NL
50-65 years of age | Experience level: first safari
Flexible, helpful and fast
I made the terrible mistake to book very late and the also the wrong week. SVAI helped me all the way and managed to rectify everything which was not easy, I’m sure. They did very well
20-35 years of age | Experience level: over 5 safaris
Personalised service, quick responses and attention to detail
The responses of SVAI are very prompt which is important when you want to finalise your itinerary quickly. There are always plenty of options given and SVAI is also happy to look into other options that we suggest. SVAI seems to understand what we want and hence the customised itinerary feels very appropriate.
AT
35-50 years of age | Experience level: first safari
Well planned and it was worth the money
First of all, the communication with the agency through the email was flawless and very efficient, the detail of the tour and all the costs were clear. The both drivers Mike and Rymond were very helpful and had quite good knowledge about the visited places and the animals. The accommodations were not the best but ok, foods (3x per day) and water were provided, so I can say it was worth the money. We did a 5-day tour including lake Nakuru, Masai Mara, and lake Naivasha and we enjoyed everyday of the trip. The only thing is the first hotel in hotel Nakuru could be chosen better. In summary, I recommend this Safari, if you don’t spend too much money on the Safari.
IN
50-65 years of age | Experience level: over 5 safaris
Review about Nairobi National Park by Anil Kumar
Average, good for picnic.
CA
35-50 years of age | Experience level: over 5 safaris
Good tour with a couple caveats
Good tour with responsive staff. Boteti camp provides a nice winderness feel with comfortable tented rooms and washrooms. Caveat is that Moremi Game Reserve is 2.5 hours away (one way), which we overlooked when booking (our fault). When booking, know that your safari day will be tiring because you have to leave at 5 am.
NL
20-35 years of age | Experience level: first safari
Well organised but overpriced
We had an overall great experience with Mzansi. Our stay at Boteti river lodge was great and the activities were nice. The food was likewise good and the staff friendly, but considering we weren’t even 48 hours there, the price was simply too high for Botswana.
35-50 years of age | Experience level: first safari
silvach adventures are have the expertise in thier field
The company have wonderful services where the tour guides are confident and offer expertise advice on the issues presented to them.
the drivers are well experinced on the road and one have the joyful trip to the different places where they wish to go.
50-65 years of age | Experience level: first safari
Exceeded expectations
Well organised, great value for money. Small boutique hotels in lovely locations. A very full itinerary for the Capetown tour. We could easily have stayed extra nights in the V and A waterfront area as there was so much to see and do, as well as extra days in Johannesburg to explore the city and surrounds. The safaris were excellent. Overall the food was good although Humala River lodge food could be improved. Some administrative issues which caused a degree of anxiety but these were dealt with promptly. Service was always friendly and efficient. Overall we were very satisfied and would recommend Go touchdown our friends.
DE
20-35 years of age | Experience level: 2-5 safaris
Reliable with some small buts!
We (couple of two) did a 6-day budget tour through Kenya including Massai Mara, Nakuro and Amboseli and as everybody says here, the places are simply amazing and soooo worth a visit. But I'd rather focus on the agency and overall organizeational aspects here.
PROs:
+ agent Robert helped us book train tickets between Nairobi and Mombasa
+ overall the tour was without any problems and everything worked as planned
+ our guide (Simon) was amazing and super helpful with absolutely everything. He really made sure we get the best experience during our 6 days. Even when there was a minor issue with the car, he went on and fixed it himself. Felt safe all the way in the crazy Kenyan traffic.
CONs:
- We were told we could pay in EUR OR KES, which was true, but on location it turned out there would be two conversions of EUR over KES to USD, which would have increased the price by nearly 10 %. Even the payment in local KES then included a small upmark. This was in no way communicated transparently from the start and for sure left a bad first impression.
- The tour was advertized as max. 6 people in a car. For the first two days of the tour, we were 8 pax in our car though, which meant one person had to sit in the front and couldn't enjoy the open roof view.
- For our last stay in Amboseli, our accommodation was changed without us being able to find out if it was an up- or downgrade, but pictures showed that our replacement room at the new camp was rather worse off (the camp itself was great however). After our guide asked us what we think about the new place and we expressed our concerns, we were offered a better room for the second night without us explicitly requesting it, which was far better and more spacious and left us satisfied (thanks again Simon!).
20-35 years of age | Experience level: 2-5 safaris
Review about Tarangire National Park by Charlie
Only had a limited time in Tarangire, but still had an abundance of animals.