BY
35-50 years of age | Experience level: first safari
35-50 years of age | Experience level: 2-5 safaris
Keep, Calm and professional
The cost is not chip, but the experience is special and professional
20-35 years of age | Experience level: first safari
Trustworthy tour operator
We had an overall good experience using Safari.com.
First of all, they really matched our needs in terms of the Safari experience we described we wanted and the lodge they suggested to us was truly exceptional.
They offer a lot of complementary benefits (e.g. SIM cards) which were beneficial to our stay.
The staff is kind and tried to be helpful. Monique was responding even on public holidays and weekends in order to help us sort logistics.
Overall I would recommend the service and use them again, but a few things could be improved to make this service feel truly "luxury service":
1) make sure to have a phone line that works, as we kept on having connection issues with getting someone on the phone which can be rather stressful when planning a trip 2) would be great for the travel agent to anticipate logistics on our behalf. A few logistical items could have easily slipped if we had not double clicked on them
Hope these improvements points help improve the service going forward, but the overall experience was very good
35-50 years of age | Experience level: first safari
Fantastic Experience, with the best guide!
Ndutu was amazing! First time on Safari, did a 5 day, 4 night luxury Safari. They took care of everything, from logistics, to food to even retrieving and delivering our lost luggage! What made the trip spectacular was our driver and guide: Gilbert! He knew everything, and we got to see all Big Five, and then some! Even the ever reclusive Leopard and Rhinos.
The one caution I would give is check out the lodging options they have got you at. There was a last minute change on one of the accommodations on the first night, where we were put up at Furaha ‘luxury’ camp. It was not, at all! The lodge was half constructed and basically the shell of a building, the rooms/cabins worse: filled with bugs, and certainly not well cleaned. EVERY other accommodation was superb though! The other three nights were are amazing lodges, with fantastic food, great service, and pristine cabins.
CH
50-65 years of age | Experience level: 2-5 safaris
Great service
Billy took us from Franschhoek to Aquila Game Reserve. The car was very comfortable and Billy the driver was very pleasant and accommodating to our changing needs. I highly recommend this trusted service.
IT
20-35 years of age | Experience level: first safari
The best for a cheap price !
We did a three day Safari: the first two days in Serengeti and the last in angolo Ngorongoro. We stayed in tents in the public camping for both nights. We were very lucky because we saw lots of animals including all of the big five (except the Leopard).
Sleeping in tents in the middle of Serengeti was a wonderful experience!
IN
20-35 years of age | Experience level: first safari
professional service but transparency regarding extra charge for card transaction should be informed
Professional service but transparency regarding extra charge for card transaction should be informed. The guide and vehicle are good. Our guide John Mwanga was very dutiful and responsible. He also provided detailed information regarding the wildlife which were sighted.
FR
50-65 years of age | Experience level: first safari
Very professional & reactive team for an amazing safari
An exceptional trip that allowed us to discover Nairobi, Arusha, the Tarangire, Ngorongoro, and Ndutu National Parks, and the Serengeti. Venance crafted a tailor-made itinerary for us. Hamissi, our guide, with whom we shared these 10 days of safari, enabled us to discover not only the wildlife and flora, but also the history and culture of Tanzania and the Maasai. An experience to be had with the Go Expeditions Africa team.
35-50 years of age | Experience level: 2-5 safaris
They were very professional.
They were very helpful and accommodating. The most important thing for me is flexibility, everything was planned and scheduled around my needs and requirements. I will most definitely recommend them.
DE
50-65 years of age | Experience level: 2-5 safaris
Thank you it was really great!
Thank you it was really great: (1) collection at Joburg as well as distribution worked very well (2) at the park we saw (almost) every animal we expected to see (but not the lion) and explications were abundant. Lunch was well organised and really sufficient. We tell all our friends to book your service!