50-65 years of age | Experience level: first safari
Surpassed all of our expectations and more
Communications were clear, timely and courteous at all times.
Service was impeccable, and surpassed all of our expectations
The Tour was incredible, with adequate breaks. We were lucky enough to see the Big Five with the help of our eagle eyed driver.
Arrangements for our stays in the three parks were seamless, had amazing food, loved the staff and stays.
Plan to revisit in Kenya/Tanzania, and will be seeking out George and Right Choice Tours & Safaris for sure.
50-65 years of age | Experience level: first safari
Kilimanjaro trek. Fantastic, friendly and professional all the way! Recommended.
Kilimanjaro charity challenge:
TTC treated our group with professionalism and understanding. Assessing the situation daily and adapting to changes swiftly, all the while moving us towards our goal of reaching the summit.
The support we received from the guides and porters was exemplary, nothing was too much trouble and genuine friendships were formed during our 8 days on the mountain. Thoroughly well organised, I would recommend Tanzania Travel Company to anyone planning their own Tanzanian adventure!
DK
20-35 years of age | Experience level: 2-5 safaris
Worst Tour Operator Ever
NEVER PICK THIS TOUR OPERATOR.
We had ordered 11 days round-trip to Uganda. We met with the owner Richard who brought an itinerary and a contract stating that everything we payed for in the trip was based on the itinerary. However, during the trip, half of the nights the accommodation was changed last minute. The worst thing was that the accommodation change was often for the worse, and some nights we stayed in so filthy and bad accommodation we rather wanted to leave and pay for accommodation elsewhere by ourselves. In the trip we had also booked Chimpanzee trekking in Kibale as the big highlight. We arrived in a town near Kibale at around 3 pm the day before the trekking, where the tour operator (Richard) calls us to let us know that we are not able to make the Kibale chimpanzee trekking because he failed to get the permits, THE DAY BEFORE WE HAD TO GO. Additionally, the itinerary stated that lunch and drinking water would be included all days which we rarely got.
Besides these problems, there were a lot of other issues about Richard miscommunication with the driver/guide and confusing us and our guide several times. Richard does not care about his customers, he just wants their money and will thereafter ensure that you have a completely disorganized trip. We managed to get the money back from the chimpanzee trekking permits, but honestly, with all the change in accommodation and all the last minute changes he put us through, he should have compensated us a lot more money for a failed trip in many regards.
If I could, I would NEVER book this tour again and would AT ANY TIME pick another tour operator. Its one of the most stressful trips and dysfunctional tours I have ever been on even though we payed to have all inclusive in order to relax and not mind anything. Even though I go on vacation 4 times a year and have been pretty much everywhere in the world, I have never tried anything like this.
Luckily, the driver and guide Paddy was an extremely polite and nice young man. We had a very nice time with him, and we felt bad for him that he had to endure the constant miscommunication and our anger about the trip due to Richards incompetence.
LASTLY, there we some parts of the itinerary which was completely wrong and falsely stated. One of the days it was stated that you get to the park, go inside (which cost 40 dollars per day per person) and go for safari. This was not the case, and Richard would not pay to let us stay inside the park and go for safari even though he acknowledged that it was wrongly stated on the itinerary, so we ended up paying ourselves.
Lastly but not least, it got so bad at one time we went to the police in order to charge Richard and make him pay some of our money back for the failed experiences. We found out it was a very long process and did not want to spend vacation time on it, but I would wish now that we would have filed a complaint and charged him so he would hopefully learn that you cannot take tourists money and then piss on them afterwards.
I HOPE THAT NO ONE PICKS THIS COMPANY IF YOU WANT TO HAVE A GOOD NICE TIME AND RELAXING SAFARI.
Otherwise, Uganda is a lovely country and the nature and the parks a breathtaking.
FI
50-65 years of age | Experience level: first safari
Fabulous holiday in South Africa
Thank you very much, Karina, for organizing ours once in the lifetime experience in South Africa. We were in Umlani Bushcamp and Elephant Plain Game lodges. Both lodges are fantastic and we really loved all the game drives. Also, our 10 and 13 years old children loved to be there and they really enjoyed to see all the animals and play in the swimming pools.
