CA
65+ years of age | Experience level: over 5 safaris
The best host...ever.
Touring with Africa Magic Holidays will make any trip even more special. Each trip can be made to meet your needs and preferences. A pure joy doing business with this amazing company.
AE
20-35 years of age | Experience level: first safari
Very thoughtful and provides great experience
Amazing company!! The owner is so thoughtful that he joined on the last day for special conclusion. The tour guide (William) is expert in driving and spotting of animals. The lunch was prepared daily with different lunching spots in a fancy setup…. Highly recommended
US
20-35 years of age | Experience level: first safari
Efficient, Informative, Friendly, Fun!
Loved my experience with Golden Safari at Akagera! Our driver was Frank and he was prompt, friendly and fun. Our tour guide, Justine, was just as fun and informative. We saw almost all the Big 5 animals except for lion, and it was well worth it.
US
65+ years of age | Experience level: first safari
Agency presents a picture of the tour that exceeds expectations and reality
Safari - The Seasons hotel fair. Only positive is the food. A/C and TV not working, no hair dryer. Needs updating. The tent camp was a unique experience that was very nice. Our safari guide, Tandi was excellent. There were only 2 of us at the hotel which was sad. No choice in the meals, but they were good. The lion enclosure was a disgrace. Very small fenced in space with several lions laying around. Our guide was knowledgeable, but his actions disintegrated as the week passed on.
Capetown - great overview of the city and had a wonderful guide in J.P. J.P. was outstanding; knowledgeable, timely, professional; perfect. Showed us everything on the itinerary and we were not disappointed. The hotel staff and food was excellent. The chef made us ostrich one evening and it was well prepared and delicious. Hotel does not have elevators, only cement stairs, which should be told to guests beforehand. Only one guest room on the main floor. Although the hotel was nice I would have preferred to stay in the city where more shops were readily available and you could walk around the city and talk to residents. The location is on the beach, but isolated. Only one small shopping area and it was quite a walk from the hotel.
US
20-35 years of age | Experience level: first safari
The most perfect honeymoon experience thanks to Heidi & Pembury Tours!
My husband and I recently returned from the THE MOST PERFECT honeymoon trip to South Africa, and we know for sure that it is due to the work of Heidi and of Pembury Tours that we had such an incredible experience.
I worked with Heidi planning my honeymoon for almost 3 years. Due to COVID, our original wedding and travel plans were rescheduled, cancelled, and rescheduled again and again. Every single time we were forced to make the decision to postpone, Heidi was positive, supportive, and still remained excited about the event and the opportunity to make our dreams a reality even with a new date. She would tell you that by the time our honeymoon finally arrived, she was more excited than we were!
Every single part of our trip that Heidi touched was perfect- from the several itinerary options that she versioned for us at the beginning all the way through the final airport transfer on our way home. She paid meaningful attention to our goals and our ideas about what we wanted to see/do/experience, created itineraries to choose from, and responded to our thoughts and feedback to design the perfect trip, as if she was reading our minds. The pre-event communications and preparation were exceptionally helpful to frame our experience, and the packet and details that met us upon our arrival in the country continued everything we could need (and more!) to orient ourselves to our trip.
Throughout the trip, Heidi checked in via WhatsApp, and even communicated with some of our parents to help organize some ‘secret’ surprises for us along the way. And our parents have more wonderful things to say about her help organizing some meaningful gifts that were delivered to us at the perfect time!
I was such a relief to literally just sit back and relax, and let Heidi’s planning or organization take control. The tour guides, the transfers, the check in process at each of our locations, etc.- was all expertly organized. We didn’t have to worry about a single thing the whole time!
My husband and I are eager to be ambassadors for both the beautiful country of South Africa, as well as Pembury Tours. We could not have had a better trip, and have Heidi to thank for being at the helm of it all!
35-50 years of age | Experience level: over 5 safaris
Efficient professional and extremely helpful tour operator. Everything was planned at high standard
Thanks to Florian for an excellent planning for our trip to Tanzania. Camps were great and so the whole tour.
US
50-65 years of age | Experience level: first safari
Excellent service Quick response
Silas put together a wonderful 4 day 3 night luxury package at Sarova Mara camp in the Maasai Mara. It was the trip of a lifetime! Silas was very responsive via email and what’s app. His bid for our luxury air package was very competitive and was an excellent value. He met us at our lodgings and personally escorted us to the flight out of Wilson airport and he was there to pick us up on the return journey and drop us at our accommodations. I cannot say enough good things about his friendly and efficient service! He’s the best!
AT
20-35 years of age | Experience level: first safari
Simply Amazing
As monkeys are my favorite animal, we wanted to do the Chimpazee and Gorilla Trekking in Uganda and found Achieve Global Safari Tours online. From the first moment on I have to say, that I felt completely secure with the way how everything is managed and organised. We have been in constant contact with Jolie from the office 2 to 3 months prior our trip. She was always helpfull with any questions, requirements and/or changes around the tour. Also (in times like these) super helpfull with all questions regarding Covid-19 updates! ;) Her reply was usually within 24h and very professional.
Finally arriving in Uganda, we were picked up from our Hotel very punctual in the morning from-no joke- one of the best drivers I have ever met in my life. If you have been to Uganda/Africa before, you know what I mean by the term "african roads". Especially at raining season/end of rain season. We had some different drivers around our Africa trip, but this guy, let me tell you: If you want to feel safe, on "african roads" and even have a lovely open guy with Eagle eyes, to give you the best guid, ask for Abdallah!! :-D Great conversations about God, life and the world, a lot of fun in the car and during the long drives with music, info and laughter! He has Eagle eyes, which made us just relax during our Safari Game drive, because if there would be anything in the bushes, he would spot it, haha. He always got us safely from A to B and made sure that we are taken care of properly.
They managed to get us an PCR Test for our next flight, and have been punctual all threw the program.
All in all we had one of the best experiences and miss Uganda and Abdallah already! And hope we have the chance to come back soon! ❤️
Some info for the tour:
- If you have a music box, take it with you for the car drive, as they can get very long (depending on how many days of Safari you do. We had a 6 day programme which was full from day to night, but we wanted it like that...) ;-)
- The WiFi doesn't work a lot of times, doesn't matter in what Lodge you are staying, it is just bad signal in the mountains, so be aware of that. We had a small portable WiFi, which was working better, but still not perfect. If you plan a longer stay, I would even recommend to get a Uganda simcard for your stay.
- We traveled end of April/start of May. We have been very lucky with the weather, while it is still rain season, but the roads are sometimes very damaged and the rains can catch you any time.(But with Abdallah no problem!
NL
20-35 years of age | Experience level: first safari
Very well organized your company with a heart for nature and animals
We did a 5 day safari tour with our tour guide Fred and it was amazing. Everything was well organized: the pickups, accommodation, food (delicious) and we get to learn all about the animals. The company responds very quickly in case of additional questions and goes above and beyond to make your stay comfortable. Thanks Fred and Suricata Safaris for making this an unforgettable trip!
US
20-35 years of age | Experience level: 2-5 safaris
Africa Beast Safaris were timely, positive, and we had an amazing experience working with them.
Simon was amazing with my million questions and always communicated well and made sure I felt comfortable with and knew what was going on. The value for the money was amazing, he was always there when he said he would be and helped us feel very comfortable. We booked a 3-Day Chobe tour as well as a few other activities in Victoria Falls per his recommendations and were blown away with how good everything turned out. Without Simon our trip would not have been as good. He gave us plenty of advice and tips for the area and even took some pictures of us at some of the activities when he dropped us off. Amazing customer service and highly recommend working with them.