IT
35-50 years of age | Experience level: 2-5 safaris
Excelente atención y servicio
Even though they are an Italian agency they provided all the information in Spanish and hired a Spanish speaker guide for us. The service was personalized and the quality of the service and experience were worth it.
20-35 years of age | Experience level: first safari
You will never go wrong with Joagro Safaris
There are no words that can perfectly describe my experience with Joagro Safaris but trust me you will NEVER regret having chosen them.they are simply excellent.
SE
20-35 years of age | Experience level: 2-5 safaris
Not recommendable! Book your safari with a different operator, safe the trouple!
I booked the 5-Day Group Joining - Manyara, Serengeti and Ngorongoro luxury package with Seven Wonders Safaris.
Initially everything was really great. Evelyn helped me greatly with getting my lost luggage from the airline to the hotel, all the driving worked out really great and the first day we changed the schedule from Manyara to Tarangire (more animals in Tarangire). We had a wonderful day at Tarangire. The driver Nestory was very experienced and a great park driver/guide. The disaster started from day 2!
I got picked up 2h delayed by an old driver called Abdul. Instead of driving towards Serengeti we drove back towards Arusha to pick up other people from the shared Safari. Why he didn't pick up the others first and me last was unclear to all of us. After arriving at the camp side, we had been told that one of the cars is damaged and the entire group of 12 people needs therefore to wait here for a replacement car to arrive. After having lunch and waiting another 2 hours we finally started the drive towards Serengeti. The drive didn't last very long since the police stopped us and denied us the drive, since the car lacked the permit to transport passengers. After waiting for approx another hours we finally started driving to Serengeti. We arrived the Serengeti park entrance just a few min before they closed the gate around 6 in the evening. From there its another 1h drive to the accommodations/camp sides. Here is where the real mess started. Abdul had clearly no idea where any camp side was. So we spend the coming 5h driving through the dark Serengeti Park, while helping the driver with google satellite images. Abdul constantly insisted that he knows the way, while it was very obvious that he was just randomly driving around (trying to enter roads with clear signs private only, making turns all the time, messing up left/right etc). After 5h I gave up finding my accommodation and we drove back to the main camp side, where we figured out that the car with the cook and tents never made it to the campsite. So the majority of the group had to asked complete strangers if they could join them in their tents without a mattress and sleeping bag. Since it was already 1am I decided to sleep with the driver in the car. Luckily for me the damaged car with the tents arrived in the middle of the night and I got a tent to sleep in for a few hours. During the entire day Seven Wonders ignored all our messages! We could reach anyone in their office. Even the day after I got mostly ignored by Evelyn. This was not the luxury version of safari that I pictured.
I am deeply sad to see how bad the company is handling problems. I can totally see how you can have a great time with Seven Wonders, but be aware that the moment anyone runs into problems, you will be let alone by the company. Problems can and will arise, its the way you handle them and how you communicate with your clients!
Seven Wonders tried to make things good the coming days, by providing me with a private driver and refunding part of the trip, which is the reason why I gave one extra point in the rating. But I would not recommend this tour organizer to anyone!
Maybe worth mentioning that paperwork was done wrongly when we left Serengeti and the driver had to bribe the guards to let us leave the park. Also the transport from Ngorongoro to Arusha lacked some kind of documents, so we were driving around police checkpoints or bribing the police officers to keep going.
ES
35-50 years of age | Experience level: first safari
Helpful
They offered an Ashnil Samburu 3 days-2 nights package at a good price and adapted as a flying safari. In addition they made the reservations for all the internal flights I needed during my trip and communicated all the updates about the flight schedule, so they made my trip to be easier.
50-65 years of age | Experience level: first safari
Trip of a lifetime
I booked a safari with Soul of Tanzania. I was nervous at first but they had high ratings on the websites I checked. Everything was first class starting with my initial conversations with them trying to determine what Safari was right for me. Marta who was my main contact worked with me for a few weeks to plan the perfect safari for my budget. It did not disappoint. Everything was well organized and well executed.
My guide Micheal was awesome. We spent 4 days together and and toured a number of parks including Tarangire, Serengeti and Ngorongoro Crater. The wildlife, scenery and meeting the indigenous people was one of the most amazing experiences of my life! Michael was a great guide and made sure we always had the best opportunity to see all the animals up close. A couple of times I thought the elephants and the lions would jump right into the car.
I compared other safari prices and for what I wanted this wan a great deal for the money I spent.
Amaizing 4 days Safari.
We had an amaizing 4 days Safari with Joagro exploring Tarangire National Park, Serengeti and Ngorongoro Crater. An affordable price tour with high quality service with easy communication with Jonas.
I will definitely plan another safari with him. This is highly recommended tour company.
US
20-35 years of age | Experience level: over 5 safaris
Great service
Simple & easy booking process. Very responsive to any questions you might have. Picked us up on time at our preferred pick up spot & gave us the best driver/tour guide. I highly recommend!!
ES
35-50 years of age | Experience level: first safari
Great agency, excellent guide and driver
Very formal agency in terms of collection from airport, payment and commuting.
Our guide and driver, Edwin and Joseph were excellent, they made our experience unique, we enjoyed much more than expected. Everything well scheduled. Thanks to Joseph instinct we could see ñus crossing the Mara River, an indescrivable moment that we never forgot. Thanks to Bencia for this unforgettable travel.
20-35 years of age | Experience level: first safari
He was always endeavoured and flexible!
Our 3-day Safari was a great experience! The length of the tour was ideal: We saw many animals and our guide got never tired of stopping the car in order to take photos and explained us a lot about the wild animals and their behaviours. The food (a variety of freshly cooked meals) was delicious and the service was good too!
20-35 years of age | Experience level: first safari
Unforgettable Safari! Very well run by everyone in the team
We had a great safari experience since the beginning of this booking with Midian. He always answered my questions very quick , this was very useful!
We were so lucky to get Frank, who showed us the incredible wildlife in Tarangini National park, Serengeti and Ngorongoro crater, he is a very knowledgeble guide!
The camps and Lodge that we stayed at were above our expectations.
The whole trip was incredible well run by Midian and Frank.
This safari was one of the best experiences of my life :)