20-35 years of age | Experience level: 2-5 safaris
A professional and safe driver who will get you to where you need to go but also accommodative!
Sam and Yusef are some of the best drivers that I have ever worked with! They are so kind, professional, and VERY safe! Not only do they try to accommodate all of the asks we had, but they did it with a smile! Also, need some good tunes on your drive? They are on it!
35-50 years of age | Experience level: first safari
Good but added last minute fuel surcharge
Great choice of company overall with knowledgeable guides and helping to tailor the package to suit our budget and places to visit, however the downfall was that they asked for an additional 4% fuel surcharge 3 weeks before we were due to fly out, even though we had already paid the full amount 5 months prior. When I questioned it their response was its because of the recent war price increase, but no other companies were doing this, just this company even though they already are the largest safari provider in the country! When asked for a further breakdown for the charge, they weren't able to provide this, only gave a few numbers against fuel for cars, plane etc, nothing in depth to justify the charge. The original quote already includes the daily fuel charges for your trip. There was no memtion anywhere during the course of planning, booking and paying about this possible extra charge, they hit you right at the end knowing you can't cancel the trip at this late stage and will pay! We already paid in full which was quoted in USD, then another 4% charge of total trip amount, converting to AUD$ is a lot money for us!
Because of this i won't be choosing them again
NZ
20-35 years of age | Experience level: first safari
Well planned, seamlessly managed safari
Excellent itinerary which was catered to our needs, excellent- friendly and knowledgeable drivers. Accommodations were well selected.
PR
50-65 years of age | Experience level: first safari
Amazing!
The safaris were just amazing! Well planned, reliable, and perfectly guided. I must definitely come back.