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20-35 years of age | Experience level: first safari
3 day safari Tarangiri / Ngorongoro / Serengeti
Altezza team was very cool, well done.
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20-35 years of age | Experience level: first safari
Safari in Serengeti and Ngorongoro
I want to say thank you Alteza, our manager Vika and the best guide - Omari. Everything was organized at the best level possible.
We will be happy to return to another time of the year! Bes regards to Omari) Hakuna-matata!
35-50 years of age | Experience level: over 5 safaris
Great, very helpful
Great deals and Janine is very helpful. I loved the fact that they also included a list of what to pack to make sure you are ready for anything and have a great experience too. The lodge was amazing, good welcome by the staff. Overall I had an amazing time, staff takes care of you, whatever you want, they are super nice, just amazing. I'll definitely use Gems of Africa a lot.
20-35 years of age | Experience level: first safari
It was excellent with effective and efficient services
That day was unforgettable in my life due to how effective communication was, services were fully excellent, prices were fair indeed and lastly the tour was very lovable
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20-35 years of age | Experience level: first safari
Fantastic safari! Reliable company.
We were on a 4-day family safari with Altezza and visited Tarangire, Ngorongoro, Serengeti. This is not the first time we visited Africa. I have worked for a long time in a number of countries on the continent, and I know firsthand how difficult it is to organize anything at all here. The guys from Altezza did that just brilliantly! Obviously,they enjoy their work. We had a competent English-speaking support team (special thanks to Julia for providing antimalarial prophylaxis!). Their choice of lodges, safari guide, technical condition and the car - everything is at the highest level! Not a single slip in 4 days, fantastic for Africa! Safari guide Omay was very polite and professional! Also, with his help we found the Big Five and the Great Migration ... Thousands of antelopes and zebras crossing the Grumeti river is certainly a sight to behold! In general, both the vacation and the tour operator exceeded all expectations. I will definitely recommend Altezza to my friends. Should I ever visit Tanzania again, the question of choosing a tour operator is solved for me. Thanks for everything you did! Good luck and prosperity!
20-35 years of age | Experience level: first safari
Safari in Tanzania
Thanks to Altezza Travel for the excellent safari organization in Tanzania. Everything was done without delays, we had a very good guide and wonderful lodging in the parks. We were very worried, since it was our first trip to Africa, but eventually everything was amazing.
20-35 years of age | Experience level: 2-5 safaris
Not professionnal or serious enough
I booked two different safari tours with this company. I had to pay cash for the 2 tours and the tour operator applies a strange conversion rate (440$ -> 48400 KES). I did'nt complain at the time.
The first tour was a 3 days in Masai Mara tour - safari joining group : it went quite well, especially thanks to our guide James who really did his best to help us find the Big Five.
However, we didn't get water as planned on the website. When I asked the company, they put responsability on the guide.
The second tour was a One Day solo in Amboseli: the guide was supposed to pick me up at 5am at the hotel. He arrived at 5:40 because of a technical problem with the car. This car was so old that it was already amazing that it could still drive. The first guide drove at a gas station and I had to wait for another 15 minutes for a second driver to come and pick me up. A lunch box was supposed to be included so we could have lunch in the park but it was'nt. So we headed to the park and had nothing to eat before 5 pm, at a gas station, when we came back to Nairobi.
When I wrote to the tour operator to complain and ask for compensation, they didn't even bother to answer and at least apologize.
I know I booked cheap tours, but even when it's cheap you can expect the basic professionalism from a tour operator.
35-50 years of age | Experience level: 2-5 safaris
They are hospitable, caring, very kind and down to earth with customer services. Maraka to me is the
They are hospitable,good food and accommodation,your money will be at good use.
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35-50 years of age | Experience level: first safari
Great Lake Expedition- they truly care their clients!!
Amazing experience! The guides & porters were awesome and the staff back at the hotel were great too!
Highly recommend!!
35-50 years of age | Experience level: over 5 safaris
Fabulous
We had a lovely time with my family, it was my first time to see a lion. The tour guide was so lovely and very approachable. They had the knowledge of the place so we learnt quite a lot which was very good for my kids.