IT
35-50 years of age | Experience level: first safari
Continuous emotions
We went on a safari between the Masai Mara and Amboseli, and it was truly thrilling. The Great Migration provided us with many animal sightings, and we were also lucky enough to see four of the Big Five.
Highly recommended!
(automatic translation from Italian)
MX
Unforgettable
In my experience, I could not be more happy with Bavuma crew. They were always taking care of my family. Always with a smile and making us feel like we were home.
We went with them to Amboseli, Serengeti, Masaai Mara, Zanzibar and Morocco and we enjoyed a lot.
The hotels and the cars were great. The drivers were always polite, happy and kind, specially Cris.
They were very helpfull finding all the animals we wanted to see.
Thanks Bavuma for giving us the best experience of our lifes.
50-65 years of age | Experience level: first safari
Fantastic, knowledgeable with a passion for his job!
My Kruger Safari was excellent.
From the very beginning to the very end and beyond!
The passion this group has for the customer experience to the knowledge of the animals is unmatched.
They seem to almost sense where the animals are gathering and take you to them.
I will for sure be using them again and again.
Can hardly wait to get back.
Thank you again for an experience of a lifetime!
JP
20-35 years of age | Experience level: first safari
I’m so grateful for their kindness
This truly was the safari of a lifetime!
Due to a flight delay, we arrived more than a day late and couldn’t start the tour as originally planned.
However, Clinton quickly rearranged the itinerary so we could still visit every place we had requested.
Innocent and Elisher took us to breathtaking locations where we could see incredible wildlife, and they shared fascinating insights about the animals and local history.
They patiently answered all of our questions, which we greatly appreciated.
Every hotel we stayed at was clean, comfortable, and exceeded our expectations.
Thank you for making this an unforgettable experience!
CN
20-35 years of age | Experience level: first safari
Very considerate. All the services are very thoughtful and meticulous. Let people forget the fatigue
An Exceedingly Perfect Safari Experience – Professional, Thoughtful, and Flawless
Our 5-day safari trip far exceeded all expectations! The ground service provided by the tour operator was impeccable, with every detail meticulously arranged, ensuring a completely hassle-free journey.
Despite our late-night arrival due to flight delays, the pickup staff greeted us warmly without any complaints. Throughout the trip, the team patiently adjusted our itinerary multiple times to accommodate flight changes and special requests—all without charging extra fees. Their customer-first attitude was truly heartwarming!
Our guide was incredibly experienced—not only was his driving smooth and safe even on rough terrain, but his deep knowledge of wildlife behavior also allowed us to observe lions, elephants, cheetahs, and many other animals up close. He even spotted some rare species! His professionalism and sense of responsibility made us feel completely at ease throughout the journey.
The chef was another delightful surprise! Despite the wilderness conditions, every meal was delicious—from fluffy pancakes at breakfast to perfectly grilled meats at dinner. He even customized dishes to suit our tastes.
In short, this tour operator’s professionalism, attention to detail, and genuine hospitality made our African adventure unforgettable. If we ever go on safari again, we wouldn’t hesitate to choose them! Highly recommended!
CN
20-35 years of age | Experience level: first safari
Outstanding service and flawless trip organization! Highly professional team.
We were thoroughly impressed by the professionalism, seamless organization, and outstanding service provided throughout our journey. Thank you!
65+ years of age | Experience level: 2-5 safaris
Professional and provides great service.
Diana was very good in providing detailed information while planning trip. She made sure all reservation in lodges and tents were made. We had good safari vehicle to travel along with knowledgeable drivers. Our vegetarian diet was also informed to all place of stay. She supported all questions via phone calls. All planning was done so that we had great experience during our travel. She was responsive when we had any issues, she solved promptly. She made all arrangements so we could visit local school and orphanage. She bought all necessary products for donation.
She simply provided great service and I would recommend her for anyone who wishes to go Tanzania and Kenya safari tour.
20-35 years of age | Experience level: first safari
Delivered on a safari, but with major logistical/communication issues
Overall, this operator delivered on a safari experience, although there were significant issues (chiefly around communication and logistics) that make it hard to recommend them given their high prices.
I went with a large group that booked a full-day safari in Nairobi for US$200 per person. ESA came to our hotel to collect payment, but gave different members of the group different times, resulting in some confusion. On the day of the safari, our group showed up on time but was delayed in leaving by well over an hour without explanation. Perhaps this is just due to cultural differences around punctuality, but it meant we later ran out of time to complete our itinerary.
The safari vehicle seemed similar to ones used by other operators (I'd recommend holding on during bumpy portions to avoid head injury). On the safari portion in Nairobi National Park, our driver, Tim, did a good job of finding animals for us to observe. He was able to identify them all, but often had little to say beyond "that's a [species name]". I would have appreciated more information about the history/ecology of the park and fun facts about the animals we saw.
The Sheldrick Wildlife Trust Elephant Orphanage and Giraffe Centre were included in our package. The former went smoothly, but at the latter, there was some issue with picking up our tickets. We had to wait around an hour before it was resolved and we were able to go in, and there was little communication either during or after to explain it. Between them, there was a stop at a gift shop that hadn't been on our itinerary where we rendezvoused with the other vehicle in our group.
We got to lunch, at Babette's Fine Dining Restaurant in the Karen Blixen Coffee, around 2pm. It was a very fancy meal, with a well-presented multi-course menu, a beautiful garden view, and amenities like hot towels. The water, which wasn't included, cost us around US$40.
Tickets to the Karen Blixen Museum were included in our tour, but by the time we finished lunch around 4:30pm, we had run out of time due to the earlier delays and therefore opted to go back to the hotel. We did not (to my knowledge) receive any follow-up communication about our experience.
I would advise ESA to improve their logistics operation to reduce the likelihood of delays, and to work on communication so that participants have clear expectations for the tour and so that, when issues do arise, they do not cause more disruption/confusion than they have to. Offering financial compensation for major issues, like we experienced, would also be reasonable.
IT
20-35 years of age | Experience level: 2-5 safaris
More than WHAT we could dream about
We did a 4 days tour in August starting from Tarangire then going to Serengeti and Ngorongoro.
Joel organized Very well our journey and
We were Very lucky to have with us such a great guide, Godlove, that explained us all curiousities and facts about those parks, spotting the great fives . We TOTALLY recommend this tour operator to let your safari experience unforgettable!
AL
20-35 years of age | Experience level: first safari
Very responding and flexible
RajaTours provided an incredible safari experience in Tarangire and Ngorongoro, with expert guidance, amazing wildlife sightings, and seamless organization throughout the trip.