US
50-65 years of age | Experience level: 2-5 safaris
The Tour guide were terrific
This is to make review as per the communications ,service , living standard ,all met desired expectation .
20-35 years of age | Experience level: 2-5 safaris
Great customer service experience
Friendly team, punctual, great customer service and willing to go extra mile for clients comfort. Wonderful experience
DE
50-65 years of age | Experience level: over 5 safaris
WARNING! $ 14,000 fraud and embezzlement
Almost a year in advance, we had booked an almost three-week safari via GATATU for five people in July / August 2019. The trip should cost a total of around 35,500 US dollars. As agreed, US $ 20,000 were transferred in advance. The rest should be handed over on site.
We were promised 2 safari vehicles, which should accompany us on the almost three-week tour, when we arrived at the airport there was only an old and neglected mini-bus that picked us up at the airport in Kigali in the late evening and then did not pick us up agreed boutique hotel but moved to another hotel.
After long discussions I was able to convince the otherwise very nice driver to take us to the agreed boutique hotel. We couldn't reach Richard, the manager of GATATU.
The next day we met the manager Richard in the office of GATATU Safaris in Kabale. It turned out there that not a single one of the agreed lodges was reserved. Richard received from us $ 1,500 for a 5th Gorilla Permit.
Since the owner of the first lodge warned us not to give Richard more money, we agreed that I would pay for all the lodges within the next three weeks on site and use the remaining US $ 14,000 for it.
The next evening it turned out that everything else was not paid for, e.g. the chimpanzee permits, entry to the national parks, accommodation and food for the driver, fuel, costs for the rented minibus etc. etc.
Of the 21,500 US dollars that GATATU received from us, only 7,500 US dollars were used for the gorilla permits, the rest (14,000 US dollars) was pocketed by the manager for no consideration. Richard could not be reached by phone, so on the third day we had to file a report with the tourism police in Kabale.
Richard was on the run, arrested three weeks later and jailed for three weeks. With one of his representatives, who visited us together with a senior officer, we agreed that Richard would repay the embezzled money in payment installments, which has not yet happened. At this point I do not want to report anything about our very negative experiences with the police in Uganda.
I can only warn you strongly against making any deals and especially advance payments to GATATU.
https://www.softpower.ug/tour-operator-who-defrauded-german-tourists-of-shs-81m-arrested-in-kabale/
35-50 years of age | Experience level: over 5 safaris
Amazing to discover Uganda and Gorillas
It was great working with Nziza Hospitality - Bernard and his team offered great service in answering all my questions and the team on the ground were wonderful throughout the trip. The highlight was, of course, the gorilla trekking at Mgahinga National Park, but the crater lakes region was really beautiful. Really had fun during the afternoon cruise on the Kazinga channel from Mweya Safari Lodge too. Will have to come again to try spot the tree-climbing lions!
Very competent and fun to be with
Communication is excellent, their services were above expectations, I enjoyed the tour and would love to engage them again for other excursions.
Amazing Trip at Nairobi National Park
l booked my Family for a Nairobi National Park Tour with Samson's Safaris. David was our guide for the day. He was really Professional and Helpful in spotting the Animals during game drive. His also really good with Children and managed to teach them alot on wildlife. After a wonderful drive we waited for the sunset at the Hyena dam overlooking the city which was magical.
l highly recommend Samson's Safaris.
Thank You David for this Amazing Trip!!
20-35 years of age | Experience level: over 5 safaris
Impressive. We were well taken care of, and got to enjoy a fully immersive Safari!
I've been on Safaris before but few lived up to the recent one taken with Native Africa Trails
David, our guide, knew the best locations, was very knowledgeable (he's been doing this for too long!) and suggested all the right safari moves to make. Yet he was also very accommodating to any of our requests.
We ended up spending more time in the vehicle than in the hotel, but I wouldn't have it any other way. I learnt more than any other safari trip I've been on and enjoyed every moment.
IT
welcome, competence and kindness both in the preparation and in the execution of the tour
The safari fully met our expectations in all respects. Despite the covid we managed to leave and we met our guide, Ismail, who accompanied us throughout the journey. We have seen and photographed everything that interested us. The wildebeest crossing of the Mara river is surprising. We will most likely return to Tanzania with our tour operator Savannah Explorers
DK
50-65 years of age | Experience level: first safari
A great safari withExciting Africa HolidaysHolidays.The
The wildbeast migration was a beauty to behold.To our guide___KUDOS.Good job.Must come again God willing
ES
20-35 years of age | Experience level: first safari
Expectation Surpassed!!!
We had a brilliant plan to visit Kenya Mara and the great Serengeti National park in Tanzania and pass by the Kenya-Tanzania boarder to see this amazing and tallest mountain … Kilimanjaro. The world is beautiful and you just have to travel to see it all. I was dreaming for a long time about this game drive, taking my partner out there spending some great moment.
I was looking for a local travel agency which provide best itinerary for a suitable price and i found one which was beyond excellent to us!! Silver Spark Africa is a great service provider. Even more we were very surprised how the team were mindful and patient to all of my hundreds of question and remarks!!!
First visit to Kenya with my friends, had a wonderful time thanks to Silver Spark team and Kepha -our safari guides. When we were in Tanzania, we successfully conquered the Kili summit! We also spent time and did some fantasticate drive around Kilimanjaro National Park. Our guide was so helpful and very informative! Thanks a lot, to him, we didn’t miss any moment. We got more than we expected! We will never forget these fantastic tour journey! We got unforgettable memories and of course we will get back to you soon!
I recommend Silver Spark Africa Safaris!!!
