35-50 years of age | Experience level: 2-5 safaris
She knows the business whole heartedly with excellent customer service
Booked in Qorokwe camp for the weekend through Fine Bush Tours. Had the best experience since we booked during covid, with lot of movement restrictions. The agent made sure she shared all updates with us. The agent advised we travelled by road through the park to the lodge to experience nature at its fullest. The camp layout and rooms are magnificent, with an abundance of game at the waterhole in front of camp right through the day and night.
The food is the best again, that we have had at any Classis camp, thanks to the innovative, always new amazing recipes.
Game viewing with our great guide, Tsabo, was excellent.
The whole experience was value for money.
Fine bush tours arrange a private chopper for us when we left the Camp. The scenic experience was out of the world.
Thanks Fine Bush Tours, we are now like family, we cannot wait to make next booking through you.
35-50 years of age | Experience level: first safari
Wonderful family experience
I am a very picky individual but i can testify that I was not disappointed with our trip and experience with UFT. From the choices for accommodation, the itinerary, everything was on point, oh and had one of the best guides to see to this that me and my family had the best experience.
Am definitely looking forward to our next trip
US
50-65 years of age | Experience level: first safari
Tshukudu ROARS, Hamala closed, Seasons Resort NOT!!!
Our tour started off poorly when we were met by our tour guide to find out that we would not be travelling to the Humala Lodge. We understand “things” happen, but we were surprised, as was the tour guide, Thabo, that we were not informed by Touchdown Tours in advance. As luck would have it, thankfully they decided to move us to the Tshukudu lodge for 7 days. A simple email in advance from their customer service department certainly would have been appreciated. Not a good way to start a trip!
The Tshukudu lodge is beyond words. The accommodations, the people, the food, the “bush” bar, the game drives, simply put, how about 10 STARS!!!! Karmin and her staff made sure everything was perfect. Our game guide, Tyler, was INCREDIBLE. His knowledge of the animals, the bush and even the dung beetles was AWESOME. I could have listened to him forever!! The staff at the lodge were great, especially Dolly, Bongani and the young lady who made the BEST eggs on the morning buffet!!! We did 6 days of drives, early morning and evening. No 2 drives were alike. We were able to find the BIG 5 and then some. Again, Tyler made these drives SPECTACULAR!!! During our downtime, our tour guide, Thabo made sure our time was occupied with side trips. We were saddened to leave this lodge, especially with what lied ahead.
The Seasons Resort is NOT a resort, a major disappointment. It is a timeshare community with a couple of townhomes reserved for guests. The rooms lacked WIFI, phone to contact the front desk and no safe to lock up our valuables. The room we had was the furthest from the lodge as you could get. Add to that, the pathway was dimly lit, you walked on cobblestones and the walk to the street was at least a 20% incline (wet weather made this dangerous). We complained about this unacceptable situation and spoke with Touchdown Tours customer service. We were told they would look into this and we even asked to be moved to a hotel. Sadly, our complaint fell on deaf ears as NO ONE FOLLOWED UP ON THS!! The side tours that we went on were really nice. 2 of them were advertised as ½ day tours, but realistically, they were only 2 hours each (Walk with the Elephants and Monkey Sanctuary). Had we known about this, we could have flown home a day early rather than being sequestered at this “resort”. Luckily, our tour guide, Fabian, tried his best at making a bad situation better.
The people really made this tour!! Thabo and Fabian were AWESOME tour guides. The entire staff at Tshukudu made our time there EXTRAORDINARY. You MUST have Tyler as your game guide!!!! You MUST have Thabo as your tour guide!!!! Yep, we loved these 2 people!!!
So, would we book this tour again? Probably, but minus the time at the Seasons resort. I think Touchdown Tours should quit misleading people by calling this a resort, call it what it is, a townhome community! Our airport hotel bested this resort easily!!
