PL
50-65 years of age | Experience level: 2-5 safaris
Unforgettable experience
We chose to do a safari with the agency for our honeymoon at the end of December and were absolutely delighted by the experience! Our guide Abdul, and our driver Kennedy were truly professional and above all, amazing people who took time to share with us their stories and knowledge. Thank you! Asante!
35-50 years of age | Experience level: 2-5 safaris
Kind,lovely and time keeping
They were amaizing..the hospitality kindness and time keeping..they knew where to take us to enjoy to the fullest..Zanzibar was amaizing..the Yatvh cruise was waaaoh...it worth my money and time..
CY
20-35 years of age | Experience level: first safari
Cooks and liars - They charged us 20 USD for RENT two bottles of water!!!!!!!!
Cooks and liars, avoid this company!!!!
They charged us 20 USD for RENT two bottles of water!!!!!!!!
We agreed for day hike to Kilimanjaro for 155 USD per person.
When Issa come to our hotel the morning he told us that the plastic bottle of water is not allowed in the park (not valid as all the rest people we saw they had plastic bottle) and that we SHOULD rent bottle from him.
After the finish of the hike the guide told us that the rent for the two bottles of water cost 20 USD!!!!!
I called Issa and he told us a lot of excuses (the bottle belongs to his friend) and when i told him that i will write my experience as a review, he proposed to do not write anything and he will let me to pay only 10 USD instead of 20 USD!! and of course i didnt accept it!
I can prove what i said with the messages in Whatsapp.
Avoid this scum company. They wanted a price of 165 USD per person and they tried to took the money with this funny way!!!!!!
DE
35-50 years of age | Experience level: over 5 safaris
A really convenient, engaged and passionate operator being supportive and friendly from day 1.
It was the second time that we did a Safari in Tansania with Mali Kale. Both safaris were taking 4 days in total including different programs and national parks. The service was twice really nice and you felt safe from the first moment. The drivers were really passionate about the job they are doing and were always able to show and explain a lot of things to us. Accomodations were chosen in a very fair and fitting way to our needs so the value for the paid money was absolutely fair. I will go again on a Safari with Mali Kale and I can recommend it heavily to everyone else.
Many greetings, Sebastian
CH
Wanna go to Africa? Go with VIATU!
we would like to express our sincere gratitude for the unforgettable Africa trip (capetown, manyoni game reserve, Imfolozi/hluhluwe, KwaZulu Natals). We had the pleasure of experiencing with the excellent support of VIATU. This journey was simply fantastic and exceeded our expectations in every way.
The chosen locations were absolutely stunning, showcasing the fascinating diversity of the African continent in a wonderful manner. From breathtaking landscapes, indescribable safaris to cultural highlights, every moment was a delight.
we want to highlight the excellent guidance provided the viatu-team. The staff was always friendly, knowledgeable, and extremely helpful. Every question was promptly addressed, and the planning process went smoothly. It was evident that the team approached the organization of this trip with passion and expertise.
The service throughout the entire journey was truly outstanding. From booking to the return, everything ran seamlessly. The attention to the needs of the travelers was impressive, and I felt well taken care of at all times.
Overall, we are completely satisfied and can wholeheartedly recommend this travel company with confidence. @VIATU: Thank you for this unforgettable experience, which only deepened our love for SA. We look forward to utilizing your services again in the future.
Best regards and once again, thank you!
Fabienne and Corinne
NL
50-65 years of age | Experience level: over 5 safaris
Good accommodation, unmotivated guide
We did Masai Mara, Lake Naivasha, Amboseli and Tsavo.
Contact with Silas was good before the trip. Accommodation was good and we had a wonderful Christmas at Lake Naivasha. I would give 4 stars for this, but we went to Kenya for the safaris.
On arrival in Masai Mara we would have a late afternoon safari. However, because of too many and ong stops, a lot of traffic and bad road conditions we arrived too late. We were disappointed we missed our first safari. Our guide/driver Isaiah promised we would get a long game drive the next day in Masai Mara till closing time 6.30pm. However, after a good day game driving we arrived at the gate at 5pm. I said Isaiah this is not what he promised us and then he got mad. He first did not want to go back into the park, but when I asked it again he turned around, clearly demotivated and driving very slowly. He also spoke ill over us against other drivers.
After this, all safaris were very disappointing. Isaiah did not even try to look for wildlife anymore. He kept on driving very slowly, did not communicate wit us at all and followed roads in the park were no other driver went.
In tsavo we really had it and I contacted Silas through Whatsapp. He said sorry to hear and he would talk to Isaiah soon. Our last day was a little better, although we did not see much game.
I did not get any response from Silas after this. We really feel it was a very poor trip thanks to isaiah. I did 22 trips in Africa before, but I never experienced such a terrible guide.
Our trip could have been much better
NO
35-50 years of age | Experience level: first safari
Professional and service minded, knowledgeable and good humored
The safari was well organized, and everything was taken care of. We stayed at good hotels and lodges, where everything was ready upon arrival. Nkollo provided us with a good and detailed itinerary.
The car did not break down and we did not get stuck in the mud, yet managed to see all the big five due to the guide's skill, caution and knowledge.
We got a perfect safari with a great guide, Immanuel, in the best kind if vehicle for the experience (land cruiser, six seater, with raisable roof). I highly recommend both Nkollo as an operator and Immanuel as a guide.
FR
50-65 years of age | Experience level: 2-5 safaris
Well organised, attentive and customer focused.
Thoroughly recommend Earthwings tours. They are the real deal. Martin was a delight to communicate with ahead of our trip. Polite and attentive and highly responsive. Federick, our guide, was absolutely lovely. Full of knowledge and good humour, he took us on daily adventures to witness the incredible beauty of Lake Nakuru and the Masai Mara. His love of the land is infectious! We saw the Big 5 and many more beautiful animals and birds. Good value for money, we stayed in excellent camping lodges where the attention to guests was exceptional. Flamingo Hill and Zebra Plains River Camp were outstanding in their welcome and their comfort, and the staff were exemplary. Thank you to everyone we met in Kenya who made our trip so special.
IN
35-50 years of age | Experience level: first safari
Amazing Mana Pools Safari with Khangela
Me and my mother did 6 nights Mana Pools and Chitake Springs safari in late October 2023 with guide Michael Scott, Khangela safaris. It was an incredible experience for us, which me and my mom will value forever. To be in the wilderness at amazing campsites, comfortable walk-in tents with cots and in suite loo-shower was experience in itself.
We saw what there was to be seen, including lions, dogs, hyenas, elephants, antelopes and other wildlife around the tents by the Zambezi River. Food and drinks were good, prepared by Bernard and helped by Michael and Sedda. There was sufficient variety of food and drinks.
Guiding was good too; Michael is a very pleasant person to talk to and have long conversations. We felt sad while leaving, hopefully we can have a similar experience in future.
Cheers!
RS
35-50 years of age | Experience level: first safari
EXTRA!!!
I will never forget the safari in Tanzania. Guide William was friendly, polite and the best of all.
Mikumi National Park is one of the most beautiful and has one of the most beautiful scenes of nature and many animals in it. With a guide you will visit the national park and see animals that look beautiful. I can't say anything bad about the safari, all praises.
(automatic translation from Bosnian)