IT
20-35 years of age | Experience level: 2-5 safaris
Great people & a lovely adventure!
My husband and I travelled last-minute (literally 3 days before departure) and communication with the Shemeji office was very fast and organized, even if not super accommodating. Once in Tanzania, we had a great experience with the local Operations Manager, Fidelis, who proved to be very helpful and ready to sort out quickly and happily all of our requests.
Who made our safari an excellent one, though, was our guide and driver — Edward. We think Edward’s best quality is to be excellent at reading your needs and immediately adapting and satisfying them. Whatever you need or feel like, make sure to tell him, and he’ll make it happen — want to see a certain animal? He’ll make sure to get you there. Need a slower day but still taking advantage of your safari? Hakuna matata, he’ll give you his best suggestions and you’ll tailor your day. This on top of being very knowledgeable about flora, fauna, and local culture, and having great driving skills (which you’ll need considering how much time you’ll spend in the jeep).
We chose the “comfort” version of our package, and accommodations were very nice, would have been perfect if we had had hot water in all 3 of the lodges (we did in 2). That being said, staff was WONDERFUL, and always made sure to give you an amazing stay — special shout-out to the Africa Safari Ikoma staff, especially Daniel, who ensured we had the time of our lives and unforgettable memories in Serengeti.
Therefore, overall quality-price ratio of our 6-day experience was very good. Animals and views were amazing, but the people are who made the difference!
HK
50-65 years of age | Experience level: 2-5 safaris
Enjoy!
Service provided by Africa Uncovered Safaris could be described as customer orientated. The response from Archie to our requests were quick. The routine itinerary had been adjusted so as to meet our expectations. The lodges and hotels he arranged were comfortable and clean. Cosmas, our guide, was reliable. We enjoyed every things of the tour and was no doubt to ask AUS to plan for our future trip.
CA
20-35 years of age | Experience level: 2-5 safaris
Exceptional skill and service
Allen did a fantastic job crafting the safari of our dreamscape for our honeymoon and was very patient with us when exploring various itineraries and costing them out.
Sudi was an outstanding guide who gave us a truly first class experience. He has an exceptional talent for reading animal behaviour and placing you in the right spot to witness it. And his knowledge of the plains seemed limitless. I cannot recommend him enough.
PT
35-50 years of age | Experience level: first safari
Good but needs some improvements
We did with Kiliholidays a 6 days ascent to Kilimanjaro and a 4 days Safari. In total we were 3 people.
The ascent of Kilimanjaro to Kiliholidays actually sub-contracts to another company that does just that. Despite the friendliness of the main guides, we felt that they lacked a bit of sensitivity to communicate the difficulties of the climb, why we had to do certain things like drink plenty of water or go slowly. They need much more organization and professionalism.
On the third day one of us started having vomiting, headaches and the oxygen level was low and we ended up giving up on the climb.
Even though we only did 3 days instead of 6, we tipped 300 dollars and at that moment the friendliness of the guides ended, being offended. We know that their work is not easy, especially for those who carry the material, but we already paid enough for the climb and so the 300 dollar tip would be more than enough for even more having worked half the days.
This tipping situation shouldn't even exist, it seems like an obligation that later causes people to falsely like it.
After Kilimanjaro we asked Mack to book us a few more days in a hotel and everything went well, Mack was even kind enough to offer us a guided tour of the Mt Meru Waterfall which was very good.
On Safari we visited Tarangire, Serengeti, Ngorongoro and Ngorongoro Crater park, our guide God's Son was excellent, spoke very good English, had a lot of experience and knowledge of the animals and the whole region. He knew perfectly where the animals could be, he was super calm and sensitive enough to understand what tourists want.
The jeep, despite being old, not having the most modern comforts or panoramic windows, did not break down or have any problems, which turns out to be the most important thing. Anyway, if in the future they manage to have better cars, they will be able to provide a better experience.
Before booking the trip with this agency I exchanged several emails with Mack and he always gave quick answers, compared to others I only noticed that he could make suggestions based on our briefing. The payment method, fees, tips and documentation should have been clearer and simpler even though everything went well.
20-35 years of age | Experience level: first safari
Great Safari with one of the best guides in Tanzania.
We had a wonderful time in Tanzania and even saw the Big Five as well as the migration on our Safari. We spent the whole time with our Guide Ozzie who led us to all the important spots on the right time and did everything so that we could enjoy our journey. We felt very safe and welcomed all the way up to the North of Serengeti. Special thanks to Ozzie for his excellent guidance.
CN
35-50 years of age | Experience level: first safari
Number 1 safari
Indeed，they are number 1 after our safari. Their communication skill is excellent，service supergood，driver nice， hotel best，plan good！They care about us and we happy go another safari with them.
CN
35-50 years of age | Experience level: first safari
Reliable safari company
They are very reliable and professional. They know what we expected and the safari was much exceeding our expectations. Our driver guide was Solomon, he is very professional and we saw all Big five because.of him. thanks to all of you
ES
50-65 years of age | Experience level: over 5 safaris
wonderful trip in Tanzania with Gundua
I used safaribookings.com to find a local agency to organize our trip. Several agencies answered and I chose Gundua because the quality/proce level was good and they were very professional answering my questions, quick and with details showing they know their business. It has been the right choice: everything went perfect, excellent service. very nice and efficient driver, staying at very good camps for a fair price (I would not say cheap because Tanzania is not cheap but for the same price than other companies Gundua was offering a higher level of camps and hotels. Do not hesitate to travel with them. Our route was: Manyara-lake Easy, Ngonrongoro- Central Serengeti-North Serengeti to spot the migration-Lake Natron- Mto Wa Mbu - Tarangire - Chagga area close to Kilimanjaro
I would only say Manyara is not top, but not bad if it is your first park and Chagga area is not woth the 6 hours drive (3+3) from Arusha. All the other places were incredible and hot spots you cannot miss, especially if you want to see more than just animals: tribes (and not only Masai), local culture and live.... Morever Gundua organized wonderful experiences: nice treks to waterfalls, eating with local people, visiting plantations...
ES
35-50 years of age | Experience level: first safari
35-50 years of age | Experience level: 2-5 safaris
Beautiful green lush country with friendly people
After spending some time in Kenya (dry and rough in most places), it was refreshing to travel through Uganda for a few days. The landscape was breathtaking, so many green hills - not to mention the incredible Bwindi Forest where we had the opportunity to see Silver Back Gorillas in the wild! The roads were much better than in Kenya, and the people were friendly - especially towards women who seem to be well respected in the Ugandan society. The amount of wild life can't compete with Kenya's huge & abundant national parks though. Overall I had a lovely time in Uganda and I'd be happy to return!