US
50-65 years of age | Experience level: over 5 safaris
Exceeded our expectations
We contacted Roger a year in advance for our trip in Aug2019. We explained our interests, time period and safari history and he matched us with Kwando camps. It turned out to be a perfect match of expectations.
His communication from the start to the end and even the feedback after the trip was prompt, timely and with a lot of details. I had discussed with him about night photography, luggage, animal list - very knowledgable and got us some wonderful guides who matched our wavelength.
Logistics between arrival and departure out of Maun were organized very well and worked in a clockwork fashion. The logistics of booking, information and sending us updates was done in a timely manner - we had made additions as late as weeks before the start of the trip and the whole transaction was handled very professionally.
We had a great safari and have become huge fans of Botswana - I highly recommend Roger for all of your safari bookings and travels
FR
absolute scam and fraudster - THEFTS
FRAUDSTERS AND THEFTS : run AWAY ! They are holding my deposit for two weeks now and they are avoiding my refund. I'll report them to the POLICE. DO NOT CONTRACT WITH THEM.
Do not engage with Yoeni Japheth
IT
50-65 years of age | Experience level: 2-5 safaris
Exciting, professional, timing, flexible, assistance to customer
We started the Luitours services by airport pick up till airport drop off
Everything on time with very expert driver and tour guide
Friendly atmosfere and competent preparation on safari animals
To be recomended
Maurizio from italy
US
35-50 years of age | Experience level: over 5 safaris
Best Customer Service Experience
We had the best safari tour experience when we visited Kenya in July 2019. The driver and tour guide were friendly, professional, and knowledgeable. the team is a great asset to the company. We will definitely be back.
IE
50-65 years of age | Experience level: 2-5 safaris
Totally professional and organised with great communication and flexibility when necessary.
We put together a programme with the family for a big anniversary with 6 of us travelling and Ker & Downey were successful in their quote for lots of reasons.
They delivered on every front. The Rufigi River Camp and the Ruaha River Camp in Tanzania were just as we expected and their service was superb. The Gold Hotel on Zanzibar was perfect to chill in following nearly a week on safari. All our transfers which they pre- organised were on time and very professional and helpful. The paperwork with all the contact details and timings for the complete trip was also very useful to have in case of delays along the trip. I could not recommend this company more highly.
US
Exceeded our Expectations!
We have just returned from a fabulous trip arranged entirely by Vayeni. From my first inquiry, Suzanne and her team were prompt with responding, listened to our preferences while also suggesting alternate options which turned out to be highlights, answered our numerous questions, and were overall caring gems to work with.
We traveled to Zimbabwe (Vic Falls and Hwange) and Botswana. Camps, guides, game drives, meals, and all experiences were top notch, run seamlessly. We couldn't have asked for a better trip!
It's evident that Vayeni are experts in planning itineraries, while taking their clients desires into consideration. We wouldn't hesitate to recommend Vayeni - and already have!
AE
20-35 years of age | Experience level: first safari
Amazing experience, 7byFar give me amazing moments!
Before booking the 6 days safari Hakuna Matata i called many times Mr. Sylvester to clarify some points, and he was very helpfull! When arrived in Kenya, he pick me up at the airport and took care of all the details.
For the safari itself, it was amazing, our driver Charles was amazing, he has a huge knowledge about Kenya, it's animals, history and is someone very kind and always smilling. The safari was not in rush, we took our time, the guide bring us to very nice places, he knows every park in details.
In Amboseli, the Kibo Camp is amazing, it's much more than i was expecting, the tents, the personnel, the location and the food...
In Nakuro the lodge is inside the reserve and very nice too!
In Masai Mara, first we arrived at Sopa Lodge, where i had the booking confirmation for 2 nights, but they overbooked, and wehn we arrived could stay just one night. 7 by Far Managed to find another lodge, this time Ikeliani, it was amazing, the experience of being in a luxuty tented lodge in front of the river was amazing! We could hear hienas during the night! In the last moment i changed my plans and requested if possibel to return from Masai Mara by plane to Nairobi, again 7 by Far managed to get me a ticket and received me in Nairobi.
Thank you for all the 7byFar team, to take care of me, and always trying to make us happy!
I really recommend the company, and for sure will use it again!
IE
65+ years of age | Experience level: 2-5 safaris
Speedy response and provided exactly what we were looking for, in fact exceeded expectations
Coming from Ireland we were a bit hesitant to use an agent so far away and who we knew nothing about. But the service, the choices and the value on offer won us over. We decided to avoid the busier camps in the north of Tanzania and went for 3 days in Selous and Ruaha in the Rufiji and Ruaha river camps. Both reasonably small riverside camps and could not recommend them highly enough. A little more freedom in Rufiji to wander and a little less driving to find game. Having said that we saw everything you could want to see. Two very different venues and well worth doing both. We finished at the Gold resort in Zanzibar which is simply superb, on the beach and five
star spoiling.
A holiday of a lifetime made even more pleasurable by all involved
20-35 years of age | Experience level: over 5 safaris
Very good and proffesional
Excellent communication, service and a very good way to spend 2 nights
20-35 years of age | Experience level: 2-5 safaris
First Class Experience
The Ultimate African Safaris takes care of you from your booking. There is no back and forth with the Safari tour as have experienced with other tour companies. Honesty for is a key principle as its exhibited in their business.
I am a happy customer with their services. A tour company that goes beyond its mandate to cater for its guests.