20-35 years of age | Experience level: first safari
Safari in Tanzania
Thanks to Altezza Travel for the excellent safari organization in Tanzania. Everything was done without delays, we had a very good guide and wonderful lodging in the parks. We were very worried, since it was our first trip to Africa, but eventually everything was amazing.
20-35 years of age | Experience level: 2-5 safaris
Not professionnal or serious enough
I booked two different safari tours with this company. I had to pay cash for the 2 tours and the tour operator applies a strange conversion rate (440$ -> 48400 KES). I did'nt complain at the time.
The first tour was a 3 days in Masai Mara tour - safari joining group : it went quite well, especially thanks to our guide James who really did his best to help us find the Big Five.
However, we didn't get water as planned on the website. When I asked the company, they put responsability on the guide.
The second tour was a One Day solo in Amboseli: the guide was supposed to pick me up at 5am at the hotel. He arrived at 5:40 because of a technical problem with the car. This car was so old that it was already amazing that it could still drive. The first guide drove at a gas station and I had to wait for another 15 minutes for a second driver to come and pick me up. A lunch box was supposed to be included so we could have lunch in the park but it was'nt. So we headed to the park and had nothing to eat before 5 pm, at a gas station, when we came back to Nairobi.
When I wrote to the tour operator to complain and ask for compensation, they didn't even bother to answer and at least apologize.
I know I booked cheap tours, but even when it's cheap you can expect the basic professionalism from a tour operator.
35-50 years of age | Experience level: 2-5 safaris
They are hospitable, caring, very kind and down to earth with customer services. Maraka to me is the
They are hospitable,good food and accommodation,your money will be at good use.
US
35-50 years of age | Experience level: first safari
Great Lake Expedition- they truly care their clients!!
Amazing experience! The guides & porters were awesome and the staff back at the hotel were great too!
Highly recommend!!
35-50 years of age | Experience level: over 5 safaris
Fabulous
We had a lovely time with my family, it was my first time to see a lion. The tour guide was so lovely and very approachable. They had the knowledge of the place so we learnt quite a lot which was very good for my kids.
ES
20-35 years of age | Experience level: first safari
great experience
We had an amazing safari experience with Altezza Travel! The whole trip was very well organised and was exactly what was advertised! Our tour guide Tom was absolutely brilliant, very knowledgeable about the area and very respectful of the animals and their habitat. I would definitely recommend this company for your safari experience!
20-35 years of age | Experience level: over 5 safaris
Excellent service.5 trips with Vacay and I will definitely be using them again.
Perfect trip.
Driver very informative.
Guide knowledgeable and entertaining
AE
50-65 years of age | Experience level: first safari
Review about Masai Mara National Reserve by Jayesh Saini Nairobi, Kenya
This tribe is awesome
AE
50-65 years of age | Experience level: first safari
AE
50-65 years of age | Experience level: first safari
Review about Chyulu Hills National Park by Jayesh Saini Nairobi, Kenya
I am in love with the place in general