CN
20-35 years of age | Experience level: first safari
An absolute dream safari!
This trip was flawless and far better than we imagined.A huge thank you to Hatibu Yasini for his exceptional work in sales and coordination. His clear communication and attention to detail made the booking process easy and the itinerary perfect.
Once the safari started, Tom, Martin, and Benson took over and delivered an unforgettable experience. Their expertise and dedication were outstanding. The combination of Hatibu’s planning and the guides’ execution made this the best safari.
50-65 years of age | Experience level: first safari
Amazing
When I start planning the trip to Africa (Kenya + Tanzania) I was concerned based on the information I received from multiple sources. I spoke with Moses and he tailored the safari as per my requirements but I am still concerned. When I met him in the airport I felt okay. Once we started our safari and spent 10 days with Moses and his team, we don't want to leave Africa. That is the level of service we received from Moses and his team. If I give him Five stars it doesn't do any justice. That is how we felt when we left. He blew our expectations and the overall experience in Africa is speechless. Thank you Moses and your team.
TW
20-35 years of age | Experience level: first safari
Extremely irresponsible agency!
We joined Onlyone’s 10 day tour from Aug 14–23, 2026, and experienced several disappointing incidents.
[Hotel changed without notice]
Our original itinerary listed Lake Naivasha Sopa Lodge (TWD 17,480/night), a very popular lodge where zebras and giraffes will roam around. However, while applying the ETA, I noticed that Onlyone changed the hotel to Naivasha Kongoni Lodge (TWD 7,500/night) without telling us. The reviews and the prices of two hotels are totally different. Most importantly, Kongoni Lodge doesn’t have chance to watch animals walking around. I asked Onlyone, it claimed that they’re the same level hotel. I refused to accept, so it eventually arranged Enashipai Resort & Spa (TWD 9,840/night) to us, but this hotel offers no animal-viewing experience.
When we met other tour members in Kenya, they had no idea the hotel had been changed! Onlyone didn’t informed them either! If I didn’t noticed the change, we might ended up staying at Naivasha Kongoni Lodge!
After returning home, I shared my experience online. Turned out at least 4 other groups also found their hotels had been changed by Onlyone without notice!!!
In my case, Onlyone gave us different explanations: the hotel was flooded, the hotel had deposit issue, and the hotel list was just for us to apply ETA. However, other traveler commented on my post that they stayed at Lake Naivasha Sopa Lodge on Aug 14. I supposed to stay there on Aug 18, so the hotel was fine on Aug 14 but flooded on Aug 18??
Also, Onlyone kept saying that Enashipai Resort & Spa is a five-star hotel, it's better than the original one. Yet its website still showed Lake Naivasha Sopa Lodge. If Enashipai is the better option, why doesn't Onlyone change its website info?
[Being left at the train station]
On Day2, Onlyone told us hotel would pick us up after we arrived Voi Station by train. However, nobody was there to meet us. A taxi driver kindly helped us call the hotel, it said that it didn't received pick up arrangement from Onlyone. Seems like there was communication gap between Onlyone and the hotel. So we were left waiting at the station for 30 minutes before the hotel driver arrived.
[Maasai Mara National Reserve game drive was changed to a private conservancy game drive]
According to the itinerary and the website, Day8 and Day9 were supposed to have game drives in Maasai Mara National Reserve. But Onlyone told us only Day8 would enter the national reserve, Day9 would go to a private conservancy. It told us Maasai Mara is a huge area and private conservancies are also part of Maasai Mara after we first complained. To enter the reserve again, we would had to pay extra USD 200/person for entrance fees. After we showed Onlyone its website, it changed the explanation and said our guide had misunderstood. We would go to the national reserve on Day9.
Plus the hotel and train station issues, it also offered us one night safari as compensation.
I posted about our experience on social media after returning home. The Taiwan market manager, Cath immediately commented on my post that they would get in touch with us.
However, It’s been a MONTH, and nobody has contacted us!!
I even messaged them after two weeks and again after a month. They completely ignored both messages!
Honestly, this is incredibly disappointing and irresponsible!
After viewing the post, other travelers also reached out to me, sharing similar terrible experiences. Clearly, we’re not the only case!
Please be careful before booking with Onlyone!
65+ years of age | Experience level: 2-5 safaris
The tour operator and guide were professional and provided a detailed itinerary.
This is our second safari with Tanzania Roadside. The tour operator is professional and met all of our expectations. Our tour driver, Ezikiel, is exceptional. We requested Ezekiel guide us after our first safari as his knowledge and passion make the safari. We are planning our safari for next year and will use Tanzania Roadside.
DK
20-35 years of age | Experience level: first safari
Beyond expectations
We booked a 6-day private tour with 6 people. It’s amazing! The price is definitely worth for such a lifetime experience.
I have to recommend our guide and driver Gordana. He is very experienced in everything, including but not limited to animals, Kenyan culture, and even driving.
Also he is very friendly and funny to all of us. Taking good care of everyone in this whole journey. So I would definitely recommend Global threads safaris and our guide Gordana.
20-35 years of age | Experience level: 2-5 safaris
CN
20-35 years of age | Experience level: first safari
Very good!
Great price and a fantastic experience! ☆*:.｡. o(≧▽≦)o .｡.:*☆
(automatic translation from Chinese)
50-65 years of age | Experience level: 2-5 safaris
Magical
I had a magical experience at the Mara with this company. It was my first time solo traveling and I was a little nervous, but I felt very well taken care of thanks to Flash MC. Denis took me on amazing journeys thru the Savana, and his knowledge of the Mara coupled with his charming personality made it a memory I will never forget. Peter, the owner of Flash MC, was equally wonderful. I highly recommend!!
RU
20-35 years of age | Experience level: first safari
A perfectly organized safari
We were lucky to choose Wild Experience for our safari. We were in constant contact with the manager before the trip, and he answered all our questions. Wild Experience arranged our airport transfer and drove us to the hotel late at night. The safari itself was wonderful—we saw the "Big Five," and everything was organized to the highest standard. Many thanks to Wild Experience.
65+ years of age | Experience level: 2-5 safaris
Very professional service
Great communication. Helping us to decide which package was best for us.
Our guide/driver was brilliant.