50-65 years of age | Experience level: 2-5 safaris
Fantastic, superior customer service
We have just returned from a trip to Zanzibar and used "Smile with us Tours" for a 3 day 2 nights Safari in the Nyerere national reserve.
From our first contact with Jacob it was so easy to work out what we wanted to do, agree an itinerary and get it all booked up.
1st class communication from end to end.
We paid a deposit and then the balanced on the day of our trip.
Every single part of the trip went as planned, top class service all the way, initial collection at our hotel, transfer to the airport for the short 30 min flight from Zanzibar airport to the reserve on the mainland, collected by our guide for the trip Mr Marufu (Mr Famous.) We had a safari jeep to ourselves.
Mr Marufu was a fantastic guide, loads of information about the flora and fauna and of course all the animals.
We set off from the landing strip and as we had an early start to catch the flight we headed to a camp near by for breakfast, a very nice surprise and an extremley good breakfast.
After that we headed into the reserve for our first game drive - exciting times! animals everywhere, water buffalo, giraffe, zebra, impala, warthogs .... the list goes on and on
We chose to stay at the Selous Impala tented lodge, we were not disappointed with our choice, a fantastic lodge 5* service and facilities
Day 1 was a game drive till lunch time, rest in the afternoon at the lodge and an evening / dusk game drive then back to camp for dinner
Day 2 game drive all day, lunch out on the drive sat overlooking a lake watching the animals and life go by - an amazing experience
Day 3 walking drive in the bush and a river trip followed by a rest up at another lodge outside the reserve ahead of our flight back to Zanzibar.
We cannot thank Jacob and Smile with us tours for arranging a fantastic memorable trip!
CA
50-65 years of age | Experience level: first safari
Excellent service
We had a great 3-day safari. The staff and accommodations were very good.
20-35 years of age | Experience level: first safari
Exceeded our expectations and beyond!
Gitonga walked with us through out the whole journey since inquiring with him till after the trip when he checked on whether we got back home safely! We do not regret working with him on our family trip and will for sure reach out to him for future trips
20-35 years of age | Experience level: first safari
Good customer service and brilliant guide
Cotis looked after us at every step of the way, giving us very competitive prices, great customer service and a brilliant guide for our 3 day safari in the Masai Mara. I would 100% recommend them and hope to use them again for future trips.
50-65 years of age | Experience level: over 5 safaris
Efficient reliable and proactive in all respects. Assisted after hours with a late night booking.
Lucy was extremely helpful with a ticket change at the beginning of our booking. Also a last minute late night booking for a safari early the next day was arranged. Access to other tours was also made available. Highly recommend.
IT
20-35 years of age | Experience level: first safari
Incredible and unforgettable experience
Our guide James was perfect, kind, hospitable and full of anecdotes about the flora and fauna. He also guided us in the discovery of its culture, enriching us. Thank you very much for everything! We chose to do a week of safari only, from Amboseli to the Maasai Mara, a unique and unforgettable experience, we recommend it to everyone.
DE
20-35 years of age | Experience level: first safari
Always available and great orga
Timamoon Lodge was an amazing choice! THANKS for making our honeymoon trip that special.
SK
20-35 years of age | Experience level: first safari
3days budget safari
We have 3 days safari with first and last night in hotel.
Organisation was really good, we have all information with all the details about every single day, our guide John was always "hakuna matata" and really helpfull, thanks to him we saw and learnt so much. Food was really good (vegeterian no problem) When I will go back on safari again I will not have to search for any other company. i will go with Crater again.
65+ years of age | Experience level: first safari
Excellent safari
We were a group of 6 friends that had never been to Africa before.
When designing our safari we had very little idea of where to go. Sandy was extremely patient and very helpful when we were working out our trip. She always answered my many questions very quickly, no pressure just helpful advice.
Our driver/guide -James was brilliant- he really knew his stuff and was very accommodating of our needs. Thanks to James we saw all the animals and lots of animal behavior. We especially enjoyed watching the “kills” and the great migration of the wildebeest.
I have no hesitation in recommending Soul of Tanzania.
CH
20-35 years of age | Experience level: first safari
Very helpful and patient in organizing, great execution with kind and knowledgeable tour guides
We had an amazing experience with Spirit of Kenya. As we wanted to combine hiking Mt Kenya and doing Safari, Vanessa was very helpful at organizing the whole trip. We first did the hike to Peak Lenana (Sirimon up, Chogoria down) with a very good team around Wilson who were very kind and caring. We got picked up in Chogoria and directly went on a Safari at Lake Nakuru. The next days we continued the trip to Masai Mara and Amboseli. As we flew from Masai Mara to Amboseli we had 2 tour-guides. Michael and Erastas were both very kind and knowledgeable, always checkin in with us about our needs. Thank you very much!