20-35 years of age | Experience level: first safari
Honestly an amazing incredible experience with 5star hospitality. Would highly recommend them.
Exceeded my expectations honestly..
Would love to do a few more trips with them
35-50 years of age | Experience level: 2-5 safaris
Amazing experience
We had booked into Ngwenya lodge and did a number of game drives with Bush Xplorers, what an awesome experience this was. It was by far one of my favourite holidays. We had amazing sightings and the guide was extremely knowledgeable about the animals and plant life that we came across. I would definately recommend Bush Xplorers to others and will definitely use their services in the future.
US
35-50 years of age | Experience level: first safari
Unfortunate Experience
Galloping Safaris took our money for a trip they did not deliver. Our hotels were not booked or paid for in advance, as promised. We chose activities that they did not take us on and did not respond to our questions and requests to have our trip as planned. Walter was avoidant of our texts and phone calls, but offered to meet us in person to make it right and explain himself on our last day in Tanzania. We drove for hours to meet up with him and he never showed. Walter has offered to provide my group a refund of some funds, which we accepted, but he has not followed through with that promise. I strongly urge you to pick a different company for your safari.
US
35-50 years of age | Experience level: first safari
Broken Promises
I booked a safari though Kenya and Tanzania with Galloping Safaris in 2019. Walter provided a nice itinerary for myself, my husband, and my two best friends. Other providers were less expensive, but Galloping Safaris had great reviews, so I went with it. Walter demanded prompt payment, that the money be wired to him immediately, which we did. The safari took place in February 2020. There were several issues throughout, including Walter and his staff not listening to requests to change small parts of our trip, lying about why we couldn't go to a place we planned to go, and skipping events we had paid for all together. We had paid for two nights at The Four Seasons Serengeti, and Walter instead had our guide take us to a less expensive hotel three hours away, one that was riddled with tsetse flies, without letting us know that we wouldn't be staying at The Four Seasons as planned/paid for. We demanded that they take us to the Four Seasons as planned the next day, but when we arrived the staff at Four Seasons let us know that Walter had not paid for our stay, and we were left sitting in the lobby. They told us that Walter often does this, and they do not extend credit to Galloping Safaris anymore, so we would have to wait until he paid to be taken to our rooms. We asked the Four Seasons staff to confirm the rest of our trip with the hotels in our packet that were booked, and not one of them had been booked or paid for. My guess is that Walter is unable to pay for the current clients' reservations until the future clients give him cash, which is why we were stuck waiting without paid reservations even though we had submitted payment in full to him many months earlier.
When we had issues with the trip Walter ran from us, ignored our calls, had our guide disappear. We drove hours out of the way on our last day of travel to meet up with Walter and settle up our issues, and he never showed up.
Through phone calls and emails Walter acknowledged that he was at fault and owed us a refund, which he never sent. We have contacted him multiple times and its always one excuse after the next.
I have traveled all over the world and have never felt as scammed as I have with Galloping Safaris. I strongly recommend that you book your trip with a more reputable provider.
BR
50-65 years of age | Experience level: first safari
Wonderul trip to Kenya with Weru as our guide.
Weru was our guide in Kenya in Nov/2017. He provides high-quality service, excellent communication skills and the safari tour with him was a great experience.
DE
50-65 years of age | Experience level: first safari
Professional and reliable organization
Nice, friendly and reliable service, which was matching all our expectations
US
20-35 years of age | Experience level: first safari
Provides insight to local living while giving back to the community
Booking our tour with One Horizon Africa was very easy. The day of our tour, our guide was on time and waiting in the lobby of our hotel for us. He was an amazing tour guide throughout the whole day. We didn't really know what to expect going into it and it all exceeded our expectations. The knowledge, communication, and background information we were provided about the organization as well as on our tour with the women was incredible. Any questions we had about One Horizon or Nairobi in general were answered very well with great knowledge. Throughout our drive to/from the village our tour guide made sure to point out various things on the side of the road and the neighborhoods we'd be passing by/through. Everyone that we interacted with that day always made us feel very welcome and had open arms. We chose One Horizon Africa when booking our village visit as we loved the fact that it was helping women and children in need. This organization started from the ground up and has really blossomed into an amazing thing. We left with such an amazing experience that no other tour could have provided.
US
35-50 years of age | Experience level: 2-5 safaris
Will use again
The consultant who planned our trip was Calvin and he was very thorough and accommodating right from the beginning. Being OCD attention to detail is very important to me, followed by the budget. Everything fell into place and our Safari was just AWESOME,,difficult to describe in few words. We saw the big 5 and Hassani our driver guide was super fun and knoew where all the animals hung out. Thanks for the experience, will spread the word.
DE
20-35 years of age | Experience level: first safari
African safari of our lives
The visit to Tanzanie with 5 of my closest friends to the Serengeti, Ngorongoro Crater and Tarangire which are some of the most beautiful natural places on the planet exceeded all my expectations. Ernest our host and guide took take care of planning and guiding our trip that we had no issues. Staying in tented camps gave us the real safari feeling that beat all the other trips we have done as a goup hands down. Ernest gave us the best value and he will remain on my quick contact list for future trips.
20-35 years of age | Experience level: 2-5 safaris
Connect African safari's delivered a professional and safe service
Great communication skills
Beyond my expectations
Dreams do come true
