CH
20-35 years of age | Experience level: first safari
It was a perfect tour! Rashidi does his job with great dedication and love for the wild animals.
We did our safari tour in November 2020, and it couldn’t have been better. From the very first communication, everything was smooth, clear, and reliable. Our guide, Rashidi, was simply the best we could have wished for – professional, friendly, and incredibly knowledgeable. We always felt safe and well looked after. Thanks to his sharp eyes and deep understanding of wildlife, we were able to spot an incredible variety of animals.
You can truly feel his passion for his work and his dedication to protecting and sharing the beauty of Tanzania’s wildlife. The food was supergood, and sleeping in the small tent was comfortable – we felt completely safe.
Great service, great value for money, and unforgettable memories. To this day, we still keep in touch with Rashidi. Absolute recommendation for Rashidi and Doctari Tanzania Reisen!
NZ
Great Safari operator with a great reputation
Firstly the quoting was excellent - we felt like SGT provided a great quote for the amount of days.
SGT were also extremely understanding with payment, particularly when we had a few immediate personal issues arise.
Our driver Elia really made this trip special - he was able to navigate the tricky terrain and even was able to fix / service the car multiple times throughout the trip (this is a normal occurrence). He was an excellent guide and we would rate him highly, his English is improving so you will need to learn a few phrases / prompts if you want to know more about the animals! Additionally, the tour guides forgot about the binoculars included and managed to get a pair to us while in the Serengeti park, about 7 hours away from Arusha the next day which was great.
The safari jeep is an extremely important part of the overall trip experience - our jeep, compared to other jeeps felt a lot older and while it was maintained well, simple things like airconditioning were not available which meant that we had to leave the windows open whilst driving through dusty terrain. I understand it’s difficult to be selective in high season however we would have liked to be provided a newer vehicle.
One downside of the service is communication. Being that we did not know anything about the migration path and how long it takes to get up to the northern Serengeti, we were lead to believe that we would see the great migration in its entirely. Granted we did shorten our trip due to personal reasons, there was miscommunication that we would still see it which did leave us disappointed. If we had known that shortening the trip would result in this, we may have kept the trip days the same. lastly, there were several times where we were left very confused about the daily plan, if we were to do this differently in the future we would communicate more to Joseph from SGT leading up to our trip to understand the daily expectations of the trip. Additionally some vendors were confused about payment, either settled from SGT or ourselves. In terms of reliability, SGT could initiate more of the communication from their end to ensure we were all prepared and meet our expectations.
Overall, my wife and I are satisfied with the service that SGT provided. For future tours, a higher level of transparency as well consistent communication would definitely elevate this tour experience from 4 stars to 5 stars. I would highly recommend Elia as an extremely experienced, competent driver who even in the most dangerous terrain was able to navigate smoothly. Joseph was very professional with the entire process, we recommend talking to Joseph a lot prior to your trip to ensure your understanding of the trip is as smooth as possible :)
20-35 years of age
They have the best guides ever.
Our trip to Cape Town wouldn’t have been the same without Noogh. From the moment we met him, he made us feel at ease with his warm personality, genuine friendliness, and easygoing vibe. He was not just a guide he became a friend.
Noogh was always available, always helpful, and truly passionate about making sure we had the best experience possible. He went above and beyond in every way, even helping me plan one of the most important moments of my life my wedding proposal. Thanks to him, everything went perfectly, and that day will stay forever engraved in our hearts. He will always be part of our story.
If you’re traveling with Incoming Africa Tour Operators, know that you’re in the best hands. They’ve got amazing people like Noogh who are not just guides, but real legends.
Thank you, brother for your kindness, your energy, and for being part of a memory that will last a lifetime. You’re truly one of a kind.
FR
20-35 years of age | Experience level: first safari
It was a really great experience
We have been able to discover the Tarangire Park and ngorogoro crater very well without thinking of the organisation. We saw many animals sometimes really close.
