US
50-65 years of age | Experience level: over 5 safaris
Silas was absolutely AMAZING!
Our first tour with Silas and Free Africa Tours & Safaris Ltd was in March 2018.
And we were so very impressed with Silas that we came back with other groups in August 2018, March 2019, August 2019 and again in October 2019. And we are going back again in March 2020.
Silas is the consummate professional. My entire group appreciated his knowledge of all aspects of the safari and trip.
Silas's knowledge of the animals, where and when to find each one, and his integrity and trustworthiness is superior.
We had previously taken safaris with other organizations. And whereas those other organizations did a decent job, they were far too big of a company to give the intimate level of experience that Silas and Free Africa Tours & Safaris Ltd is able to provide.
I highly recommend Silas and Free Africa Tours & Safaris Ltd for everyone that is looking to experience the best that Africa has to offer.
Craig E. Hacche - (Co Founder - AnswerAfrica.org)
20-35 years of age | Experience level: first safari
Quality safari tour at a budget price.
The safari always provided everything you needed and planned everything out. Accomadation and meals were satisfactory. The safari tour itself was near perfect. All on a very cheap price.
US
50-65 years of age | Experience level: over 5 safaris
Excellent safari, and Ute Sonnenberg is a true professional
Our safari in Botswana and visit to Zimbabwe were outstanding experiences. What I want to write most about is how patiently and well Ute Sonnenberg guided us through our choices beforehand and how she was always there for us during the safari. This was our first time going with a custom safari, but I do have considerable knowledge of Africa, so I do have some perspective. Ute has DEEP knowledge of African safari planning and experience. She also was acutely attuned to us. She listened carefully to what we wanted and always followed our wishes, providing guidance and information and never pushing us in other directions. Everything she said in advance turned out to be completely correct. Ute answered every call and email promptly, and when the inevitable minor glitches occurred, she was quickly on the line to provide advice and help. We will go unhesitatingly with her when planning our next safari. As a word to others when planning your safaris, I would suggest doing what Ute helped us decide: go mostly to private reserves/concessions rather than national parks, splash out for at least one higher-end concession safari experience, and have a night or two's rest after arrival before going on safari. And don't always be on the hunt for the big five because that is just box-checking ... by all means choose one concession that has most of these wonderful iconic animals, but also vary your experience with water and desert camps. Lastly, but also firstly, thank you Ute! You will be hearing from us again!
NZ
20-35 years of age | Experience level: 2-5 safaris
We had a wonderful, interesting tour that gave us a great insight into this beautiful country
We thoroughly enjoyed our tour with Senait. We had a few requests of places we wanted to visit and they created a wonderful tour for us, it included a good range of interesting cultural experiences, we learnt about the fascinating history of Ethiopia as we as having time to adventure in nature. Senait was very professional in their organisation and communication with us. Our tour guide was very friendly and informative through out the trip, he really made us feel welcome in his country and explained a lot about the culture along the way. This trip exceeded our expectations and we wouldn't hesitate to recommend them for people wanting to explore Ethiopia.
US
35-50 years of age | Experience level: first safari
Amazing Experience.
So I did a safari with Happy Moments this past September and can honestly say it was one of the most rewarding experiences of my life. The guides were incredible. They were not only friendly and accommodating, they were so knowledgeable and experienced. It was everything I could wish for and more. I highly recommend these guys. I saw so many of the large animals and was able to get up close and personal with them. From he moment I booked until they dropped me off for my flight home (such a sad moment), I felt like I was in expert hands. Their communication is impeccable and I have even remained in communication with one of my guides to this day. They are just great people who went out of their way to make sure the experience was first class. I will probably do this again in the near future and I have already recommended them to my friends back home. I miss you guys! Thanks for everything Happy Moments.
GR
20-35 years of age | Experience level: first safari
Amazing safari experience
The safari experience(3day,2nights in Serengeti and Ngorongoro crater) we had was amazing. The communication with Paul was really good. He answered all my questions and he replied really quickly in all my messages. Our driver and guide(his name is Deo) and our chef(his name is Tuma) made their best for us to have the best safari experience. And we saw all the big 5 and many many other animals!
CA
Poor response from trip coordinator
The safari team and onsite crew were perfect and extremely friendly. All 3 Tanzania safari experiences were 5 star in service, sites, food etc.
In Zanzibar I had an issue with room. The staff were unresponsive. But to make matters worse the trip coordinator did not respond to three of my emails. I would recommend Asilia but probably use a different coordinator in case of emergencies or issues during trip. Feel free to contact me with detail.
SG
20-35 years of age | Experience level: 2-5 safaris
She planned everything keeping us in mind and ensuring everything was smooth and pleasurable.
Tanja was very easy to communicate to. She did not hard sell or pressure us to engage her services, which I appreciated much as I was planning this trip admist a very busy time at work. She worked within our budget and ensured that we got to do the activities we had in mind. Thank you Tanja for planning a memorable trip!
20-35 years of age | Experience level: 2-5 safaris
Our honey moon experience was awesome from booking to our return.
Our expectations we highly met with constant communication. We enjoyed our tour especially the Wasini experience in mombasa. We highly recommend Phellisa Tours & Travel to any local and international travel. We rate Phellisa Tours & Travel excellent.
35-50 years of age | Experience level: over 5 safaris
Very well organised trip with all requested details spot on. I was very keen on interconnected rooms
I am a repeat customer due to great organisation by the company to trips in Malindi, Mombasa & Voi.
The organisation has been quite detailed and i have experienced value for money for the services offered.
I would recommend Phellisa tours and travel to somebody seeking world class experience