CA
35-50 years of age | Experience level: 2-5 safaris
Amazing Safari
The safari experience was amazing. Our guide Peter was very patient and showed us all of the big 5 and the ugly 5. We were able to get close enough to get videos and pictures.
Things to know, if you're getting the tent. You are basically camping. There is an indoor washroom, hot water and beds but it's not fancy. There was no wifi at our camp lenchada so get a sim card. Also bring your powerbank and more than one charger as generator was only available during peak hours. Food was ok, bring snacks if you eat regularly. Overall all amazing 10 out of 10!
US
35-50 years of age | Experience level: over 5 safaris
Sadly Disappointed.
I’ve been on mobile safari before, many times. This is the first time I’ve ever had so much anxiety on a safari and been so disappointed.
We paid for 6 nights safari, 2 nights hotel in Maun, 3 hour Mokoro ride and transport to and from the airport. We paid 7 months in advance.
3 days before leaving, we reminded them of our arrival. They asked us who was picking us up and where we were staying. That was their job. We sent them the invoice they sent to us where this was covered and they said they had it under control.
The day we were supposed to leave, our flights were cancelled (not their fault) but I tried to call and let them know of the updated flight. All calls went unanswered. They finally responded to an email saying they got the updated information and we wouldn’t get our money back for the hotel on arrival night (fine, last minute change) but that the hotel wasn’t available for the final night either because of “renovations” which was odd, the last night was never impacted. Why was it suddenly unavailable? I think it’s because they completely forgot.
We start our safari and the car is unreliable. I’m not talking old, refurbished or dusty. The car wouldn’t start half the time, there would be smoke coming out from under the hood, burning smells, random wheels stopped turning mid-drive and the passenger door would randomly open mid-ride. The guide was constantly having to put in motor oil, jump the car, be under the hood and working on the tires to get them moving again. He even had go tie the passenger door so it would stop opening while we were moving.
The guide had zero knowledge of our Mokoro ride and where we were staying in Maun. He called numerous times at each gate we passed - calls went unanswered for days. He even went to the gates while we took an afternoon naps to try to resolve everything but said no one answered or no one called him back. The Mokoro ride eventually happened, but only because we armed the guide with proof we paid for it.
The guide also said he’s worked for many mobile safaris. They usually give a print out with all the details but he didn’t get one for us. He said he was called 2 days before (conveniently around the time we reminded them of the safari) and everything was instructed over the phone.
The crew was fine, the food was good though we ate cold cuts everyday for lunch, and the guide showed us all we came to see but it felt like our safari was completely forgotten by Unlimited, then slapped together last minute. If we hadn’t reminded them, I bet we would have been stranded at the airport. How can you pay a company thousands of dollars and have to remind them you paid for a safari?
When I thought it was all over and we just go to the airport now, Unlimited had one last surprise. They didn’t pick us up from the hotel to the airport. They didn’t bother to tell us there was a problem with the car until we called, and they weren’t going to pick us up until 1 hour before the flight - leaving us no time to get through passport control, baggage, security and board. The hotel called a taxi. Thankfully we did, we arrived with only 5 minutes to spare before boarding.
When I got home, I saw they had taken a high profile client out based on their social media posts, so I guess that took priority over us. It was upsetting considering we saved up for 2 years for a mother-daughter safari and we should have just gone with someone else we knew and trusted.
US
20-35 years of age | Experience level: 2-5 safaris
Wonderful experience! Booked through them for our gorilla tracking experience in Uganda
We had a great experience booking our recent trip to Uganda for gorilla trekking with Matoke Tours. We opted for a fly-in tour from Entebbe. I got in touch with Pleunie via safaribooking.com in January 2022. We just finished our trip last month. Miss Pleunie was very responsive and accommodating with our request and she made sure that everything was in order from the initial deposit all the way up to the end of our unforgettable trip. Our flight coming into Entebbe was delayed for 2 hours and although I wasn't able to reach Miss Pleunie via Whatsapp to give her an update (she didn't have power in her house that night and her phone had apparently died); our wonderful guide John who was waiting to pick us up in Entebbe airport on arrival tracked our flight and waited for us past midnight. It was such a relief to see him at the arrivals area holding a sign with our names after such a stressful journey. He then took us to our hotel for the night and helped us get settled in. The flight to Kisoro the next day went smoothly without any hitch. Our guide met us a Kisoro with their 4x4 SUV to take us to this beautiful hotel at a remote peninsula about 45 minutes to the airport. Valance was helpful in getting us registered for the gorilla tracking experience the next day and he waited for us for 4 hours to take us back to our hotel once the tracking was done. Overall, for our last trip, we had utilized the services of 5 tour companies across 5 different countries and Matoke Tours probably planned and coordinated one of the most complex legs of our trip and did they a wonderful job! We highly recommend this tour company for your gorilla tracking adventure!
