AE
50-65 years of age | Experience level: 2-5 safaris
A worst travel experience ever !!!
We were a group of 14 people (5 families) from Dubai who planned to visit Kenya from August 12 to 17 ,2019 ,through' Lians travel Africa ' . This tour operator was selected because she showed the lowest quote and best itinerary. We started communicating with Ms.Lilian, operation manager concerning parks, places, accommodations,vehicle.....about 6 months before the safari started and made an agreed contract for touring in Kenyya for 5 nights and 6 days for 14 people. We were made to pay 25% the initial booking amount as advance. As soon as we landed Kenya we paid the rest of the amount leaving a small balance to be paid at the end of the trip.We could sense some trouble in the beginning itself. We got the message fromMs.Lilian,4 days before our date of travel,saying our hotel bookings are cancelled. But later on she confirmed that every thing is done as per the agreed contract. During the first 3 days of our trip, our valuable safari time was wasted due to the issues between the drivers and agency, on 3rd day they changed the vehicles and drivers. But it took a very bad shape when we reached Masaai mara on 4th day. We were made to pay accommodation charges. What was more shocking was on 5th day we were left stranded without food and accommodation. Finally we had to find out a camp on our own, had to pay the park fees.etc.... we would not recommend to use Lian Travel agency services as they focus more on trying to cheat and get the most money from clients than increasing customer satisfaction/experience.
US
35-50 years of age | Experience level: over 5 safaris
Fantastic and Well executed Safari with high end services
Right from the special African meet and greet at the airport,the safari was excellent, executed and well organized by Evans Ouma. He was quite articulate in the manner in which everything was put in place and the flow was just awesome. On our last day we were served with a surprise dinner at Carnivore which was just at the climax.
US
20-35 years of age | Experience level: first safari
Fantastic 12 day safari in Uganda & Rwanda!!
My sister and I booked a 12 day safari trip with Achieve, covering both Uganda and Rwanda. We could not have asked for a better experience. Jolie was incredibly responsive in helping us plan our trip and accommodating our needs. She always responded promptly and thoroughly. Our guide for the entire trip was Abdu, who was just amazing--so knowledgable, friendly, helpful, and easy to get along with. I would highly recommend this company for anyone planning a safari!
35-50 years of age | Experience level: first safari
A remote and glorious challenge for the mind, body and soul.
Despite the ride being in such a remote location, I felt fantastically well cared for by the brilliant team. Andrew Gillies was the perfect guide; there was no doubt that we were in good hands. The ride itself- Woldwedans-Wild Horses - was challenging in its wildness and (for me) climate, but I was perfectly supported and ultimately rode my dream horse across lemon plains and sculpted red dunes. I adored falling asleep while jackals howled under starlit skies and watching the sunrise, sitting with a hot coffee by the fire. I long to return.
ES
35-50 years of age | Experience level: first safari
scammed by kenya walking
Hello my name is Javier from Spain, my safari was 13 days for Kenya hired in Kenya walking survivors. Mr. Otieno Lysaniash I don't know anything about him but he has canceled the safari, after reading the comments I can not say more that I have been scammed, my steps have been denounced in the police in Spain to be able to claim the credit card in my case mastercard I have contacted the Kenyan embassy in Spain. Any help from others affected will be helpful.
superb superb superb
Superb Superb Superb
After being bitten and cheated by Kenya Walking Survivors Safari (Othiyano), our dream trip to Kenya was almost finished and doomed even before it started. Then came the saviour.. Steve from Land Rail Safari provided us the solution package, assured us and made us rethink our Kenya dream trip.
As promised we were picked up on 11th from Nairobi airport in the afternoon, we were taken to the office and given a full description of the 6Night 7 Day Masai Mara, Lake Nakuru, Lake Naivasha, & Ambosseli Package. That was when the first dollars were paid. After that every step was great.
Masai Mara trip was beyond our imagination. All other places were great.
Given the package was a budget package, the accommodation, food and travel arrangements were good and very manageable.
There are 2 people that I would like to name and fame, Steve the tour Manager and Mosa(Mosses) the tour guide and Driver both were very good and met all expectations, They both were very keen to understand our expectations and deliver them,
over all... superb superb superb
Will look forward to go with them again
IT
35-50 years of age | Experience level: 2-5 safaris
Professional, ready, able, flexible
They have been highly professional, ready, able and flexible to give answers and to make offers and proposals (the best into three).
The organization of the tour has been perfect (private guided safari, transfers and sea extension).
They allowed a last minute change for the programme of the last day's safari: very, very appreciated.
Highly reccomended.
QA
35-50 years of age | Experience level: first safari
Looking forward to great experience on December
Looking forward to great experience on December holiday
50-65 years of age | Experience level: first safari
An extraordinary adventure in a beautiful country with wonderful wildlife and fantastic people
The safari was absolutely brilliant and Gibson was a fantastic guide and superb host. Temptation is a brilliant cook/chef and Kantake was really helpful. Everyone was so friendly and there is nothing even slightly bad we can say about our experience apart from air botswana not being very accurate with their flight times so we got there quite late but that was part of the experience. The organisation from Kingfisher Safari's end was first class. Hope you can pick up from this that we were really happy and would definitely do it again.
NL
20-35 years of age | Experience level: 2-5 safaris
Amazing experience
We’ve been on a 4day safari to Lake Nakuru and Masai Mara. It was beyond expectation! We’ve seen everything we want and even more. The contact with the organization went really well. Zippy was super quick in her reply and she was also very helpful. Our guide Symon showed us everything what we want and explained a lot about the nature. Our chef Daniel made us nice food (especially the soups). This altogether made it an incredible experience - thanks a lot! Highly recommended!