IT
35-50 years of age | Experience level: first safari
TOP TOP TOP
Amazing 5 days safari. I really suggest Suricata Safaris. Special thanks to our guide Jimmy, a true expert of animals and Tanzania culture!
NL
65+ years of age | Experience level: over 5 safaris
Disappointing experience
We booked a 2 day safari tour and stayed at Ivory Tree Lodge. The rooms, food and open game drives provided by the lodge were excellent. The transfers from Johannesburg provided by MoAfrika Tours did not meet our expectations. Although we advised we would be travelling with 4 suitcases, no provisions had been made on the outbound transfer so the suitcases needed to be stacked in the aisle. The outbound transfer was a disgrace. Just before checking out of the lodge we received an email, offering us a choice between being picked up at the arranged time 11:30 AM) and spending time in Pilanesberg on a closed game drive. Or spending time in the lodge and being picked up at 2:00 PM. We chose the first option but ended up spending 3 hours in the reception area for our transfer. The people at MoAfrika Tours kept telling us they did not know why the driver did not pick us up but he would be there within 10 minutes. He arrived a little before 2 PM and was met by a group of angry people (7 in total) who had been waiting since 11 AM. And 2 people who had chosen the second option, to be picked up at 2. The driver told us that the people of MoAfrica were well aware that he would not be able to pick us up before 2PM as he was in the park woth another group of people. So obviously it had been the intention of MoAfrika from the start to pick us up at 2. They just were not honest about the situation and kept us waiting for 3 hours without food as they had us believe the drivers would be there any minute. To make things worse, the driver was supposed to wait until 3 PM to pick up 3 more people. After we refused to wait any longer (5 of us had flights to catch), he decided to leave the other 3 behind and drove us to the airport. The driver was not to blame for this mess up, solely the people at MoAfrika office.
After returning home, we sent a complaint to MoAfrika, but we have not received a reply or apologies.
I would not recommend using MoAfrika Tours, just book the lodge yourself, nearly every lodge and hotel offers transfers. No need to book through MoAfrika or any other operator.
IT
20-35 years of age | Experience level: first safari
A wonderful safari experience
We did our 5 days Safari at the end of March and we had a great time. We have seen a lot of animals, our guide Jimmy has been really helpful and he told us a lot of curioisity about animals and Tanzania culture.
Our chef Pius cooked every day delicious local and healthy food.
All the campsites has an amazing view, sunset and sunrise were great.
Thank you for the great experience!
NL
20-35 years of age | Experience level: first safari
Highly recommend and lovely experience, especially the hotel we stay was amazing! Our guide James
Our guide is happy, helpful and nice. The trip is full of fun. Really enjoy.
NL
20-35 years of age | Experience level: first safari
Excellent guide James
James was our guide for our 3 days Maasai Mara trip, very friendly, punctual and experienced. We see everything we supposed to see thanks to him:)
NL
20-35 years of age | Experience level: first safari
Very nice arrangement from James and good experience
It’s a good price for good quality of service. The tour guide James arranged everything really well and explain everything really clear to us. Amazing safari experience and quality stay.
NL
20-35 years of age | Experience level: first safari
James is top.
James is our guide, he is very flexible and arrange everything best accommodate our interest.
AE
50-65 years of age | Experience level: 2-5 safaris
Knowledgeable, flexible and deeply responsive to client needs
Any travel company can arrange tours and find suitable lodgings. The true capabilities and resourcefulness shows up when there is an unexpected crisis and how the agent responds. We had a family birthday and we were traveling to Nairobi from different locations. My son missed his connection due to weather. Chalo Africa pulled out all the stops, arranged alternate flights, coordinated a meet and greet at Nairobi airport, whisked him through long lines and made it in time to catch the last flight to Masai Mara and he showed up just as the rest of the family was sitting down to the birthday dinner. Well done and thanks to Chalo Africa for giving us a memorable experience.
65+ years of age | Experience level: 2-5 safaris
SAFARI FULL OF MEMORIES FOR LIFETIME
Too much to mention good about Safari Ventures.They are the best and full of knowledge.
All the travel we have done so far Safari Ventures looked after us and made sure our trip
was perfect.The Guides were professional and took care of us in every respect.
Robin at Safari Ventures , Thank you very much for all the detail work you did for us.
Our Safari and tour in Cape Town was awesome.
65+ years of age | Experience level: over 5 safaris
FANTASTIC
Everything was done for us and it all went smoothly. The only way to travel and we appreciated it greatly. We loved Namibia and the people that we came across. It was a wonderful trip and well worth the money spent. Organising for the next trip to get back there asap.