FR
65+ years of age | Experience level: over 5 safaris
Very disappointing
As always, we enjoyed being in Africa but this was certainly not my best memory.
I’ve done 7 safaris in Africa, including North and South Tanzania, Rwanda, Namibia and Botswana. And Zambia is my biggest disappointment. The walking safaris are much over-hyped in marketing publications and are better in Tanzania.
But if you are determined to go to Zambia, choose the lodges very carefully!
We spent 7 nights at Shenton Safaris Camps, 3 in Kaingo, (a special mention for Catherine, the talented, enthusiastic and thoughtful chef); and 4 in Mwamba Bush Camp, a very disenchanting experience. The day following our arrival, a famous wildlife photographer came with her guests, and “required” (as we were told by the camp manager) private brunches with her team. We were required to eat alone at our chalet. Despite our protests, we were excluded from the communal meal for the rest of our stay. We were treated as second class customers, at $2K+ per day!
We also prepaid for a remote sleepout, alone, a 15/20 minute drive from the camp. We were provided a radio transmitter to summon help for any nighttime emergency. When we attempted to use it, we discovered the battery was dead, confirmed by the guide the following morning; very disconcerting.
The owners were aware of our dissatisfaction during our visit. Later they had much to say via email but never visited the camp and never called to discuss any of our concerns. Back in France, in an exchange of emails, it became frustratingly clear that they were either very misinformed or very disingenuous (or both) about the facts surrounding our stay. They offered no apology for their actions…..but a bottle of wine. Ludicrous!
ES
35-50 years of age | Experience level: first safari
Recommended
Ines was always there and helped us from the beginning. The lodges they chose and the tour plan made for us for short period of time with maximum things to cover was really good.
There are some lodges like Camp kipwe, Grootberg Lodge, Mushara bush Camp and Okukuejo Lodge (All in Namibia) are highly recommended in our opinion. But it all depends upon the type of trip someone wants to do.
Indigo safaris is recommended as they have custom tour packages with good prices according to the need of the traveller and thank you so much Ines.
20-35 years of age | Experience level: 2-5 safaris
Super professional, reliable and Friendly service!
Probably the best 4 days of my life! Safari in Tanzania is something we have always wanted to do and we couldn't have picked a better company to do it with than Suricata Safaris.
Our Guide Freddy was so knowledgeable, friendly and professional! He taught us so much about the parks, it's animals and also the massai people.
Everything organised by Suricata was super efficient and everything went smoothly. We opted for the midrange package and the Accommodations provided were outstanding. All the staff were friendly and helpful and all the food prepared was delicious and plentiful.
I will definitely return to tanzania in the future and won't hesitate to choose Suricata again!
20-35 years of age | Experience level: first safari
The most amazing experience
We had the most amazing experience with Suricata. From the first email to Hilary everything was so clearly explained. The communication throughout was amazing. No hidden extras. We were picked up and dropped off everywhere as planned. Our driver Freddy was outstanding. His knowledge of the parks and the animals was fascinating. I learned so much and my love for the animals has grown even more! His driving was exceptional and his knowledge of the parks allowed us to see even more animals. We seen the most amazing things that I will never forget such as lions eating a zebra. The landscapes in the national parks are so beautiful. The food and accomodation on the mid range package was amazing. I would 10000% recommend Suricata. They are so professional and reliable and nothing is a problem. We are so glad we choose them for our honeymoon! If visiting Tanzania and doing a safari please choose Suricata, you will not regret it
IN
65+ years of age | Experience level: 2-5 safaris
Helpful and friendly
Travel agency is very Co operative and friendly.
From airport to airport drop they provided services.
Nairobi hotel stay in Best Western Meridian was very good. Local Travel and local guide were ok.
Travel in Land Cruiser to Masai Mara was very good. Stay in Simba lodge there was good, rooms were very good, vegetarian food there was good, but they don't provide drinking water in breakfast lunch and dinner and you have to buy drinking water, that's bad. In rooms also they provide half litre bottle per person per day, additional you have to buy. Hotel staff and driver were friendly and helpful.
US
50-65 years of age | Experience level: 2-5 safaris
A wonderful experience
We had Apollo for our driver and he was excellent at making sure we saw the best of everything at the Masai Mara. He also provided great information on the drive to and from Nairobi. I would highly recommend this company. We plan to use them again on future trips
BR
20-35 years of age | Experience level: first safari
Doing a Safari with Suricata was an amazing experience. They take care of everything so you can focu
Doing a Safari with Suricata was an amazing experience. They take care of everything so you can focus exclusively on the tour. Tha guide and tha cook man were so friendly and helpful. Me and my husband decided to do the camping and it was amazing. A great time to meet different people around the world and even see animals (elephant!!) on the camps. If you are not that adventure there are also lodge options with more structure. After doing a lot of research, because this is not a cheap trip, Suricata was the best cost-benefit agency.
AT
20-35 years of age | Experience level: first safari
He was an exzellent operator wih much nolledge about animals and has a good personality
We had a good planed toure with an evan better gide.
Also the food and the hotels are grate.
20-35 years of age | Experience level: 2-5 safaris
They did a really great job making an amazing tour for me.
Prisca was always very responsive every time I messaged him with a question before and during the trip. He was also able to adapt the trip really well when two others on my tour had to cancel at the last minute.
Christopher my driver and tour guide was an excellent driver and great at solving any problems around fitting activities in and working around what I wanted to prioritise.
The trip was also good value. The gorilla and chimpanzee permits are locked in prices so there’s not much they can do about that but everything else seemed very reasonable.
I thoroughly enjoyed the tour, but I would recommend more time at lake Bunyonyi. Also, the Chimpanzee trekking was a little disappointing as the chimps were up in the trees for the entire hour. Not much you can do about that though, and some other people said that the chimps had spent a lot more time on the ground when they were there. There might be other good (and cheaper) places to try chimp trekking. Just ask Prisca, he’s good at accommodating your needs!
All in all, I can recommend this tour and Christopher to anyone!
50-65 years of age | Experience level: first safari
Amazing Holiday Experience
Matthew was very efficient and our amazing two weeks away passed seamlessly. He was very good at communicating everything that was going on and his suggestions were all great. The whole trip was of a high standard with good locations and his knowledge of everything to assist us was so helpful. All the transfers and accommodation bookings were of no trouble to us making our holiday seem effortless on our part and very relaxing.