MY
Great service and arrangement
They have provided us with good arrangement for everything. A trustable agent!
NL
50-65 years of age | Experience level: 2-5 safaris
Well done
We did a tailor made trip in Uganda. All requests were done, and we had a great trip. Good lodges and best value for money.
ES
50-65 years of age | Experience level: first safari
Good service
We were 2 days and it was a little bit stressful because long distances from kampala . Very well arranged and good service
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65+ years of age | Experience level: 2-5 safaris
Exceptional professional, helpful and knowledgeable. Flexible and always going the extra mile
Both the office staff and the staff in the field were extremely helpful.
The Crater Explorer team is reliable, always puts safety 1st and always going the extra mile.
We booked both the 6 day safari and Machame trekking with them and everything went flawless, as a clockwork.
We definitely will organise our next trip to Tanzania through them again!!
IL
20-35 years of age | Experience level: first safari
Amazing
We’ve had a great 6 day safari, the company and our tour guide was super professional. Would definitely recommend Jeff the driver and David. They made our trip incredible
SA
35-50 years of age | Experience level: 2-5 safaris
Amazing non forgettable family Safari experience
The safari Guide Assad Ali was a well experienced on the best routes not only in city but also inside each national park we have been to. Very knowledgeable about different kinds of animals and birds. Detailed explanation was provided to us about each and all birds and animals. Which by it self made our experience very rich with amount of information we were able to know while enjoy seeing the animals and birds. Operator representative Mohamed Haroun was also supportive and making sure whatever you are looking for starting from the selection of operator until our goodbye at final destination has happened . I would recommend the lexury safary especially if looking for a private tour with family. Luxury hotels in different destination were also selected to us including our preference of rooms and special food requests.
20-35 years of age | Experience level: first safari
Jackson overdelivered on all promises and exceeded expectations, he is kind hardworking and a friend
We booked a journey for a four day trip to Uganda with two days of gorilla trekking traveling from Colorado in the United States. Itinerary planning was a breeze with Edison - we received super fast email responses to every question, he made great accommodations recommendations for us, and everything was super straightforward! From the moment we landed in Kigali, we easily connected with our Bamboo guide, Jackson. He was a wonderful guide for our four days in Uganda. Not only did he navigate the bumpy Uganda forest roads like a pro, but was really helpful on our gorilla treks with securing great family assignments for what we were interested in and hike lengths each day. We spent many hours each day in the car with Jackson and it felt like we were traveling with a friend! We really enjoyed having conversation with him and learning about Uganda from a local, his English was spectacular. He was able to answer all of our questions about Uganda life/ culture and history. He went above and beyond any expectations we had on a service level. We would absolutely recommend Bamboo Ecotours and Jackson for traveling to Uganda to all of our friends, family, and anyone that’s asks! We also highly encourage everyone to see this beautiful country!
SA
35-50 years of age | Experience level: over 5 safaris
Excellent service
Excellent service provider, expert driver / guide and well organised. Immediate response for any queries and totally satisfied service provider. Mr. Dennis, he’s an expertise in wildlife safaris.
CO
35-50 years of age | Experience level: 2-5 safaris
Great safari with Rauben
We had a great experience. The itinerary was fulfilled without any inconvenient. Luckily we were able to see he animals we wanted, and the lodges had good services. Our guide Rauben was really nice and always tried to find the way to make our experience better. We were confident since the day we booked months ago since we always had fast and fluent communications with the safari responsible.
The maintenance of the car can be improved, for example, the AC was not working.
35-50 years of age | Experience level: first safari
PERFECT AND SEAMLESS TANZANIA SAFARI
We found Gilmag Safaris online while looking for that 'perfect' safari itinerary to Tanzania, and we were not disappointed. We have had the pleasure of embarking on a remarkable journey organized by Mary! From start to finish, every aspect of my experience was meticulously planned, ensuring an unforgettable adventure that exceeded all my expectations. From the moment I contacted Mary, her commitment to customer satisfaction was evident. The booking process was seamless and efficient, with her guiding me through various itinerary options and providing valuable insights into each destination. Her attention to detail and willingness to customize the tour to suit my preferences truly set Gilmag Safaris apart. Accommodations provided by the tour operator were nothing short of exceptional. We stayed in wonderful accommodations that all had that bit of a wow factor and in amazing settings.
We really enjoyed our 8 day tour with guide Gilbert, which extended to Northern Serengeti, where we witnessed millions of wildebeest crossing the Mara River from Serengeti National Park to Mara Game Reserve. This was a real highlight of our trip. If you're seeking an unforgettable journey filled with remarkable experiences, cultural immersion, and seamless organization, I highly recommend choosing Gilmag Safaris.