IE
20-35 years of age | Experience level: first safari
Perfect from start to finish
From the moment we emailed our interest to Vanessa to the moment we landed back home, our entire experience was wonderful! Vanessa was quick and so helpful in organising everything for us and answering any questions we had. Once we landed in Kenya, she had every transfer/collection, hotel, guide etc organised to perfection, we had no issues and could just relax our entire trip, knowing we were being taken care of.
The Safari was incredible, once in a life time views, our guide taught us so much and was friendly and helpful.
Everywhere we stayed, we were greeted warmly, the places were all comfortable and spotlessly clean, the food was incredible.
We loved Kenya and everyone we met along the way, 10/10 recommend to anyone considering it.
FR
20-35 years of age | Experience level: first safari
DE
20-35 years of age | Experience level: 2-5 safaris
Super punctual and responsible.
He explained the weekly itinerary but was flexible on the safari when it came to organising times or taking us to see particular animals. He tried to avoid crowds of cars, which is very much appreciated as it is more enjoyable when you don't see other cars. He was flexible to give us time to admire the animals as much as we wanted. He was always more than punctual, arriving early for pick-up and respectful and tolerant of my slowness in the mornings. In the end it felt like being in the family with him.
20-35 years of age | Experience level: first safari
Trip of a life time, thanks to Ayubu & Serengeti Smile!
We had the most amazing experience, all thanks to Serengeti Smile! The service from start to finish was 5 star. Albert from sales was so patient & answered all of our questions. We changed our dates & times so many times before deciding which trip to do & Albert was great - he wanted us to have the best trip! Once we arrived we didn’t have to think about anything but looking for the animals. Ayubu (best driver & guide ever!) came & picked us up from our hotel & was the most friendly guy you could have hoped for. We chose a 4 day / 3 night Safari & it was amazing. The accommodation, the car, the food - everything was exactly as we had hoped & more. We saw the big 5 by day 2!!! Ayubu was an expert in finding the animals & giving us so many facts - thank you!
Overall, I can’t recommend Serengeti Smile enough !!
20-35 years of age | Experience level: first safari
Great Tour & Outstanding Driver
Hey guys, it was a great tour. Our driver Solomon was a great driver and told us a lot of the animals and the live of Africa, he was very good in his job.
Greats from UK
IT
35-50 years of age | Experience level: over 5 safaris
Super recommended!
We organised a family trip to Namibia with children, too. Thanks to Hanneke in the organisational phase, we could adapt the itinerary to our needs as much as possible. Always ready to satisfy our requests and timely in answering our questions. Maximum availability and efficiency. It offered us excellent facilities. A very capable and Italian-speaking guide (a rarity). He thought of everything, offering us support during the tour, too. Truly wonderful at every stage of the journey. We can't wait for her to plan another African experience...Botswana?! Super recommended!
AT
35-50 years of age | Experience level: first safari
Perfectly organized from the first email to the last day of our trip!
Hanneke is the best travel planner imaginable - excellent service at every step before and during our trip. highly recommended!
Perfect
My mom and I went on a 4 day safari and we had a wonderful time! Everything went perfectly and we can’t recommend it enough!
35-50 years of age | Experience level: 2-5 safaris
Very professional outfit
I chose Oakland from the other operators due to their professional approach towards the process of booking a safari, without too much hard sell. Communication was excellent before and during the trip, in terms of choosing the lodges/hotels and the pricing, and the driver who picked us up and was with us for whole 3 night/4 day experience was friendly and very knowledgable on all matters cultural and wildlife. I would highly recommend using Oakland
AE
20-35 years of age | Experience level: first safari
Unforgettable Safari Trip with an amazing guide!
Our recent safari trip, undertaken by a group of five, was a journey to remember. From start to finish, this adventure exceeded our expectations and introduced us to the wonders of Tanzania's remarkable national parks. We were fortunate to have an exceptional guide, Ali Hassan, and our journey allowed us to witness four of the "Big Five" animals while exploring some incredible destinations.
Our adventure began in Arusha, where we were warmly welcomed and prepared for an unforgettable journey. Our first destination was Tarangire National Park on the first day, and it left us in awe of the diverse wildlife and beautiful landscapes. Our comfortable lodge provided the perfect base to relax after a day of adventure.
On the second day, we found ourselves at the renowned Ngorongoro National Park, a UNESCO World Heritage site. The day was filled with thrilling wildlife encounters and stunning vistas, including a visit to the Ngorongoro Crater. Our guide's extensive knowledge and passion for conservation enhanced our experience as we witnessed lions, elephants, buffalos, and giraffes in their natural habitat.
Our final day was equally captivating as we explored a coffee plantation and reveled in the beauty of a magnificent waterfall. Learning about the local coffee production and tasting freshly brewed coffee was a treat for our senses. The visit to the waterfall provided a refreshing and picturesque end to our safari adventure.
Throughout our journey, our guide's dedication to making our safari special was truly commendable. The game drives were a highlight, offering unforgettable wildlife encounters during their most active times. The evenings spent by the campfire, filled with stories and stargazing, added a magical touch to our adventure.
Our group also had the privilege of engaging with the Maasai community and learning about their traditions, which was a humbling cultural experience. This safari offered the perfect blend of adventure and cultural immersion.
In summary, our safari was a remarkable journey that allowed our group of five to connect with Africa's wilderness. Outstanding guides, incredible wildlife, and comfortable lodgings at each destination made it an unforgettable experience. We highly recommend this safari to anyone looking for an adventure that renews your appreciation for nature and the diversity of Africa. It's a trip that will forever hold a special place in our hearts.
