SA
20-35 years of age | Experience level: first safari
Good and professional
Very good and fast response with us our tour organiser mrs Martha she is doing her best
SG
50-65 years of age | Experience level: first safari
Very Good
After our original tour operator vanished all of a sudden just two days before the Start, we made a scramble to salvage the tour and we got the reference of Splendor Holidays. We were quite assured once we talked to Lucy (the owner of the Company), yet we were not certain how it will turn out. But the moment we landed in Nairobi, Lucy was there to receive us and take us to respective places in Kenya all the time. She was always available over phone or in person whenever necessary. We must also admit that she quoted us quite reasonable despite being aware that we are in distress to salvage the program.
As she has to fall back on the pre-booked hotels/lodges/camps (booked by the previous operator) due to shortage of time, some of the accommodation in Kenya (Kimana tented camp at Amboseli) was not quite to our expectations.
Her team of drivers were fabulous, quite knowledgeable about safari terrain & wildlife, and they guided us throughout the trip.
Kenyan and Tanzanian people in general are very warm, honest and welcoming. Someone of us got back his lost wallet, someone got back her USD Cash tied in a handkerchief & kept under the pillow even after one hour of hotel check-out. In all the places, The staff listened to all our trivial grievances with utmost courtesy & calmness; and they arranged whatever we asked for & they could.
Masai Mara and Serengeti are the ultimate destination for wildlife safari, we saw plenty of big Five and a landscape never to forget.
We will say that one can go ahead with Splendor Holidays and will never regret.
Lucy is one of the best tour operators that we have seen so far.
CH
50-65 years of age | Experience level: first safari
Amazing and well organised journney
The safari was well organised. Time allocated for each park was well distributed. The accomodations were all good except the hotel in Arusha, very noisy. We were impressed by the Baubab tent camp. Very nice...
Food in general was ok. However there is room for improvement, expecially the lunch packs. They could be better and more accurate.
Special remark to the guide. He was expert, very prepared on details about the animals, the parks and the history of Tanzania. He was also very keen to satisfy all our needs. He was smily and nice.
CA
20-35 years of age | Experience level: 2-5 safaris
Kind, organized, and provided a great experience
My friend and I loved our safari. We enjoyed having our own private vehicle and a very kind driver who took such good care of us.
We saw beautiful scenery in 2 locations (Tsavo and Amboseli) over the course of 3 days, and so many animals we can't count them all!
We were disappointed to arrive late to the Rhino Sanctuary and miss out on the chance to enter. This was one reason I chose the specific accommodation in that area. We would have appreciated being consulted regarding the changes made to our itinerary that led to us missing this opportunity. BUT everything else was seamless and provided us with an unforgettable experience. Highly recommended.
DE
20-35 years of age | Experience level: first safari
Great experience on the Kilimanjaro
My Friend and I came to tanzania to work in a hospital for one month. We did this clinical traineeship for our medicine studies and wanted to climb the Kilimanjaro first.
We didn't plan anything in Germany before so we needed someone, who could arrange everything. We had no climbing gear like sleeping bags or hiking sticks as well.
Philemon (the chef of aardvark eypeditions) was very professionell and managed to get us all the climbing gears we needed without paying anything extra. Furthermore, He could arrange the tour within 7 days. We booked it in Arusha but the crew picked us up in Moshi and it was no problem because we had Philemons Whatsapp number, so we could Talk to hin anytime.
The Crew (nine porter, one cook and two guides) was super nice and they took very good care of us. The guides were good informed, speaked good enough english and handled every Situation very professionell. The food was very tasty and sometimes even to much.
All in all was the Tour very nice, well planed and the team was great. The price was okay and Philemon was a great organizer.
I can totally recommend aardvark expeditions.
QA
20-35 years of age | Experience level: first safari
Great experience. Knowledgeable tour guide and decent stays
Everything was great.. only stay at masai mara could have been better. Tour guide Edward was good.
HK
20-35 years of age | Experience level: first safari
Review about Lake Manyara National Park by Gladys
Many baboons and monkeys. Saw a lioness!
AE
20-35 years of age | Experience level: first safari
Magical Kenya
Beautiful wildlife and landscapes in Masai Mara. We got to see the Big five animals. Beautiful ake nakuru and Naivasha. The kenyan hospitality very good , the roads are in ad condition most of the way to Masai Mara from Nairobi, only few km are paved. Accommodation in the lodge near the Masai Mara park was very good. Very memorable experience.
US
50-65 years of age | Experience level: first safari
Once In A Lifetime Dream Come True!
Our trip was amazing!
We told Mufasa Tours what areas we'd like to see and they put it together for us.
Our guide, Boniface (Otis), could not have been more pleasant and knowledgeable. He had us ' in the know' at all times and allowed us to call the shots if we desired. The scenery was phenomenal, the lodges were just about perfect and, again, Otis was such a delight and attentive!
Two suggestions we have, would be that, during the initial communications with Mufasa Tours, they could have suggested various options to shorten our travel times to and from our destinations. Visiting a new country and not being familiar with terrain etc, has a profound impact on needing a 'professional weigh in'. This would have curtailed less back & forth time and allowed for an additional visit to the base of Mount Kilimanjaro, etc. Also, the stops on the way through the various towns seemed more touristy and less for African memorabilia. We found the same items throughout our 4 destinations, some at lesser costs, and I would have preferred to come home with truer Native African made items.
Other than that, our trip was pretty perfect and it was one that we will always be grateful for!
Thank you Otis for all of your hard work!!!!
QA
35-50 years of age | Experience level: first safari
Looking forward to great experience on December
Looking forward to great experience on December holiday