FR
20-35 years of age | Experience level: first safari
It was a really great experience
We have been able to discover the Tarangire Park and ngorogoro crater very well without thinking of the organisation. We saw many animals sometimes really close.
The place we slept was not really like we imagine (miss mosquito net,…)
NZ
Great Safari operator with a great reputation
Firstly the quoting was excellent - we felt like SGT provided a great quote for the amount of days.
SGT were also extremely understanding with payment, particularly when we had a few immediate personal issues arise.
Our driver Elia really made this trip special - he was able to navigate the tricky terrain and even was able to fix / service the car multiple times throughout the trip (this is a normal occurrence). He was an excellent guide and we would rate him highly, his English is improving so you will need to learn a few phrases / prompts if you want to know more about the animals! Additionally, the tour guides forgot about the binoculars included and managed to get a pair to us while in the Serengeti park, about 7 hours away from Arusha the next day which was great.
The safari jeep is an extremely important part of the overall trip experience - our jeep, compared to other jeeps felt a lot older and while it was maintained well, simple things like airconditioning were not available which meant that we had to leave the windows open whilst driving through dusty terrain. I understand it’s difficult to be selective in high season however we would have liked to be provided a newer vehicle.
One downside of the service is communication. Being that we did not know anything about the migration path and how long it takes to get up to the northern Serengeti, we were lead to believe that we would see the great migration in its entirely. Granted we did shorten our trip due to personal reasons, there was miscommunication that we would still see it which did leave us disappointed. If we had known that shortening the trip would result in this, we may have kept the trip days the same. lastly, there were several times where we were left very confused about the daily plan, if we were to do this differently in the future we would communicate more to Joseph from SGT leading up to our trip to understand the daily expectations of the trip. Additionally some vendors were confused about payment, either settled from SGT or ourselves. In terms of reliability, SGT could initiate more of the communication from their end to ensure we were all prepared and meet our expectations.
Overall, my wife and I are satisfied with the service that SGT provided. For future tours, a higher level of transparency as well consistent communication would definitely elevate this tour experience from 4 stars to 5 stars. I would highly recommend Elia as an extremely experienced, competent driver who even in the most dangerous terrain was able to navigate smoothly. Joseph was very professional with the entire process, we recommend talking to Joseph a lot prior to your trip to ensure your understanding of the trip is as smooth as possible :)
65+ years of age | Experience level: first safari
Amazing Kenya Safari!
I had an unforgettable trip to Kenya Safari! Everything was well organised by Fancina Africa Tour & Safari, and also our group leader Alex— from the planning to the smallest details, everything ran smoothly and on schedule.
Our game driver was fantastic — knowledgeable, patient, and with an incredible eye for spotting wildlife. Thanks to him, we saw so many amazing animals up close and learned so much about them.
Kenyan people are some of the most welcoming I have ever met, and their warm hospitality made our journey even more special. A highlight was when the resort staff surprised one of our group members with a birthday celebration — such a thoughtful gesture that truly touched our hearts. Their service was impressive in every way.
This trip was truly a once-in-a-lifetime experience, and we’re so grateful for the professionalism, warmth, and effort from the whole team.
DK
50-65 years of age | Experience level: 2-5 safaris
Life time Explorer. Beutful nature. Animals in there own dominerende.
The driver(Guider) Speaks English...Swahili
Which makes communication easy.
There clean Toilets
You can always Pay with local valuta....or by Credit cards
35-50 years of age | Experience level: first safari
Wonderful service
We booked and had a fantastic experience from start to finish! Got to se me a lot of wildlife and our tour guides were both brilliant and very knowledgeable, only things that could’ve improved the experience was the jeeps seemed a bit more run down than some of the other safaris but it didn’t deflect from our overall experience. Once in a lifetime trip thank you!!
IL
20-35 years of age | Experience level: first safari
Great trip, it was very special!
Hello,
My name is Idan. My wife and I came to Tanzania with another couple of friends for our honeymoon. To our delight, we had Tonny as our guide and driver for a week of safari.
I would like to share our wonderful experience with the amazing guide and driver – Tonny!
From the very moment he picked us up from the airport, we could tell what a great person he is. His sensitivity, professionalism, kindness, patience, and the pleasant atmosphere he created for us turned our honeymoon into the best experience we could have imagined. He was always ready to answer any question we had, and even waited for our questions so he could explain, elaborate, and share as much information as possible out of his own goodwill.
It was so hard for us to say goodbye to him that even during the rest of our trip in Zanzibar, we found ourselves talking every day about how much we missed him. He is exceptionally friendly and pleasant, making us feel safe and comfortable at every moment. Even when there were technical issues with the vehicle, he gave us complete confidence, assured us that everything was under control, and resolved every problem.
I truly hope that every tourist coming for a safari will have the chance to experience it with Tonny. I am certain that such a trip will be unforgettable. Thank you for giving us the privilege of having him as part of our experience and sweet memories. I wish all safari guides were like Tonny. Please take good care of him – he truly is the best and kindest guide there is. 🫶🏼❤
NG
50-65 years of age | Experience level: first safari
Awesome
They were so excellent and the overall package was pocket friendly too. They handled all our entire tours including all transfers within the city and airport drop-off. The driver guide was lovely and timely always.
MY
20-35 years of age | Experience level: first safari
Fast and responsive service with great guide, Albert.
We got a very knowledgeable guide and driver, Albert. The accommodation and food was satisfactory too. At some of the hotels, we had to request for help from the reception when our key cards didn't work, number of beds was not enough, no internet, no TV connection. We felt safe with our guide's driving skills and teaching. WhatsApp communications with the tour agency was mostly quick too.
NL
Daytour Johannesburg
Our tourgide Nomanday take us to a Journey round Johannesburg and Soweto.
She told us about history and culture background.
We are impresed about the knowledge and singing.
Thanks for a day we don,t shall forget.
US
20-35 years of age | Experience level: first safari
He is very knowledgeable and has excellent local contacts. Easy to understandable, and skilled
Axis Africa Safari was excellent to work with. Communication was clear and prompt, making the planning process stress-free. They listened to our needs, adjusted the itinerary perfectly, and ensured every detail was well thought out. The team was professional, flexible, and genuinely cared about creating the best experience for us. From start to finish, everything ran smoothly, and we felt well taken care of throughout the trip. Highly recommended for anyone looking for a seamless and memorable safari experience