The place we slept was not really like we imagine (miss mosquito net,…)
ID
20-35 years of age | Experience level: first safari
Great experience attentive host
I booked a solo safari tour in Kenya during the high season, and overall, it was a great experience. Xavier, the owner, is incredibly attentive, hospitable, and genuinely cares about his clients. He picked me up from the airport and made sure every aspect of the trip was taken care of.
There were a few hiccups with the driver during my trip. It seems Xavier works with multiple drivers, so experiences may vary. My advice is to ask about the driver’s personality and experience beforehand, as that can really make or break your safari.
Other than that, everything ran smoothly. Xavier is a genuinely good person with integrity, and he went out of his way to ensure my needs were met.
Incredible team!!
From start to finish, our 6-day trek on the Machame Route to the summit of Mount Kilimanjaro was nothing short of incredible, and that is all thanks to the amazing team that guided us every step of the way.
The service was absolutely top-tier — everything was organized down to the smallest detail, allowing us to focus entirely on the journey. The guides were knowledgeable, professional, and always made sure we were safe, well-informed, and motivated. Their deep understanding of the mountain, its terrain, and its challenges was invaluable and helped us all feel confident and prepared, especially on summit day.
What truly made this experience unforgettable, though, was the spirit and kindness of the entire crew. From te guides to the porters and cooks, everyone was full of warmth, humor, and encouragement. They treated us like family, and their positive energy was contagious — no matter how tough the climb got, they kept us smiling and pushing forward.
So thankful for this amazing team!!!
Excellent
We did the 6 day machame route Mount Kilimanjaro. We came as a group of six and another couple joined us to make eight. All eight of us reached the summit. Could not have done it without the help of the guys at kisaza tours. The entire experience was amazing. They made sure that everything ran smoothly through the entire process. The guides and porters worked tirelessly while we were on the mountain. They made sure we were prepared for every day. Cannot recommend using this company enough. They will get you to the top.
FR
35-50 years of age | Experience level: over 5 safaris
A magic, authentic and wonderful stay in Mapumziko lodge
Amazing stay at Mapumziko Lodge with my daughter! The staff were incredibly kind and caring, the food was excellent, and the place felt truly authentic. We loved seeing the monkeys and other wildlife around the lodge. Everything was perfectly organized by Franklin. One of my best travel experiences ever !
RU
20-35 years of age | Experience level: first safari
Closer to nature than we ever imagined
We had an unforgettable 7-day safari tour covering Maasai Mara, Lake Nakuru, Lake Naivasha, and Amboseli. Our guide, Isaac, was incredibly kind, attentive, and truly made the trip special for us. He always went the extra mile to position the vehicle at the perfect spot so we could get the best view of the animals up close. Over the course of the safari, he became like family to us.
One of the most amazing things was how close the animals were — sometimes just a few meters away — and how often they crossed the road right in front of us. It was breathtaking to see them in their natural habitat at such close range.
The safari vehicle was comfortable and clean, making the long drives comfortable. Accommodation was mainly basic tented houses — of course, it’s not a 5-star hotel, but for a couple of nights it was perfectly fine and part of the adventure. In Hell’s Gate National Park, we highly recommend renting a bicycle — it lets you see a lot more in less time and get very close to the animals.
On the last day, we were lucky enough to see Mount Kilimanjaro — a magical ending to an amazing journey. Even 7 days felt too short — we wished we could have stayed longer! We’re so grateful to Isaac for his warmth, professionalism, and dedication. Highly recommended!
HK
20-35 years of age | Experience level: first safari
Unforgettable Experience
Daniel was an outstanding guide who made our safari experience truly exceptional. We spotted an amazing variety of wildlife—lions, elephants, cheetah, and so much more! Thanks to Daniel, we saw the Big 5 and a wildebeest river crossing in 3 days. Every moment was enjoyable, and we learned so much about the ecosystem.