GR
65+ years of age | Experience level: 2-5 safaris
Very efficient
Overall the trip was good,the hotels were good but the food in the camp was poor.Brian our driver was very good and Chanson was very efficient.
20-35 years of age | Experience level: first safari
Excellent experience and services
Considering it was my first time to visit the East African Circuit in terms of adventure, a lot of risks are taken not knowing if what you see will be what you get. But all in all I was lucky enough to have chosen Bluerange Connect Tour Company for the reached and exceed all of my expectations. Am thankful and no regrets in the money that I spent by deciding to use this company. I would highly recommend the company to others.
BOOKING AND PAYMENT.
A prior deposit was needed for booking and ensuring that will avail ourselves, hence acts like as the booking for a slot for the company to do the preparation needed before our arrival. A voucher was sent to us via email to act as an evident that indeed we had already secured a slot with the company. Everything went smoothly and we had no hard time at the booking process. Upon arrival we paid remaining amount so that we may start our journey. The environment was friendly as well as our servers. We had no issues and the 1st step was a success.
TRASPORTATION.
We had decided to do a group joining and we don’t regret our decision. We used road as a means of transport and the van was comfy, clean and full of entertainment. The other tourists were also friendly and we got to make new friends making the Safari lively. This was catered for in our pay hence didn’t have to pay again. The driver was also friendly and kind to us which created a friendly environment with him as well as making us feel comfortable to feel free and ask questions.
ACCOMMODATION.
The hotels that we spent our nights in were worth the price we paid. The rooms were clean, comfortable and remarkable. The meals didn’t delay and had sweet aroma and tasted nice. None of us had any stomach ache issues due to food poisoning which was kind a relief and proved how quality the services were. The hotels we slept in were the same as prescribed in the itinerary, the duration and dates were well stated.
ENTERTAINMENT.
The whole Safari was full of entertainment. We got to experience the Kenyan Culture in terms of music which was kind of fascinating and hilarious. I personally was excited during the whole journey because it was full of joy and jokes all through. This is all thanks to the company we choose which we are remarkable.
ATTRACTION SITES.
We had planned a 6day trip to visit various tourist attraction sites in Kenya and lucky enough we got to see the animals which was the main agenda of the trip from the beginning. We got to see the migration at Maasai Mara National Reserve which was a relief for many don’t get to see the migration unless you have a good tour guide and a driver that can be able to predict for one may miss to see the migration hence depend on luck. Our tour guide was so much informed about the animals and knew to do his job well which we really appreciate for being so patient and kind towards us.
With those few remarks am thankful to the company for exceeding my expectation experience and making a memorable tour for me. Wish to work with you again. For best experience don’t hesitate to choose this company.
50-65 years of age | Experience level: first safari
Tried hard to accomodate for my needs and my request.
We went with my brother ,his wife and 2 other persons, appreciated the small group numbers. We were blessed to see all animals on our wish list except Cheetah. It was amazing. Andrew our guide went out of his way to show us animals and teach us about animal behaviour. He has a great deal to organise and manage over the 2 weeks ,he did it well! It was getting a bit hot towards the end of August so July may be a better month. Be prepared to have days of travel from one National Park to the other on dirt roads and plenty of dust. The positive is very few tourists and safari vehicles chasing the animals for viewing. We all agreed it was a great adventure!
US
35-50 years of age | Experience level: 2-5 safaris
They did everything they could to make our trip smooth after our flight was delayed 3 days.
Carol was very helpful in putting together a tour for us. When our flight got delayed 3 days they worked very hard trying to rebook everything and make sure we got the best options available. Unfortunately we missed out on a few of the awesome hotels, but that was not their fault at all. They did respond and try to make our trip as smooth as possible at all times. We loved all of our safaris. We didn't enjoy the two lakes we went to as much, and would have skipped them altogether and spent more time on the safaris, but keep in mind the drives are long and take a long time (they can't drive over 80km/h, so do the math like that), and the lake stops were more strategic. Next time I come, I will choose to go to less places and spend more time in each place, for sure.
DE
50-65 years of age | Experience level: over 5 safaris
Very reliable operator
We have spent 5 days/ 4 nights with Free Africa Tours and Safaris in the Amboseli, Nakuru and Masai Mara NPs. It was a nice trip and we have seen a lot of animals and due to the distances between the NPs we also got a bigger picture of the different Kenya landscapes. Even if the time pressure was a little too high due to the long trips from one NP to the other we enjoyed the tour and we are happy that we followed the recommendations from Free Africa Tours and Safaris and our driver Joel. I.e. we made a nice boat tour on Lake Naivasha on our way to Masai Mara.
The only pain point we have to mention was the short term notification by Free Africa Tours and Safaris about the significant entrance fee increases at Masai Mara. But also for this case Silas Anemba had a good suggestion how to deal with it. Since 2010 it was our 7th Safari and I must admit that on the one side the adventure and the beauty of such a tour has not changed but on the other side the NPs are meanwhile very much visited by poeple which do not have the respect for the nature and the animals.
SK
20-35 years of age | Experience level: 2-5 safaris
Flexible and responsible in a short time.
Lizzy was very helpful when creating our itinerary. She was in contact with us all the time. I really appreciated. All acommodations were exactly the same like she promoted. Even if we wanted to upgrade our tented camp for a hotel, she was so quick to provide us perfect solution. We had a good time in Masai Mara and lake Nakuru. We really appreciate her effort.
We had only 1 small problem with our driver, who did not stop for an optional boat drive on lake Naivasha, because he was in rush.
DE
20-35 years of age | Experience level: first safari
He was very friendly and competent.
The transfer to the Safari was perfect. The Safari it self could be a little bit longer and the circles you drive in could be a little bit wider but overall a great experience. You can see lots of animals but lions are very rare in Mikumi. Sadly. The Transfer back to the hotel has also been without any problems.
IN
35-50 years of age | Experience level: over 5 safaris
Good mix of wildlife and beaches
The overall package was great to explore Kruger National park in 2 days from Johannesburg.
35-50 years of age | Experience level: 2-5 safaris
Good in communication, need to be improved vehicle safety
Our communication with Serengeti Mystery Adventures were very smooth. Responded immediately whatever we asked. It made us really relieved. Trip it self went well according to the schedule. Only one things disappointed and not able to recommend was lack of safety in quality of vehicle such as no seat belt, broken handle, car break down (old battery). Cars need to be well maintained.
US
20-35 years of age | Experience level: 2-5 safaris
Excellent communication before and during safari
We are grateful to lion king adventures for putting together a great safari for us! Their communication was above and beyond. Incredibly responsive both before and during safari. They send clear expectations to help prepare you and work with you to create a safari that works for your budget and wishes. The accommodations and experience were above and beyond. Jackson was a great driver and guide. Incredibly knowledgeable! We were only disappointed that we were unable to see the great migration. We were led to believe in booking communications that if we discuss this wish with our guide while in the Serengeti that it would be able to happen. This was not the case as we were too far from it in the Serengeti. As vegetarians, we were also told that vegetarian options would be available at all accommodations. We were incredibly impressed by the options we had to eat except for our packed lunches. Had we known our driver or we needed to remind the accommodations to pack vegetarian lunches, this would have been easily remedied. We only realized our packed lunches came from our accommodations on the last day. Overall, a wonderful experience, tour operator, and guide. We would recommend them to all of our friends and family.