CN
20-35 years of age | Experience level: first safari
Be careful of little trics.
The maximum number of people in a group is 6. It was shown on the website, and before they picked me, I confirm with them again, I was told we have 6 people.
However, the total number of the group is actually 8+ 1 driver.
I tried to call and email them to give me an explanation . No reply.
The people in the group are very nice, and the driver of the safari is very responsible, no trics at all.
I am just not satisfied with the manager, who responded very fast before you pay, and disappeared after the payment. No matter what happens and how you try to contact, NO REPLY, until I made an complaint to safari booking company.
FR
No answer after a reclamation
The car had an issue which made us lost a whole day, there was no compensation and no answer to our messages on both instagram and whathsapp. This is not professional at all. My wife and I were really deceived of this lack of seriousness and sense of responsability.