20-35 years of age | Experience level: first safari
Exceptional
Our group of five had an absolutely incredible experience from start to finish with Serengeti Smiles. From the moment we met our guide, Champion, we knew we were in great hands. He kept the energy high, welcomed every question, and even when he didn’t immediately know an answer, he took the time to research it and follow up with us later. That level of care and professionalism set the tone for the entire safari.
After meeting the Serengeti Smiles team, we headed out on our adventure. Our Land Cruiser may have been an older model, but it was built like a tank, reliable, comfortable, and perfect for the terrain. We had zero vehicle issues the entire trip.
Over four unforgettable days, we saw every animal we had hoped to see. We even joked that Champion must be good luck! One of my most memorable moments was our first evening in the Serengeti, exploring the landscape and taking stunning sunset photos. It was pure magic.
Thanks to Champion’s sharp eye and deep knowledge, we saw the Big Five and so much more. He truly has eyes like a hawk and wisdom like an elephant. What stood out most was his patience and character, he was always the first to stop and help other safari vehicles if they were having trouble. His level of service extended far beyond just our group, and that says a lot about who he is.
I can’t recommend Serengeti Smiles highly enough to anyone considering a safari. And if you can, ask for Champion, you won’t find a better guide.
CA
20-35 years of age | Experience level: first safari
Friendly and knowledgeable!
Amazing experience with Suricata Safari!! We were led by Issac our guide and our chef Sumson. Everything was very well organized and our guide was friendly and knowledgeable. We saw so many animals and breathtaking views. I'd highly recommend booking with Suricata Safaris!
20-35 years of age | Experience level: first safari
Knowledgable, considerate and very experienced.
Our tour with WASA advance was really nice and I would like to recommend it to my friends.
The choice of stays were good, food was good. We cover four major national parks in a six-day journey.
Our guide William is very experienced, knowledgeable and considerate, also easy to communicate with.
William has a keen eye for wildlife. Besides that clearly he has good local connection (that means whenever some other guide sees something interesting you will soon see the same).
BE
20-35 years of age | Experience level: first safari
Amazing
Very good safari and very very good price! I even saw a 🦏! The food was very good too. Camping is very adventerous.
RO
50-65 years of age
Very poor and careless service
We have booked with this agency a tour of Johannesburg in January. It was on our way back home from Kruger Park that we had a whole day and booked a cultural city tour with this agency for our family of 3. They asked for a down payment of 35% when booking some weeks in advance and for the full payment of the balance before the tour start. We did so - they were supposed to send us a payment link for the balance one week before the tour but they forgot, we noticed them and we paid. In the morning of our tour, the weather at Nelspruit Airport was bad and our flight was cancelled so we could not make it to arrive to Johannesburg at the previewed hour. We even had to rent a car and drive for more than 4 hours so as to be sure we get in time for our flight back home in Europe. I wrote them a message right after the cancellation of the flight was announced, let them know that we could not make it and kindly asked them whether we could be reimbursed all of part of the Euro 250 cost of the tour. They did not answer for a week or so. After few kind follow ups, they replied, they said they will inquire again internally, I waited for another 2 weeks, made follow ups again. Long story short, they not even bothered to answer something. Not to say that they did not announced us that in case of cancellation due to a non-attributable reason they will not reimburse anything. Anyhow, a very poor service, a clear careless agency related to its clients and absolutely no sympathy or courtesy for its clients. I am even more surprised they have such high ratings. My recommendation - be careful if you book with them and never pay the balance before the tour (as they request).
20-35 years of age | Experience level: first safari
Great safari tour at reasonable cost.
Great game rides with professional driver. Lucky to see lions, cheetahs, leopards and elephants as well as a plethora of animals.
NL
I was amazing to do the safari with you
The safari was great! We saw so many animals and the guides where very good too. Everything was well planned!
We had unfortunately two broken cars during te safari, what was a bit sad because we had to wait for long times and did not quite everything that day, but these things can happen.
Thanks a lot for the wonderfull experience we had in Kenya and Tanzania
IL
20-35 years of age | Experience level: first safari
Number one
We had an amazing experience
Our guide was Bruno he met us in the field and stayed with us throughout the trip he was a professional and made sure we had the most enjoyable trip possible, he has a sharp eye for spotting animals he explained about each animal and then he would park in the most convenient place for us to take pictures
Thanks to him we saw all the big animals up close
We got the best guide possible, highly recommend
Best guide for sure! Very knowledgeable and kind, and very good at finding animals!
Communication: Super smooth. Our guide William understands our needs very well, and gives as a lot of knowledge about animals.
Skill: William is very good at spotting animals, and make each day like a wonderful adventure.
Value for money: Amazing. I believe William can also customise based on individual budgets.
Overall: definitely beat our expectations in both comfort level and the range and diversity of the animals we see.
CN
20-35 years of age | Experience level: first safari
We had best experience in Kenya with Dume Africa Trails
Perfect trip planning and perfessional tour guide. Help us get all the photos we want. Price is competitive with timely communication.
