35-50 years of age | Experience level: 2-5 safaris
Fantastic experience
Fantastic experience with Jocky Tours & Safaris! Kelvin, our guide, was incredibly friendly and accommodating. We saw cheetahs, lions, leopards, and so many other amazing animals. Highly recommend!
PT
35-50 years of age | Experience level: first safari
Unique experience!
Excellent organization and accompaniment!
Fantastic guide, with detailed explanations about animals!
David, company manager, was fantastic with us. He accompanied us from giving them a salam to the train and vice versa. During Safari sent several messages to know how it was running.
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50-65 years of age | Experience level: first safari
The customer care services are the best ever
The response from Provien safarisis so friendly.They have readily available answers for everything we wanted to know.The services they provided us were far worth the money we paid them. The realy enjoyed the tour such that we are still referring more customers from every now and then.
IT
35-50 years of age | Experience level: first safari
Wonderful experience with the best driver/guide ever.
The tour was very well organised in terms of itinerary, accomodations and driver choice.
The value for money is good. The driver (Joseph/Maleyo) was excellent in terms of kindness, expertise, knowledge of reserves and animals, availability for extra requests, caring towards us and result oriented to make our experience the best in each visited place. He also speaks English very well, so it was very easy communicating with him.
As regards the communications and assistance from Agency before travelling it was quite difficult to get them understanding our requests and preferences. Above all with one of our accomodation: after 2 months since our reservation was confirmed, we found out accidentally that there was not availability anymore and we had to change our first accomodation option (tended camp instead of lodge).
Even though we had this inconvenience we still recommend the agency and above all the guide of Joseph/Maleyo. We recommend any future client only to follow up the agency constantly during the quote request and before the tour begins.
It was absolutely a wonderful experience!!!
20-35 years of age | Experience level: 2-5 safaris
So happy to have booked with such a great team!
Our group had a wonderful time climbing Mt. Kilimanjaro on a 6-day-long journey thanks to the expertise and encouragement of our guide team and the entire group of folks helping us along! Everyone was incredibly professional, and made us feel safe and prepared at all times. Not to mention how friendly everyone was! Our head guide, Ladi, did a fantastic job of getting everyone acclimated and keeping our spirits high, as well as Kennedy who always kept the laughs going and the smiles shining bright. If it wasn’t so hard the first time, we would totally go again!
20-35 years of age | Experience level: first safari
Fantastic Trip - would definitely recommend
My friends and I had a fabulous trip planned by Hermosa. We did 7 days starting and ending in Kigali . We did Akagera, Gorilla Trekking in Uganda, and Lake Kivu. Throughout the planning process, Hermosa was quick to respond, answered all of our questions, offered alternatives and suggestions. From start the finish, the trip was well planned and we had fantastic service. Godwyn, our driver and tour guide, was amazing! I'd highly recommend Hermosa.
CN
20-35 years of age | Experience level: first safari
The owner is a beautiful and kind-hearted lady.
I went on a safari in Tanzania and booked with this travel agency. When our flight arrived that night, it was already 2 a.m., but the agency’s owner personally came to the airport to pick us up. He was extremely warm and welcoming—helping us with our luggage and introducing us to the local culture and customs. We immediately felt at ease.
The next day, after breakfast, we set off on our safari. Though the journey was a bit tiring, it was incredibly enjoyable. The agency’s driver was very responsible, making sure we saw as many animals as possible. After the safari, we returned to Arusha. We were about to book a hotel, but the owner kindly offered us free accommodation, dinner, and breakfast the next morning. The following day, he even took us to a local African art gallery to experience the culture, accompanying us the entire time until he dropped us off at the airport.
This is an excellent travel agency with an incredibly kind owner. We had a wonderful time and highly recommend them!"
35-50 years of age | Experience level: first safari
Show excellent customer service
Excellent
Polite
Cleaness
Timely
Topnotch service
IT
35-50 years of age | Experience level: first safari
Perfect organization, excellent guide!
Our 5-day safari with Goldfinch Adventures was just unforgettable.
From the very start, Brenda made everything easy. Her replies were lightning-fast, clear, and full of helpful details, which meant all we had to do was show up and enjoy. Once on safari, Emanuel took the experience to another level. He has this rare combination of patience, kindness, smiles and an incredible talent for spotting wildlife. Sometimes we had no idea where to look, and suddenly he’d point out a lion perfectly camouflaged in the bush or a cheetah with her cubs. He was the best guide we could ask for and the time with him past too fast. We came home with hundreds of photos, but more importantly, memories that we’ll carry for a lifetime.
SG
35-50 years of age | Experience level: 2-5 safaris
Impressive
We chose Gosheni after seeing raving reviews and decided to choose them as we believe they are worth the price.
Operational was a little bit disappointment as we met with some issues during the tour. However, their person in charge do step up and assist to solve all the issues.
Even to the extend of driving a new jeep to Serengenti to switch our jeep which is another 8hrs drive. This can show that they really take care of their customers and sincerely do want to solve all the problems to ensure you have a good trip.
We were assigned to Inno Marufu in Tanzania and he can really drove in the dark and able to navigate anywhere. He did not mind when we wanted to end late to try to see more animals or even suggested us to leave earlier so we can still see what we want. Together with the long driving, its pretty tedious for the driver guide.
We love the stay in Lake Manayara however due to long journey, we always did not get to see or enjoy the hotel facilities. And it would be better if the person who suggested this route could have given a better advice on which route to be consider to take a plane or even staying inside the crater to reduce the travelling time.
Overall, we are still pleased with the service as the guide do show us what we see and also explain to us the crossing is not everyday and we tried our best but did not see them.
Most importantly, Inno respect the animals boundaries and did not cave in when we insisted to go nearer during the migration. He will always tell us to wait at the side so animals have their space and only go nearer when it is safer or we only can see from an instance. Unlike other operators, they dash next to the wilderbeest whenever they tried to cross and this cause the animals to react out of nature.
As much as we wanted to take impressive photos, being able to say NO to other guides and stopping them is remarkable.
They did not give in to tourism or customers or for money. They truely enjoy sharing the experience and the culture of Africans.
Thank you for the experience, we will love it more if logistic is less tedious and not so many hiccups. But overall, is fine. Enjoy the process and everything is Hakuna Matata.
