MY
35-50 years of age | Experience level: first safari
A trustworthy, friendly and professional travel operator.
I chose Ongeri Expeditions to help me organise my first ever safari, and my first ever trip to Kenya. This was purely based on a recommendation from a video I watched on YouTube. I had no contacts in Kenya, and very little knowledge about the country.
My plan was a 3 night stay in Masai Mara, and 4 nights in Nairobi. It was for my family, including my parents and sibling. I tasked Ongeri Expeditions to organize everything.
And I have to say, the experience was excellent. Faultless. Cazeah was the company representative assigned to me. She was in constant contact with me - giving recommendations for camps in Masai Mara, organising detailed itineraries, answering all my questions, and basically acting as a trusted advisor. She didn't rush me or pressure me into making decisions. Her responses were prompt. She understood that because of the amount of money involved for the safari, I needed to be very careful.
In terms of payment for the travel package, Ongeri Expeditions was very flexible. They allowed me to make payment in installments. Payments were made to a legitimate bank account in the name of the company. Receipts were sent to me. The entire payment process was transparent and above board. Again, as someone who has never been to Kenya and who was dealing with a Kenyan company for the first time, this was very important for me.
And of course, after the payments were made, Ongeri Expeditions delivered on the travel package. They passed with flying colors.
- VIP meet and greet was arranged for us the moment we landed in Nairobi International Airport. Fast baggage collection and swift transfer to a luxury van waiting to take us to our hotel in Nairobi. After 1 night, we were driven from our hotel to Wilson Airport, so that we can take our internal flight to Masai Mara (the internal flight was included in the travel package offered by Ongeri Expeditions).
- The Masai Mara safari experience was flawless. Every request we made to Ongeri Expeditions about the camp was communicated well in advance. I didn't have to make a single request or voice any complaint during our stay at Masai Mara. Nothing needed to be changed. It's very rare for me to experience a completely flawless stay at a travel destination - but this was one of them!
- After the safari at Masai Mara, we took an internal flight from Masai Mara back to Wilson Airport. We were personally greeted by Cazeah and the CEO of Ongeri himself at Wilson Airport, eagerly asking us how the safari went. This is a level of dedication which impressed me.
- In our last couple of days in Nairobi, another staff at Ongeri Expeditions was also kind enough to take us to a few travel attractions in Nairobi.
I can't speak about Ongeri Expeditions highly enough. They really did deliver and provide us with a once-in-a-lifetime experience.
BR
20-35 years of age | Experience level: first safari
Reliable!
I hired a transfer to and from Madikwe via Safari Link. Very reliable work, good service support and the driver, Andre, was great.
Beyond just offering quality, on-time transfer service, we actually got to exchange on various topics in regards to the local culture. Truly a satisfying experience.
CN
under20 years of age | Experience level: first safari
Excellent
The staff who contacted me was serious and patient. The tour guide Gideon was very dedicated and would wait in advance. Sometimes, even if we were all tired and fell asleep, he would use a telescope to look for animals. And I will carefully explain animal knowledge and try to solve various problems encountered during travel. Rich experience has helped us see many wild animals, including lions, leopards, rhinos, etc. Although the road conditions are average, the driver's driving skills are very skilful and they are very comfortable along the way. The condition of the vehicle is also very good. The interior of the car is very clean, and even cleaning is carried out every day, which makes me very surprised.
TW
20-35 years of age | Experience level: first safari
Good price with great experience. Friendly tour guide and amazing animal experience
Great price with good experience. I researched several and they are the best. Also they are not a small crew, meaning during our last day our car disfunctioned, they were able to send another car to continue our game drive although with other customers together. I don’t think there is much difference in trip itself between different companies, so just choose the one with great tour guide and good price.
MY
20-35 years of age | Experience level: first safari
Ozon light provided convenience, friendly and smooth services!
We are so satisfied with Ozon light from the start of the communication, start of the trip and till the end of trip. They always catered to our needs and provided best service everyday. Our game driver was very knowledgable and friendly, we had the best time in Tanzania (safari and Zanzibar)! Accommodation, food, everything was fantastic. Plus point is Ozon light is a local operator and as tourist it is important to support local operator to generate economy for the locals. Highly recommend our driver (Albert) and Ozon light tours if you need an amazing safari experience!
BR
20-35 years of age | Experience level: first safari
Everything simply wonderful
Noxy was our host, simply wonderful, and helped us with everything we needed, even though we didn’t speak English very well. The food was amazing, and we got to try South African dishes.
As for the facilities, everything was great—excellent beds, a strong and hot shower. The only thing that caused me a bit of discomfort was that the inside of the tent was hot, but at night it made for a cozy sleep, and outside it was super fresh.
Thank you to Noxy’s entire team!! Highly recommended!
US
35-50 years of age | Experience level: first safari
Wonderful experience every step of the way
Wonderful planning, the lodges and camps were exceptional. Even the camps lacking some of the luxuries you're accustomed to, they made it such a fun and memorable experience. They were some of my favorite nights. Our guide Jonathon was amazing and made sure we enjoyed our time on safari. We saw all of the big 5. He really worked extra hard to ensure we made the most of our time.
We ended with a few nights in Zanzibar and they were magical as well. This was a great value for the money and it was our kids (7 and 11) favorite vacation.
TW
35-50 years of age | Experience level: first safari
Great sales Jerome and guide Kunda who are helpful and responsive throughout the journey.
We saw many animals during the game drives thanks to our guide Kunda. This trip wasn't without incidents - car tire had a screw, but I'm glad we had it checked and fixed before we entered the Serengeti; car gear box was down, but we were put into another nearby Meru Slopes car to continue the journey while the car gets fixed. Kunda handles incidents well, and Jerome has been responsive in WhatsApp throughout.
DE
20-35 years of age | Experience level: 2-5 safaris
Tirano was very nice and punctual
The drive with Tiyani was very safe, he was nice and on time!
DE
35-50 years of age | Experience level: first safari
Professional
Tiyani is a very nice and punctual driver. Her was attentive along the way and made sure we arrived the Lodge on the expected timeline.