IT
35-50 years of age | Experience level: 2-5 safaris
Excellent experience with Indigo Safari
Me and my husband just back from our trip to Victoria Falls and Bazaruto.
We had a great experience with Indigo Safari. Everything was perfect and went smoothly. Ines was so kind and always so quick to respond to all our questions and concerns.
I do recommend Indigo Safari: amazing service and a right price.
Hope to have the chance to travel with IndigoSafari in the future. and thank you again Ines for our trip.
CA
65+ years of age | Experience level: first safari
Superb safari experience
This was an amazing once in a lifetime tour. We were a group of 6 so arranged for 2 vehicles. Our guides Louis and Obemi were excellent with terrific knowledge of the wildlife and local culture. We were able to see elephants, lions, cheetahs, panthers, baboons, and many more including a rare black rhino and a wildebeest crossing of the Mara river. The accommodations were spectacular with first class service everywhere. Easytravel staff were responsive and dedicated to making sure we had the best experience possible.
20-35 years of age | Experience level: first safari
Once in a lifetime experience!!
We honestly couldn't rate this company more highly! We had a 5-day Safari in Tanzania, exploring the Makumi and Nyerere parks. Our experienced guide Salum was incredibly friendly and informative, he knew all the right spots to find animals in both parks and we cannot thank him enough for his efforts in making us feel comfortable and at ease. A highlight of this trip, in particular, was exploring the waterfalls and hiking trip, which was stunningly beautiful and provided a nice bit of variety to the trip. Communication before & during the trip from the guide and the company itself was impeccable. If you are looking for a comprehensive safari experience, no need to look any further, go with these guys! Thank you Smile.
DE
35-50 years of age | Experience level: 2-5 safaris
Patrick, our tour guide was very proactive, professional, full of information and fun to be with
We had a wonderful Kenya and Tanzania customised safari experience. We visited Amboseli, Masai Mara and Serengeti national park. Patrick, our tour guide and the owner of Shanjoy Tours and Safaris, was very responsive right from the beginning. He was always accessible via email and WhatsApp. He sent us a detailed itinerary as a reply to my enquiry, and patiently changed it multiple times, because of the changes that I kept requesting. In the end, we had a great safari experience. Patrick organised the whole trip very well. He is also an excellent safari guide himself and gave us a lot of information about birds and animals in Amboseli. We also had a great experience at Masai Mara and Serengeti. A big thank you to Patrick, Beth, Joseph and the entire team. We highly recommend Shanjoy Tours and Safaris for your next safari experience in Kenya and Tanzania.
50-65 years of age | Experience level: first safari
Fred was such a friendly and knowledgeable guide.
An incredible experience with kind and knowledgeable staff. Me and my son had the most amazing safari and felt safe and supported the whole way. It was an added bonus that the staff at Extra Miles surprised me not once, not twice but three times with a birthday cake at different accomodations whilst on the tour. We could not recommend this tour enough. From initial booking, to response of emails, to the actual safari could not have been more attentive and helpful.
50-65 years of age | Experience level: first safari
Joseph, was superb, gentle, and very knowledgeable about the fauna and animals.
We had the best safari experience. Our guide was experienced and knew where exactly to spot all the animals. He stopped so we can take pictures. Very fortunate to catch the sunset too. We saw giraffes, rhinos, lions, zebras, antelopes and many animals that were unknown to us. His driving skills, second to none. Best day
ES
20-35 years of age | Experience level: first safari
Trustworthy tour
Overall, very satisfied with the service. Transport was well organized, the accomodation was very nice and the safari experience was great.
CA
65+ years of age | Experience level: first safari
Excellent service from start to finish!
I would highly recommend this company and specifically our guides. Everything about the tour was top notch! Ours was a tailor-made tour expertly arranged by Voice at head office. There were six of us travelling together and so we had two vehicles with guides Louis and Ombeni. They were able to spot animals from a great distance and provide background information. They took great care to ensure we were happy with all aspects of our safari.
