for always going the extra mile. Keep up the amazing work!
JP
35-50 years of age | Experience level: first safari
They provided excellent service from start to finish.
I joined the 3-day, 2-night safari tour, and it was truly one of the best travel experiences I've ever had.
From the very first messages before the tour to the organization and arrangements throughout the trip, everything was handled perfectly. Every question and special request I had was answered quickly and professionally. I would especially like to thank Monica for all of her help and support.
Even until I boarded my flight home, the team continued to take great care of me. Thanks to them, I had the best trip to Kenya of my life.
I can confidently recommend Go East Africa Safaris to anyone looking for an unforgettable safari experience. Thank you so much for everything!
HK
20-35 years of age | Experience level: first safari
Unforgettable
Serengeti Smile deserves nothing less than 5 stars for our amazing safari experience in Tanzania. From start to finish, everything was smooth, well-organized, and truly unforgettable.
Our guide, Barnaba, was fantastic. He was funny and entertaining, but also very detailed in his explanations about the animals, the landscape, and local culture, which made every game drive so much more interesting. Thanks to him, we were able to see so many animals, including all of the “Big 5,” and he always seemed to know exactly where to go for the best sightings while keeping us safe and comfortable.
Francisca, who handled our enquiries and arrangements, was equally impressive. She replied instantly to our questions, was very helpful with planning and logistics, and always communicated in a friendly and professional way that gave us a lot of confidence before and during the trip.
Overall, Serengeti Smile, with Barnaba as our guide and Francisca supporting from the office, gave us a safari experience that exceeded our expectations in every way, and we would highly recommend them to anyone visiting Tanzania.
20-35 years of age | Experience level: first safari
Great funny and good background information
Great tour. Loved it. Saw elephants, lions, rhinos,....
VN
The trip is wonderful
The tour guide Tshiamo is very nice and helpful. He showed almost all we wanted with clear explaination and big smile. The facility is clean, staffs is friendly. The tour is very well organized. We enjoy everything 🤩🤩🤩
IN
50-65 years of age | Experience level: 2-5 safaris
Everyone taken care of - Great Safari experience.
This was a great experience. Everything is taken care of including meals, lodging and all the permits.
Most importantly they go the extra mile literally, to make sure you see the animals you came to see.
Special shout out to Patrick for driving us all around the Serengeti, giving us trivia about the animals, and helping us sight the elusive leopards, cheetahs and rhinos.
This was a unique and truly memorable trip for us.
