CR
35-50 years of age | Experience level: over 5 safaris
Warning - I do not recommend hiring RightChoicr in Nairobi
I strongly advise travelers and tour operators to be extremely careful before hiring George or Rightchoice.
I paid **$29,000** for tourism services, trusting that everything would be handled as agreed. Despite numerous promises and commitments to repay me, George has only returned **$5,000 and still owes me $24,000**.
I have made every effort to resolve this situation directly and in good faith, but he has now stopped responding and disappeared.
I have also learned that **I am not the only person who has experienced problems with him**, and that other people have reported similar situations, including legal action to recover their money.
**Based on my personal experience, I strongly recommend NOT hiring this company or sending them money in advance.** I am sharing this review to warn other travelers and tourism professionals so they can do their due diligence and avoid suffering the same experience.
IN
20-35 years of age | Experience level: first safari
Worst and highly unprofessional
Very disappointing experience. The tour I received was completely different from what was promised. I spent barely one hour inside Mikumi National Park, and the lunch that was promised was never provided. I feel let down by the service and the lack of professionalism. Based on my experience, I would not recommend booking any tours through this travel agent.
CA
35-50 years of age | Experience level: 2-5 safaris
Deceitful
Do not recommend – I had a terrible experience with Victoria Falls Serious Fun Travel. The company failed to provide the agreed-upon services and has since defaulted on returning my money. After a formal dispute arose, a signed debt settlement agreement was reached where they committed to a partial refund of US$1,500. However, the owner, Marvel, completely broke this contract—only returning US$245 before cutting off communication and defaulting on the rest of the debt.Because of their fraudulent behavior and breach of contract, I have had to file formal fraud reports with the Zimbabwe Tourism Authority (ZTA), the local Tourism Police Unit, and CID Commercial Crime. I am also actively working with my credit card provider to resolve the unauthorized and unfulfilled transaction.Save yourself the stress and avoid this operator. They do not honor their contracts or their legal settlement agreements.
