35-50 years of age | Experience level: over 5 safaris
I don't recommend trusting this company
We booked a two-day safari with ZeroOne to the Masai Mara, including travel from Nairobi and two game drives — one on day one, and a sunrise drive on day two.
After finishing the first drive, we asked our driver about the plans for the following day, only to be told there was no game drive scheduled for day two. We showed him our booking confirmation, clearly stating the two drives we had paid for (as you will see from the picture, it is not ambiguous!), but he said there was nothing he could do.
We called our contact, Maureen, who admitted she’d made a mistake but refused to fix it or offer a refund. Instead, she offered a tour of a Masai village or a one-hour boat ride in Naivasha as a “replacement” on the second day — not exactly a fair swap for a missed game drive in the Mara.
The result? We paid for two drives and got one. The single drive we had was excellent — because the Mara is incredible — but Safari ZeroOne’s attitude was appalling. They showed zero accountability, zero effort to make things right, and zero concern for customer satisfaction.
This is a company you cannot trust. If you value honesty, reliability, and getting the trip you actually paid for, avoid Safari ZeroOne.
HR
35-50 years of age | Experience level: first safari
Amazing Safari!
Our 4-day safari through Masai Mara and Lake Nakuru was simply unforgettable! We were lucky enough to see all of the Big Five up close, surrounded by breathtaking landscapes and incredible wildlife. Our driver, Ben, was by far the best driver and guide we could have hoped for – knowledgeable, friendly, and always making sure we had the best view for photos. A special thanks to Mrs. Ann, who organized everything perfectly and made the whole experience smooth and stress-free. Truly a trip of a lifetime!
Ivana&Romario
IT
20-35 years of age | Experience level: first safari
The best safari tour!
Makini was an incredible discovery! Without a doubt, it’s the best safari experience in Tanzania. We spent 5 days staying in beautiful, ultra-luxury lodges, and they fulfilled every single request we had—truly beyond words! Our guide, King David, was fantastic: funny, attentive, and it felt like traveling with a friend. And let’s be honest, if he’s called “King,” there’s a reason for it! I recommend it to absolutely anyone—you won’t regret it!
35-50 years of age | Experience level: first safari
Calm and friendly
Our full day Kruger tour with Stanley was great. We saw many different animals. Stanley was very obliging and willing to go the extra mile to get the right picture or let us sit and watch an animal for extra time.
IT
20-35 years of age | Experience level: first safari
AMAZING - SUMA IS THE PLUS
We had the privilege of experiencing an unforgettable adventure in Tanzania, exploring the Ngorongoro Crater and the vast Serengeti. Breathtaking landscapes, incredible wildlife, and moments that will stay in our hearts forever.
A special thank you goes to Suma, our guide – an extraordinary person in every way. Not only was he incredibly professional, with deep knowledge of the wildlife, nature, and local culture, but he also welcomed us with genuine warmth, making us feel at home even in the heart of the savannah.
Suma was not just a guide, but a true travel companion: always attentive, helpful, and determined to make every moment of our safari the best it could be. Thank you from the bottom of our hearts for making this journey even more special.
If you’re planning to explore Tanzania, we wholeheartedly recommend doing it with Suma – it’s an experience that will stay with you forever.
20-35 years of age | Experience level: first safari
An excellent tour going some unforgettable places!
We had an excellent time with Lulu Safaris. Our trip went very smoothly, we felt safe and comfortable every night, the accommodations and meals were wonderful!
Smith, our tour guide, was very enthusiastic and helpful. He was a great driver on the game drives, very informative and willing to stop at every little bird or creature we spotted. He took us safely through the windy mountain roads of Uganda and Rwanda. We had great conversations when in the van. It was an unforgettable experience and would definitely recommend it!
NZ
35-50 years of age | Experience level: 2-5 safaris
Great start to our safari, disappointing final day
My wife and I organized a 6-day safari from Nairobi to Mombasa with Aanika Karibu Safaris in July. 5 out of the 6 days were great, no complaints at all. We were able to see a lot of wildlife each day (no rhinos or leopards, but that’s fine).
Unfortunately there was a breakdown in communication regarding the final day. Initially, the company was supposed to organize train tickets for us from Voi to Mombasa, but this didn’t happen, and we weren’t told why. A different driver was then assigned to us to take us to Mombasa, but this was a complete disaster. Firstly, he was not a confident driver, and he drove at snail’s pace, meaning we arrived into the city hours later than what we were told. When we got to the outskirts of Mombasa, he didn’t know where he was going, and we had to try and navigate him through the chaotic streets with the use of Google Maps, which was very stressful. To make matters worse, we were stopped by police. The driver told us it was because he saw us foreigners in the car, and wanted some money. However, I don’t think this was true because the police asked for his driver’s license and eventually took him away somewhere. The police never asked us directly for money. After about 10 minutes, the driver returned and we were able to finally arrive at our destination. It was a really frustrating and stressful end to our safari.
Aanika Karibu should have communicated with us as to why they weren’t able to obtain the train tickets, and they should have been more responsible for our wellbeing on the final day.
Aanika Karibu, if you’re reading this, please work on your communication skills and make sure your customers get to their final destination safely. You are still responsible for them up until the final day.
DE
50-65 years of age | Experience level: first safari
Memories that will last forever
Our safari driver Deo was very pleasant and is a good driver. His English is excellent and his knowledge of wildlife and his culture and his country is very impressive. Communication went smoothly from beginning to end. We recommend the company and especially the driver deo
FR
20-35 years of age | Experience level: first safari
Amazing services ! HAKUNA MATATA
An absolutely unforgettable experience! From the first day at the Arusha waterfall and the visit to the cozy coffee shop, we felt immersed in the warm atmosphere of Tanzania. The two days in the Serengeti were like a dream come true—lions, elephants, giraffes… all in their natural habitat, just a few meters away! The Ngorongoro Crater, with its breathtaking views and incredible wildlife, was the cherry on top. Huge thanks to the whole team for their professionalism and great spirit!
JP
20-35 years of age | Experience level: first safari
Great Safari with Excellent Guide and Service
Our 2-day private safari was fantastic! The guide was knowledgeable, friendly, and helped us see many animals, including some of the Big 5. Communication was smooth, the vehicle was comfortable, and everything was on time. Highly recommended for a reliable and memorable experience!