We are really happy with Karina's support to organize our trip. Karina's response time was always really fast and Karina managed to find new lodges for us even our flight schedule changed a couple of times. Karina also organized all transportations between airports and lodges.
20-35 years of age | Experience level: 2-5 safaris
Amazing service
The customer service exceeded all our expectations. The tour operator (Liberty) not only greeted us at the airport and dropped us at the safari camp, but also made sure that we were well cared for while we were there. He took care to explain what was and wasn't included and gave us amazing tips. The tour operator even drove us around the Victoria Falls town and gave us a little impromptu tour. I would definitely trust and recommend Cocoon Safaris.
The safari itself was operated by another company, but it was great. We had morning and evening safaris. They provided coffee and snacks in the early morning before we left, and made sure the truck had thick blankets for the cold mornings and cool evenings. They showed us amazing sights and were able to spot things miles away.
US
50-65 years of age | Experience level: first safari
We had a great 4 days safari trip with Right Choice team!
Shootout to Millicent and Wycliffe and Right Choice Safari Team! We just finished an amazing, unforgettable 4 days trip in Masai Mara (2 nights); Lake Nakuru (1 night); Lake Naivasha(1hour boat ride on the 4th day). Millicent was excellent in her timely communication with clear answers. Her service was professional. Our driver Wycliffe was a very safe driver, and he was a very knowledgeable guy. We have seen a variety of animals thanks to him. Also he was very patient, he made sure we were satisfied at each stop. And the Mara Sopa Lodge, Lake Nakuru Lodge that we stayed in were too notch. The hotel staff were very friendly. Overall it was a hassel free, memorable experience. We highly recommend this tour group if you are planning to travel to East Africa.
CA
35-50 years of age | Experience level: first safari
Excellent 6 day 5 night Customized Safari
African Travel Tour listened to our requests and developed a 6 day 5 night Safari that was tailored to our expectations and requirements (father 72 yrs old and myself 41 yrs old). Our driver/guide, Dominick, was professional and adept at his job
throughout our trip while maintaining a pleasant/easy going manner. I would recommend African Travel Tour to my friends and family without a doubt. Asante Sana to the team at African Travel Tour!
IL
35-50 years of age | Experience level: first safari
Unforgettable experience, well arranged, sometimes exceeded our expectations.
We have traveled as a group of 12 people for 17 days including Tanzania and Zanzibar. The planning stage was long and we had a good communication with Mr. Donatus by emails. Excluding some minor incidents, the whole trip was great and came along with our expectations and sometimes even exceeded them. The suggested travel plan and the suggested lodges were good. We decided to make a few upgrades for the original plan which apparently was a good idea. The biggest advantage of these guys is their flexibility and their willingness to help you to customize the trip according to your needs and requests (this is something which other companies do not like to do). Special thanks to our drivers and guides for their patience and the great job they did to show us the nature and the culture of Tanzania.
Some tips:
1. At the planning stage check exactly all the details, what is included and what is not up to lowest resolution (a lunch on a specific date, airport transfer times etc.) in order to avoid any misunderstandings and any inconvenience.
2. In Zanzibar choose a hotel with a pool, that will be a great advantage.
3. Be prepared that some drives will take longer than expected due to the weather and the road conditions.
4. Enjoy
CH
20-35 years of age | Experience level: 2-5 safaris
wonderful experience
We enjoyed Uganda and the Gorilla trekking very much. The communication prior to the Trip was very professional. Terrain Safaris was very flexible with our accomodation preferences and organized everything according to our wishes. Paul was a great guide and a very safe Driver. We felt very welcome and save throughout the whole journey. Bunyonyi Island is a great place to relax and the Gorilla trekking is an unforgettable experience.
US
35-50 years of age | Experience level: first safari
Beautiful experience, amazing team!
We went on a family private safari for 6 days with Wakanda and everything went really well. Bartho took care of us from the beginning to the end of our trip. We saw a lot of animals with our guide Lucas and he was so interesting in explaining the wildlife. Our cook Meshack was amazing too.
We really got a fair deal compared to the service we we’re offered. Wine, beers, 2 nights sleeping in a lodge (as our safari was camping) were some of the many extras we didn’t expect. Thank you BARTHO & WAKANDA TEAM!
