AR
20-35 years of age | Experience level: first safari
Human warmth and kind attention along with the adventure.
We couldn't have choose better ! Since the first day I request a budget, Jemimah has talk to me personally and helped me with all my doubts. The people from the office even helps us storing our luggage when we arrive at Nairobi and finding a Uber. They take such a good care of us.
I also love both tented camps in Mara and Amboseli. The personal was very kind, and the food was great and abundant .
About the drivers I give a special mention to Martin. He clearly loves his job. He haves much fun in the Safari and that makes the game drive even more fun to us too. He gets us to see the big five and many other animals. Including rhino and leopard.
I highly recommend Alphadean for his human warmth and kind attention.
TR
35-50 years of age | Experience level: first safari
Over expectation
We've booked a 2-day safari trip for 5 person right after a successful Kili climb. Lazarus met us and took to Arusha, helped with accomodations, money exchange, shopping and so on. Next day he took us to Tarangire. At the very first day we saw 2 lionesses! After a hot day in the park we arrived in a magical place for night stay. This place exceeded all our expectations! A pool under a big baobab with a spectacular view to the lake valley... Marvelous! And the dinner cooked by our chief was nice too!
The next day was even more mind-blowing! Ngorongoro is a real nature's masterpiece. Dozens of spieces in a closed caldera... Lions,marabu, gazelles,hippos - I felt myself a child in a toy store)) Pure happiness!
The next morning we had a flight to Zanzibar and Lazaru was very kind to take us to the airport at the early morning.
I highly recommend this company!. This safari was one of the memorable pages in our Tanzania story.
ES
20-35 years of age | Experience level: first safari
Anoying
In the middle of the safari they change us of group,van and driver.
The driver didn't stop in naivasa lake when we had to do It...
The driver wasn't worried about us any moment.
DE
50-65 years of age | Experience level: first safari
A flawless experience start to final
We (familiy) did a 16 day flight safary with Desert Air Namibia that proved to be a dream holyday from start to final. Planning was well in advance, but Namibia is heavily booked - at least the very fine resorts that were on our bucket list. It needed a bit of flexibility and amendment we were assisted in with some smart changes suggested that made it work. The time in Namibia was pre-arranged perfectly, and it went perfectly. Doing all the hot places in relatively short time was not trivial in planning, but we saw everything we wanted - going from Windhoek to Etosha to Damaraland to Kaokoland to Purros to Swakobmund and Walfish Bay to Fish River Canyon to Lüderitz to Sossuvlei. All the lodges were cool, but the friendlyness and attentiveness of all people we met surpassed it all. Going by plane (Cessna 210, pilot+4) is not the cheapest way to go, but sure the best if you want to see a bit more of this quite big country without sitting in a 4x4 all day. All our family member agreed that this was a vacation you think of for quite a while.
As for Desert Air Africa Safaris, it´s a pro Air Service provider with airplanes in good shape and professional pilots (I am a private pilot for 30 years myself, so it is fair for me to judge). Our pilot took care of everything you can think of and conducted pleasurable rides all along. Besides, he was a cool and fun guy we had a good time with. Mrs. Rall, responsible for all planning (and obviously for monitoring her clients when on the way and arranging for nothing to go wrong and making sure that for ex. items we forgot in a lodge surfaced a couple day later in another one) definitely knows her job very well and obviously loves it ;-).
Bottom line: This was my first vacation ever I wrote a note to the tour operator (re. Mrs. Rall) after it was finished to assert our satisfaction. And once we will consider Botswana I know whom to call.
ES
20-35 years of age | Experience level: 2-5 safaris
Amazing experience.
We had a great experience in Uganda and Rwanda with Silverback expeditions. We totally recommended.
Everything was spectacular (Lodges, food, landscape, wildlife, companies support).
Our Driver is called David ! The best ever. We loved him. We were so happy to have him as our guide. He has been super kind, always trying to fulfill all our needs (Safari, Market, Money exchanged, City Tour, Food, etc).
The Trip wouldn't have been what it was if it hadn't been for him ! So with this we would like to highlight how happy we were to have him as our guide.
35-50 years of age | Experience level: first safari
Great guide, we had a wonderful trip
We saw a lot of great things, despite November not being the best month for activity. Our guide was great, he had a really good eye for finding things we didn't spot until we were right onto of them, and he got us out of the way well in time when we met a grumpy elephant who charged at us! We had a great experience :) I think we got good value for money.
The Masia Mara camp was very quaint. Really good food, a bit basic accomodation but had everything we needed and was reasonably comfortable. The Amboseli lodge was more fancy and comfortable, but at the expense of the quaint feel we had in the camp with the Massia
ES
20-35 years of age | Experience level: first safari
basically they are liars
They put 8 of us in a van when the budget clearly said 7 maximum (and 7 is already uncomfortable). Also, far from apologizing, they told us that we had been lucky, that we could have been up to 9 (and they don't care what was in the contract). They also try to force you to go to the Masai village instead of going on an early safari, because for them it is much cheaper, it cost us some very serious discussions to be able to go on safari on the last day (although it also says so in the contract). Do not let an unforgettable experience be spoiled by going with these people, there are many companies that do what they say.
20-35 years of age | Experience level: over 5 safaris
Diligent, and committed
Kiboko tours is a perfect tour firm ideal for any tour site. They possess good customer relations and provide the best customer experience.
AT
35-50 years of age | Experience level: first safari
The flying safari Tour we did with Desert Air Africa was the best holiday we ever spent.
The Organisation of our 3 weeks holiday was very professional and I am glad that Carien was so patient with me as I had several special requests. We had a highly competent pilot who brought us to beautiful places. We will never forget that time! Thank you Desert Air!
IE
50-65 years of age | Experience level: over 5 safaris
Outstanding safari, tailored perfectly to our specifications
I chose Desert Air for a flying safari around Namibia, Botswana and Victoria falls and it was the best decision ever. I had the good fortune to deal with Carien and she was absolutely amazing from the start, her patience and attention to detail was second to none. It was a trip that had to be Tailormade with a lot of very specific details and Carien did an outstanding job of making it all happen.
As for value for money I’d say it was at least 20% cheaper than any of the other operators.
I would highly recommend Desert Air and would definitely use them again in a heartbeat.
I forgot to mention the pilot, he was superb...extremely skilled and could land the plane on a sixpence!
Top marks Desert Air, you have a wonderful operation. Wishing you continued success, and many many thanks for an incredible experience