FR
35-50 years of age | Experience level: first safari
A professional and reliable safari agency that offers well-organized tours.
We had a great experience with this safari agency and would definitely recommend them!
Communication before our arrival was excellent, everything was well organized, and our guide Francis was a safe driver who worked hard to help us spot as many animals as possible. We especially loved the Masai Mara, Crescent Island, and the hotel in Nakuru. The breakfasts and dinners were also very good.
There are a few areas that could be improved, such as providing more information during the safari about the wildlife and local culture, giving clearer daily schedules, and improving the lunch boxes. But these are only minor points.
Overall, we had an amazing trip and will keep wonderful memories of our safari in Kenya. Thank you to the whole team!
35-50 years of age | Experience level: first safari
Exceptional Service, Constant Communication Execution, and a Truly Unforgettable Rwanda Experience
When planning a trip as significant—and expensive—as my Rwanda adventure, I did what most travelers would do: I comparison shopped. I contacted multiple companies, researched lodging options, compared itineraries, and carefully evaluated prices and recommendations.
What set Safari.com apart was not just the itinerary they proposed, but their professionalism, responsiveness, and consistency. Other companies initially responded but then became difficult to reach, failed to follow up, or simply stopped communicating. Safari.com was different. From my very first inquiry until the day I returned home, they were always available by email or WhatsApp. Every question was answered. Every concern was addressed. Every detail was handled.
That level of communication gave me confidence to move forward, and they earned that confidence every step of the way. Their recommendations were thoughtful and reasonably priced, and I never felt pressured into spending more than necessary.
Once I arrived in Rwanda, everything unfolded exactly as promised. Transfers were on time, accommodations were as described, permits were secured, and every logistical detail was seamlessly arranged. It is rare in travel for a company to deliver precisely what they sell, but Safari.com did exactly that.
The experiences themselves were extraordinary. Gorilla trekking and spending time with the golden monkeys were true bucket-list moments, and my safari in Akagera National Park exceeded every expectation. These are memories I will carry with me for the rest of my life.
The greatest asset of all, however, was my guide, Zidane. He was knowledgeable, professional, dependable, and genuinely invested in making sure I had an exceptional experience. By the end of the trip, he felt less like a guide and more like a friend.
Was it an inexpensive trip? No. But it was worth every dollar. When you are investing in a once-in-a-lifetime experience, reliability matters. Communication matters. Trust matters. Safari.com delivered on all three.
I recommend them without hesitation and would happily use them again.
50-65 years of age | Experience level: first safari
Luther is the best guide
My wife and i went on a 4 day safari guided by Luther from Suricata safaris . The Safari was brilliant from start to finish with great accommodation and food. This was topped of by Luther who was not only a super friendly guy but also was very knowledgeable about all the animals that we saw on safari. We thought the overall experience was above our wildest dreams and totally recommend it.
35-50 years of age | Experience level: first safari
New blue
The safari was a wonderful experience, well-organized, fun, and the staff were very attentive and took great care of us.
The company is incredibly attentive to its customers.
The Spanish guide was fantastic. Highly, highly recommended.
(automatic translation from Spanish)
35-50 years of age | Experience level: first safari
Fantastic family safari
We had a fantastic experience with Beyond the Plains from start to finish. The office staff, particularly Alex, did a great job customizing our trip so it was exactly as we wanted and answering all questions. Once booked, they were extremely responsive to any messages sent- even going so far as to call the Kenyan immigration authorities when I was having trouble getting the payment for our ETAs to process.
After our arrival in Kenya, our guide Ian was also amazing. He knew everything about the animals and parks. He also shared tons of info about Kenyan culture and way of life. He was able to find all the animals- we saw the big 5 and also giraffes, a bunch of cheetahs, and tons of other animals. We also saw babies of almost every animal.
We were happy with all our lodges, particularly Aruba in Tsavo East and Zebra Plains in Amboseli- but the service in all of them was amazing. Kenyan hospitality cannot be beat!
I would highly recommend Beyond the Plains for anyone looking to book a safari
ES
50-65 years of age | Experience level: 2-5 safaris
An excellent safari
An excellent safari, we did Kenya and Tanzania, 13 days and we have spent some very good days with Pavillion! The charming drivers and Peter his manager always answering any questions and at all times. A really recommendable agency and with which we would repeat if we return to a safari! A 10!
20-35 years of age | Experience level: first safari
Amazing, educated, & Fun!
T his is the company you must pick! Jackson, the owner, hooked us up with our tour guide Joseph… If you can take your pick of tour guides, you must pick Joseph, he was truly incredible! Joseph was very communicative, kind, and patient. He was extremely educated and enthusiastic in his explanations of Tanzanias environment, history, and culture. He was prompt in all tasks, scheduling out days, meals, and going above and beyond to communicate our needs to various hotels we were hopping between. He even knew what places to take us for quick stops for food, souvenirs, and wash breaks. Need a tour guide? Joseph is your MAN!!!
Jackson was fantastic and replies to your needs on WhatsApp very quickly. He got us a guide, answered all questions and even helped us get pictures of receipts etc that we need for our own usage.
We strongly recommend this company for a smooth, stress free, safe, and fun tour in Tanzania.
HK
20-35 years of age | Experience level: first safari
Tanzania Safari
The overall arrangement for the trip was good, and we had the opportunity to see the highlights—the Big Five—during the Tanzania safari. The accommodations were generally good, with Embalakai Serengeti Camp being the standout. The meals there were delicious, the camp was comfortable, and we even had strong Wi-Fi in our room. However, the experience at Zita Camp, which was arranged as a replacement for our last night due to the original camp being fully booked, was not as good as Embalakai Serengeti Camp. The camp only offered very hot water for showers, and we had to use a whistle to request an escort out of the room, which could be unhygienic. Additionally, the food did not taste good at Zita Camp. Despite this, the other camps were not bad, and overall, we were satisfied with our stays.
For future travelers, I recommend discussing the schedule for viewing the migration with the tour guide, as the picnic spot is quite far from the migration area. Waking up earlier would provide a better chance to secure a good spot for witnessing the river crossing. It would have been great if we were able to see it. Overall, it was a great safari tour!
20-35 years of age | Experience level: 2-5 safaris
Amazing
It was nice to be with Raphael Laizer, we had a great time not to forget under his assistant.
He was extremely careful driver, we felt secure in his car all the way from the camp to Datoga and handzabe cultural experience.
We wish to have such driver in other adventures.
35-50 years of age | Experience level: first safari
Great experience
Tanzania safari was an amazing experience for me; I can honestly say that it was the best time of my life. Our guide Lucas was very knowledgeable, kind, and skilled. he has a wealth of knowledge about Tanzania, its people, and their culture etc. If you want to arrange your safari to Tanzania sign up Serengeti Unforgettable Safaris.
