SG
50-65 years of age | Experience level: 2-5 safaris
Petrus our guide is a rock star! We are well taken care off throughout the trip.
Highly recommend tour guide Petrus. Professional and passionate.
50-65 years of age | Experience level: first safari
Great customer service which resulted in a trip of a lifetime.
We had aa amazing safari. We saw an enormous amount of animals and all of the accommodations were great.
Everything went smoothly. Mbaruk was an amazing guide. Highly recommend him. He has a pleasant personality, was very accommodating and is very knowledgeable. He truly made our trip unforgettable.
35-50 years of age | Experience level: over 5 safaris
Professional, well-organised tours
We thoroughly enjoyed our tour in Kenya. Sylus was extremely helpful in suggesting itineraries and making changes to accommodate us. The service from our guide, Albert, and the staff at the various lodges was excellent. This was a great way to experience this beautiful country and its wonderful people.
AR
20-35 years of age | Experience level: first safari
Best guide. Patience and kind
Excellent trip. All the acomodations were nice and a reall safari experience. David, our guide, and all the people of the lodges were kind and helpful all the time
ID
35-50 years of age | Experience level: first safari
Seamless, dependable, good value, excellent staff and itinerary - such a memorable trip
Pallid surprises us in so many (good) ways! While not the one with most advertising and social media posts, we chose them as we were happy with the itinerary and value they offered and the smooth communication from start to finish. We were an international group of friends (from europe, southeast Asia, and a kenyan).
Carolyn at the office was communicative, accommodative, and dependable. She made sure we got our accommodation secured as it was filling up fast, and even helped me arrange birthday surprises for other participants during the safari. At the end of the trip, she even came to meet us to ensure our experience was good and to take in inputs/feedback f any.
During the trip, our MVP was Sammy, our driver and guide. We fully relied on him through the 5 days safari. He was dependable, informative, courteous, and good spirited throughout the trip, even though this must not be easy work (driving on the road and then on the safari while also keeping us informed, safe, and ensuring that we have a good and happy trip). He also cares deeply about the park and its procols, ensuring that rules are followed and offering a helping hand to other drivers when they got stuck). He was a good wildlife spotter, we saw all but 1 of the big 5 (the one was a rhino, notoriously hard to spot) - for other big 5 we saw many, at multiple times (leopard was 1 time) and sometimes close up (including lions). And we saw countless other animals. Sammy came ready with information of these animals including less famous ones like differenr species of birds etc.
Lodges were great (Amboseli Sopa, Sawela at Naivasha, Masaai Mara Sopa). Food aplenty and caters well to both vegetarian and omnivore. The drive from one place to another was eye opening and allow you to see much of the country. Water is provided through the trip. Vehicle is kept clean. Restroom stops are just at the right frequency and clean.
In short, I have no hesitation to recommend Pallid to anyone considering a safari in Kenya. You will have a trip of a lifetime: safe, comfortable, memorable, well-curated).
CN
20-35 years of age | Experience level: first safari
great
The recent safari experience was truly exceptional, leaving us with lasting memories. The planning and execution of the six-day adventure were handled with remarkable professionalism. We were fortunate enough to witness a diverse array of animals in their natural habitats. Johny Jackson demonstrated extensive knowledge of the local ecosystem and wildlife. His expertise significantly enhanced our understanding and appreciation of the surroundings. Every aspect of the safari, from accommodations to transportation, was carefully considered. Overall, the safari was a resounding success and exceeded all expectations.
CN
20-35 years of age | Experience level: first safari
A great travel agency with very reasonable quotes.
The recent safari experience was truly exceptional, leaving us with lasting memories. The planning and execution of the six-day adventure were handled with remarkable professionalism. We were fortunate enough to witness a diverse array of animals in their natural habitats. Johny Jackson guides demonstrated extensive knowledge of the local ecosystem and wildlife. Their expertise significantly enhanced our understanding and appreciation of the surroundings. Every aspect of the safari, from accommodations to transportation, was carefully considered. Overall, the safari was a resounding success and exceeded all expectations.
MY
35-50 years of age | Experience level: first safari
Professional and Thoughtful Service – Highly Recommended!
Our safari trip was unforgettable, thanks to the amazing team behind it. We had a private guide, Boni, who was always punctual, patient, and extremely responsible. He made sure we were comfortable at all times and gave us detailed explanations about the animals and the environment. You could truly feel his passion and professionalism.
Fiona, the tour company manager, was also exceptional. She responded quickly to all our messages and solved problems efficiently. We had a few last-minute changes to our itinerary, but everything was handled smoothly and without stress.
Although we weren’t lucky enough to see the full Big Five, the experience was still magical. Sometimes it’s the little bit of “imperfection” that gives you a reason to come back – and we definitely will. Thank you for a wonderful journey, and we look forward to our next adventure with you!
CZ
35-50 years of age | Experience level: first safari
Reliable service, personal approach, strongly recommended.
We went to Amboseli NP on a private tour (3 persons). Everything worked as agreed during the reservation. Not only we got an evening game drive on day 1 and a full-day game drive on day 2, we also got a morning game drive on day 3 (something many other tour operators apparently do not do). We liked this a lot since day 3 was the only day we could get pictures of elephants with Kilimanjaro in the background. Our guide Ken (Kennedy) worked hard to make our trip a memorable experience. He was willing to modify the tour schedule according to our requests (even though we stuck to the original plan at the end). We appreciated things like Ken waiting for us while we visited a Maasai village and driving us to our hotel at the end of the trip through a thick traffic in Nairobi. We worked with Silas (who runs the company) during the reservation/planning process. We had a lot of questions and he answered all of them promptly. He also checked several accommodation options for us to find a best available match. We stayed in Amboseli Sopa Lodge, a very nice place with great food. Just a bit further away from the park, but we knew this when booking. We paid a deposit upfront and the rest upon pickup as agreed. A great experience overall! An advice to future travellers: book your accommodation inside the park for a quicker access to morning game drives. For example , I would recommend Ol Tukai Lodge that we visited personally.
CA
50-65 years of age | Experience level: first safari
Wonderful experience with African Steenbok Safari
We have wonderful trip with the excellent service from the company. The guide , especially Tony, is very accommodating and friendly. We are very thankful for the service and smooth arrangement for the whole trip. All the hotels are with high standard . Strong recommendation from us for anyone who will have the Safari trip!