US
50-65 years of age | Experience level: over 5 safaris
Very determined to ensure that we had a great time
The tour company made sure that we had an excellent time and took steps to make sure that our guides were top notch. They were very attentive and responsive to our questions and concerns. They came up with the idea of doing the walking Safari for our last day and it was excellent
US
20-35 years of age | Experience level: first safari
EXCELLENT service. 5 STARS ALL THE WAY! Do not hesitate, book with this company!
THE BEST TOUR COMPANY! We went with 5 different tour companies on our recent vacation. From Kenya all the way to the Netherlands and we came into our conclusion: LION KING ADVENTURES is second to none. From the communication with Ms. Pendo all the way to them working with our other tour company in Kenya to help us get our luggage across the border late at night right at the doorstep of our hotel, TOP NOTCH SERVICE. We recently went on their 6 day private luxury safari visiting Tarangire, Serengeti, Lake Manyara and Ngorongoro in July 2022. Bright met us at the Namanga border and waited for us patiently as we went through customs and immigration. He then dropped us off at our hotel in Arusha. The next day, Ozzie picked us up at our hotel in Arusha in time, bringing with him his wonderful personality and warm Tanzanian hospitality. He spent the next 5 days with us being our guide, our driver, and our friend. He made sure we were comfortable, had enough drinks during our game drive, cleaned the vehicle every day and made sure that we would spot the Big 5 (and the Ugly 5). He also briefed us daily regarding our agenda for the day and with some background regarding each of the parks we were visiting. He also asked us for our expectations on our first day. The accommodations that were selected by them were amazing- we didn't want to leave! From Kitela Lodge to Lake Manyara Kilimamoja, all were fantastic! If you need a trustworthy, reliable and exceptional tour company for your East Africa adventure, look no further than Lion King Adventures! 5 stars all the way!
RU
35-50 years of age | Experience level: first safari
Very good quality
Hi, I’m very satisfied with our 6 days safari in Kenya. Special big thank you to our 18years experienced driver Nelson. We felt very safe and we have seen many animals. I’ve made fantastic photos which you can see on Instagram: @dancing_in_the_plane
20-35 years of age | Experience level: first safari
10/10 from start to finish
If you’re thinking of doing a safari I 100% recommend Serengeti Smile. Our guide was amazing - super friendly, informative and helpful. The whole experience was incredible and superb value for money.
VN
35-50 years of age | Experience level: 2-5 safaris
Highly Personalized & Warm Service
We loved the warmth & affection extended to us during our trip to Kenya. The staff were very efficient & humane. The planning was well thought through & extra mile showcased great flexibility, in case we wanted few fine tuning. We left Kenya with beautiful memories, thanks to the flora & fauna of the country & Extra Miles Team.
IT
20-35 years of age | Experience level: over 5 safaris
perfect organization that allows you to enjoy every moment and see great things
couple travel.
we have been to manyara, ngorongoro, serengeti (2 day) and tarangire. (tot 6 ight)
optimal organization of time and travel. without unnecessary waiting times and without alarm clocks at senseless times. We still managed to enjoy the safari from sunrise to sunset, seeing all the animals we had read about on the internet and more.
when we asked for the quote it was also the cheapest company. we just had to buy international flights, then they come and get you.
the first day the driver was at our disposal and we also did a tour in arusha.
after the safari the company also organized the transfer to zanzibar by booking a fantastic resort in nungwi (6 night).
the whole tour is available in Italian.
an unforgettable experience.
comfortable accommodation but that make you appreciate the fact of being in the middle of nature.
the Tanzanians are a very kind and helpful people.
the guide was also great, nice, friendly. we shared good times
ES
20-35 years of age | Experience level: 2-5 safaris
I wouldn’t hesitate to choose them again
The communication with them was very easy since the beginning: they answered all the questions I had at the time and they adapted the safari for what I was looking for. Our guide Aruni was amazing!!! He was very friendly and glad to explain us all the curiosisties we had about the animals, the park, the country, the culture… everything! Those days have been an incredible experience.