50-65 years of age | Experience level: first safari
Friendly, efficient: Very good experience
We had a very good experience with this company and I would definitely recommend them. Firstly, the communication with Susan was excellent. She is very responsive over Whatsapp and really helped to navigate the organisation of our trip. We also got to meet her at the start and she was so friendly, caring and an absolute pleasure to be around. Professional, polite and always there to help and support. The safari jeep was fine. Good to have water available. It was comfortable and lots of space. There was an issue with the door one day, but the driver found a solution which did not stop us going on safari and spent his evening getting it fixed. John, our guide was excellent! Knowledgeable, kind, an excellent driver and got us to all the main sights. He was there for us, without being intrusive. We loved both Lake Nakuru and the Masai Mara. We saw all the big five and very close up. John was brilliant at getting us to the front when there were numerous jeeps trying to see an animal. The day in the Mara was a dream come true! I would give 5 starts, however the accommodation in Mara was not the best. We were booked on a mid range safari, so knew it would not be luxury, but it was much more basic than we were expecting. The lack of electricity at certain times was a challenge and the food was very simple. No places to really sit comfortably and unwind after a safari. The accommodation at Lake Nakuru was excellent. Overall, I think this is a very good company, who work hard to ensure you have a good safari experience.
50-65 years of age | Experience level: over 5 safaris
Touring Rwanda was a great experience
We were a group of 12 adults on a two week tour of Rwanda in June/July. Gorilla trekking was the primary goal of our tour and Golden Rwanda added many wonderful locations & experiences either side so that we came away feeling that we had really seen & enjoyed a lot more. Our guide/drivers (2), vehicles & accommodations were very good. Really glad we got to see the Nyungwe forest & also lake Kivu. Pace of the tour was mostly good though towards the end I was flagging.
ES
50-65 years of age | Experience level: first safari
Safari in Kenya
Our safari experience was great. The best part was hiring a Spanish-speaking guide and translator (Antony Warui).
100% recommended. He looked after us, protected us, and never left us alone. He answered many of our questions and was very professional. He has extensive knowledge of the wildlife. Hiring him was a fantastic decision, and we plan to recommend him to family and friends. We also want to thank our driver, Peter Kapino, who was very knowledgeable about the area and showed us the Big Five safari animals.
65+ years of age | Experience level: first safari
They organized the tour very well, but their communication to the hotel we stay was not well.
John, our driver the guide for safari was outstanding for finding all animals which we expected to see them in the safari. We enjoyed very much with his guide and his friendship.
However the tour office was not a particularly good for communicating with the hotel and lodge on the first second and third days of the tour as we had to pay the extra on the first day and stayed a standard room instead of a luxury bungalow booked at the Karatu safari lodge on second and third days.
BH
20-35 years of age | Experience level: 2-5 safaris
Amazing service
Great service, wonderful cooperation and delicious food
LU
20-35 years of age | Experience level: first safari
Update to my 2 star review
After writing my review about how I was not happy with my contact person, since he was not reliable, Makini reached out to me and messaged me. They were very aware of what was wrong, apologized and even took action.
I would like to update my review, to say that i seemed to have bad luck with my contact person, but still the service from booking, to organisation, to the safari and the drivers were good! (As written in my previous review, I gave Makini drivers and the experience a 10/10.)
I appreciate them reaching out to me and being friendly, understanding and helpful!
AE
20-35 years of age | Experience level: first safari
A really humble and kind operator
It was a lovely experience, we went at the end it May so it was difficult to spot the lions and cheetahs, but we saw a good amount of animals and the Hassan our guide was amazing, he tried his best and explained everything really well to us.
50-65 years of age | Experience level: first safari
The tour was good, well planned, punctual and well prepared.
The travel was well prepared for and we visited the Pyramids, The Merit Centre, The Museum and the Temple by the Gabbage Site. The tour was truly fruitful and I do recommend it for those who would like to visit Egypt. The travel tour were punctual as they could check to find me. explore Plus Travel and Touts offer a reliable mode of travel and tours.
NO
35-50 years of age | Experience level: first safari
Good, professional and on point to what we exepcted.
Good operator with good availability. The answered our requirements and gave us what we ordered.
50-65 years of age | Experience level: first safari
Fantastic safari in Zimbabwe and Botswana
12 day safari in Zimbabwe and Botswana. All transfers between accommodation undertaken by private driver or tour guide. Interesting range of safari locations and places to stay. Really enjoyed the variety, didn’t like the roads so much. Met our tour guide Brown in Victoria Falls in day 3 of our adventure. Tour was generally well organised. Communication from the Cuckoo safaris office was patchy and difficult at times. Our tour guide Brown was a lovely companion and a kind and knowledgeable guide. We had a fantastic time. We felt the price was reasonable Only suggestions would be better communication from the office team.