ES
65+ years of age | Experience level: first safari
Excellent Service, Quick replies to queries, First class and great value for money
We planned our safari to coincide with my birthday and Golden wedding anniversary which all our extended family attended. Mzanzi Experience dealt with all my questions courteously and quickly and dealt with my special requests for celebration dinners and additional beverages efficiently, and our arrival and departure arrangements at the lodge worked very well.
Our actual safari at the Kurula Lodge was exceptional value for money. The lodge was comfortable and offered extensive views over a well frequented water hole. Our ranger was very knowledgeable and went out of his way to make sure that we saw as much of the wildlife as possible, including the "Big Five". We were particularly privileged to see elephants mating and to follow the progress over 4 days of a fresh lion kill. Also to have several encounters with a pack of wild dogs which are on the seriously endangered list.
One thing to bear in mind is the difficulty of communication. There is only one place within the Klaserie Private Concession where telephone and data can be accessed. This can cause problems if there are unexpected flight changes or other domestic emergencies.
All in all an unforgettable experience which I can without hesitation recommend to others.
65+ years of age | Experience level: first safari
Subcontracted our Private tour to the Lowest Bidder
In January ’22 (6 months before our departure date) we booked The Great Kenya & Tanzania PRIVATE Circuit - 13 Days Safari and Cultural Experience offered by Sunsets in Africa.
FIRSTLY, before our complaints are listed, We want to make it clear that WE HAVE NO COMPLAINT with our KENYAN DRIVER/ GUIDE. (His real name is Safari) Safari was informative, polite, and quite a good driver – he made sure we had a great vantage point to view the animals. All the other Kenyan drivers seemed to know and like him. We missed him once we arrived in Tanzania.
The majority of our complaints are a result of Sunsets in Africa's subcontracting our PRIVATE tour to the lowest bidder: TOPHANSTANZANIAADVENTURE.COM
The owner of TOPHANSTANZANIAADVENTURE.COM who also became our “guide” in Tanzania was named Hans. After returning home, we researched his company and found that Hans’ offers a 12 day tour of Kenya & Tanzania(not 13) with a minimum of 5-6 people (NOT PRIVATE) for 1/3 $ of what we had paid to Sunsets in Africa. This explains A LOT!
We blame both SUNSETS IN AFRICA AND TOPHANSTANZANIAADVENTURE.COM for this following, (condensed) negative review:
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Our tour was booked and paid for as a PRIVATE party of two, but upon meeting Hans he informed us that we would be traveling with another private party of 2! (Neither party agreed with that arrangement but we were stuck!)
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Our PRIVATE tour was also supposed to included nice 4* lodges (Yes, they were nice in Kenya) but when Hans himself took over in Tanzania he took us to a Tent cabin on the outskirts of Serengeti which had a picnic table for a restaurant/bar!! This was Not at all Similar to the Serengeti Serena Lodge on our itinerary!
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Hans was NOT a professional guide (he almost never had his radio on in the parks to communicate with the other guides and was always talking or texting on his phone instead of talking to/informing us)
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I inquired about the cost of a Night Game Drive and Hans told me that would cost $950.00 USD for 4 people. I declined saying it was out of my budget… Hans replied by asking “what is your budget?” At that point I had a feeling there was a possibility of a scam so I ended the conversation. A few days later on day 7 of out tour, at Lake Manyara Lodge they offered a night drive for $55.00 USD per person!!!
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On day 11, Hans LEFT US STRANDED at our Lake Manyara Lodge until 4pm (1600 hrs.)! He wasted an entire day!
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Instead of transporting us from Arusha to the Nairobi airport himself, he hired a man w a VERY SMALL car to take the 4 of us and our luggage from the border to the Nairobi airport. (We had luggage on our laps! for several hours)
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We have gone on many private tours around the world, but never had a "guide" as rude, devious, and unprofessional as Hans of TOPHANSTANZANIAADVENTURE.COM .
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THE BEST TIP I WOULD GIVE THIS “GUIDE” WOULD BE “HANS GET OUT OF THE TOUR INDUSTRY!”