EC
35-50 years of age | Experience level: first safari
A very nice experience
I really enjoy our tour. Our guide Amos, was very kind and helpful. I really recommend it.
20-35 years of age | Experience level: 2-5 safaris
Very convenient, fun, and well organized.
Kihindo provided a great experience! The guides were very friendly and knowledgeable and elevated our trip very much.
PH
20-35 years of age | Experience level: first safari
Tour was safe and efficient
We were picked up by their driver Tiyani and he helped us with our luggage as we hopped on the shuttle. He was a very smooth driver and we did not experience any problems along the way. He clearly knows the road well and I would applaud Safari Link for having a driver like him.
PH
20-35 years of age | Experience level: first safari
Transfer from Johannesburg to Dumela Tented Camp
Tiyani was a great driver. We arrived in Dumela Tented Camp from Johannesburg without any mishaps
50-65 years of age | Experience level: first safari
Birchill Expeditions… in our experience, we felt scammed and misled. We would strongly advise others to avoid booking with them
As some others have said, we strongly advise caution when dealing with Birchill. In our experience, we felt deceived and believe that what happened to us amounted to being scammed. We did have a fantastic 5-day safari in Rwanda and Uganda BUT only because we had an amazing guide who kept things going for us. We had to pay $548 extra for services already included in what we had prepaid.
For example, $200 for golden monkey trekking permits, $88 for entry permits to Queen Elizabeth National Park and $260 for chimpanzee trekking permits. Birchill kept promising to refund the money but eventually didn't follow that through and advised to dispute payments through Amex (card provider). This might bear fruit but it is a long-winded process and through no fault of our own.
In addition, Birchill did not pay our guide and also did not pay the vehicle hire company for our 4WD. The latter resulted in the hire company refusing to let our guide move the car whilst in a remote part of Uganda. Eventually, Birchill did send some money to them which enabled us to get back to Kigali airport but not until after a lot of stress and a frantic drive.
I have to say the safari itself was amazing and our guide (Darius) was sensational but he and his freelance guide colleagues won't work for Birchill again. My advice is to avoid Birchill like the plague unless you want to be paying out more money and having to go through a lot of stress to try to get it back.
AT
35-50 years of age | Experience level: first safari
Amazing Experience! Highly recommended!
The experience was amazing. We got to see so many animals, clearly beyond our expectations. The communication was easy and we received all relevant information swiftly upon request. With regards to our Guide - we were lucky to have Kapande as driver and guide - he was super reliable, knowledgeable and supportive. Everything was perfectly organised and we had nothing to worry about which was in particular important as we travelled with 2 teenagers. In conclusion - we would do it again, anytime!
IN
Responsive and Helpful
We had a wonderful experience with Dallas Africa Safaris. From the very beginning, everything was well-organized and seamless. Tunu was extremely responsive and came to meet us a day before in our hotel to explain how the day of the safari would be planned out.
Our driver and guide, Joel, was fantastic—friendly, knowledgeable, and always attentive to our needs. He had an incredible eye for spotting wildlife and never hesitated to go the extra mile to ensure we had the best possible view for photos, he shared fascinating insights about the animals throughout the journey.
Joel’s patience and genuine passion for what he does made our trip truly memorable. We couldn’t have asked for a better guide, and we would highly recommend Dallas Africa Safaris and Joel to anyone looking for an unforgettable safari experience.
CA
50-65 years of age | Experience level: 2-5 safaris
Amazing service, wonderful driver
Everybody is so nice in Meru Slopes. Our driver Julius is such a skillful driver and very professional. He brought many books with him, explained so many interesting things about animals. We saw 9 baby lions without mom beside them, we also saw Cheetah family, leopard on the tree, lion hunting, gold jackal family…..truly a life time experience. I highly recommended Meru Slopes to all of you. Book 8 days or 9 days Safari if you can. Enjoy.
IN
Excellent Service, Prompt Communication
Morris was extremely helpful and even answered our call at 4:30 a.m. when our hot air balloon operator was running late to pick us up. Very prompt and professional response from Balu Travel. Our driver and guide, Bryan, was outstanding—knowledgeable, patient, and always positioning the vehicle perfectly so we could capture the best shots of the wildlife. We would highly recommend him for your booking.
The only aspect we felt could be improved on the onward journey was the number of stops, which led us to reach Masai Mara quite late. We’re not sure if this is common across all operators, but we’re happy to give Balu Travel and Bryan the benefit of the doubt.
20-35 years of age | Experience level: first safari
Helpful and attentive
Using Serengeti Smile was a great idea, we wanted to use a local company. Booking with Eliad was smooth smiling and he was really attentive to the experience we wanted to have on Safari. We booked a 5 day safari in Tarangire, Serengeti, Ngorongoro with a sunrise hot air balloon ride and it was the stuff of dreams! Our guide Musa continually went above and beyond for us, making sure we were able to see a migration crossing and even helped with our delayed baggage being sent to us. His knowledge of the animals, parks and best routes really enhanced this once in a lifetime experience. We highly recommend!