HR
35-50 years of age | Experience level: first safari
Magical safari- A trip to remember
Our Masai Mara safari was more than we could imagine. Our tour guide Sami was “walking google” and the best possible tour guide that we could wish for. He got answer to every question we had. He has hawk eye and thanks to him we saw 4 animals of “Big five”. For all nature and photographer lovers this is a MUST have experience!!
Carla & Dom from Croatia!!!
AT
20-35 years of age | Experience level: first safari
cooperative operator, well planned and great experiences for little money!
Due to visa problems I had to postpone the tour a couple of times, it was no problem at all. Communication was easy and fast and very polite.
The tour was well organised, we had enough time, no rushing around. Everything timed perfectly.
Didn't expect so much content and experiences for this price.
The safari driver, John, was fun and communicative, he has a lot of experience in his job and you clearly see that he is still enthusiastic about his work and wants to provide amazing experience for every customer. He also knows where to park the Jeep so you can get good shots! (distance to the animals, direction of the sun/shadows etc.)
I enjoyed it a lot, it was an unforgettable journey!
DK
35-50 years of age | Experience level: first safari
Knowledgeable, professional and perfect with kids
Exellent: from the initial communication about the trip, the professionel setup of the intiniary, the knowledgeable guide Malisa and great cook William everything was amazing.
We did a private budget safari 2 adults and 3 kids age 5, 11 and 13 to Serengeti and Ngorongoro. Especially our guide Malisa was absolutely amazing with the kids, playing and practicing both English and Swahili with them. All the way encouraging them to be curious and ask question.
As a biologist myself I had tons of questions and Malisa had great answers.
Even when one our kids got sick in the middle of the night both Malisa and William were so professional and trustworthy, no doubt they had tried a bit of everything and knew how to handle the situation.
Very good communication all the way on WhatsApp with the director Daudi.
PH
35-50 years of age | Experience level: first safari
The tour operator is so easy to talk to and was really helpful with the flight issues I had encounte
My kids and I enjoyed our safari experience. The operator is very helpful and the guide who came with us was so skilled that we were able to see the animals we wanted to see
CL
35-50 years of age | Experience level: first safari
Puik ervaring!! Ernstige, georganiseerde en baie betroubare maatskappy.
It was a great trip, everything planned was fulfilled. Communication with his owner (Justus) was very fluid from the beginning, he was always attentive and willing to clarify my doubts, despite not speaking the same language.
Special mention for the guide (Keneth) a great person, he spoke very good Spanish and very professional.
The accommodations included were all very good as was the food.
Uganda is 'n pragtige land, met baie plekke wat die moeite werd is om te besoek, dis baie vriendelike en glimlaggende mense ...jy kan nie mis om die gorillas te besoek nie...wonderlik!!
US
35-50 years of age | Experience level: first safari
So Many Animals!
This was a very convenient trip! We were picked up at the house we were staying at and driven north to our destination at Sambiya River Lodge. We stopped on the way to visit a rhino sanctuary (which was really cool). The van was clean and comfortable and Nicolas was a good driver. We went on a day safari drive, a later afternoon safari drive, a boat ride to Murchisson Falls, and a trip to the top of the falls. We saw so many animals, we couldn’t believe it. Our accommodations at the lodge were perfect. Staff was great and went out of their way to make sure you were happy with your stay. Food was buffet style and everything we tried was tasty! A bonus- wild animals would hang around the property! During our trip, the amount we paid to book covered EVERYTHING (except alcohol) and Nicolas and Jonathan took care of everything and was always checking in to make sure we were well and happy. We very much enjoyed this trip and would definitely do it again. Tourism is still new in Uganda but everyone we encountered was hardworking and very nice.
IE
65+ years of age | Experience level: 2-5 safaris
Efficient,friendly,pulls out all the stops to make the trip unforgettable,and succeeded big time.
We went on the trip which included Mikumi, Udzulunga Reserves and the Masai Village. Everywhere we went we treated with friendly faces,excellent accommodation and great food.
Oh how we would love to do it all again.
Madame Mwajabu and our super driver Abeid we salute you for a top rate experience.
So well organised.