US
50-65 years of age | Experience level: over 5 safaris
The owner of this agency - Michael is a crook and should not be trusted
I booked a 13 day package with the Mushra Agency in November and paid for the tour in full. Communication was perfect until the money was paid. Once that was done, there was nothing to be heard from Mushra. Two weeks before the tour was to start, I attempted to contact Mushra and did not hear from them - I asked Safari Bookings for help and after they jumped in, Michael wrote me an email stating he was an attorney and that the safari business was a side business for him. I cancelled the trip and Michael assured me that the entire amount that was paid would be refunded to me - that was the last I heard from him.
After 5 emails and asking Safari Bookings for help in this matter - nothing, no word from him about the refund. I have currently disputed the entire charge with my credit card company and they are in the process of issuing a refund from this merchant. Safari Bookings informed me that this agency has had their account suspended.
Please do not book with this travel agency as they will take your money and run. Micheal (the owner) is not to be trusted.
US
50-65 years of age | Experience level: first safari
Excellent Safari. Exceeded my expectations!
The communications prior to booking, the booking, and information given after the booking but before the trip were excellent. The only thing I would suggest is that the itinerary start times take into account the time of year. When daylight is longer, the itinerary should reflect what the guide has in mind for start times. The start time should be communicated each time before parting ways.
The service was also very good and the lodges also exceeded what I expected.
I was very glad I chose Wildebeest Safaris. The guide worked very hard to find all the animals we wanted to see. He was always listening to the radio to be sure that if another guide saw one of the "big 5" , he would do everything he could to get us there in time. He went out of his way to ensure we were happy. After the missed communication for the first drive, he was always verifying the time we were to meet next. And he was always on time!
Definitely 5 stars!
PK
35-50 years of age | Experience level: first safari
Bumpy Roads & Thrilling Adventure
We sincerely recommend ToKenya and our tour. It was exceptional in every way possible. When we finally decide to book this tour, we read up on the animals and the country. We expected that in 8 days we would see everything on our wish list. To our surprise we saw most of them on the very first day. The following day we saw even more including others not our list. From then on, the rest was icing on the cake.
We experienced the migration including thousands of wildebeests, zebras, water buffalo, antelope, impalas, gazelles and many other types of ungulates. We saw dozens of giraffes, hippopotamus hundreds of elephants, lions, eagles, vultures, Cheetahs, hyenas, as well as a leopard with a fresh kill. We saw crocodiles, and hundreds of thousands pink flamingos - all of them in their natural habitat. Our tour guide was excellent. He took us close to get good views of the wildlife but far enough to remain safe. He told us that they were capable of being a threat if we got too close. We also got outstanding views of the snowcapped Mount Kilimanjaro.
This was an amazing adventure, but not recommended for the faint of heart. Its wild and real. Including so wrenching moments to see the death of prey. Each day was jam packed with activities. The accommodations were excellent. Our favorite was Ol Tukai Lodge at Amboseli National Park. We loved the swimming pool, and electric fence to protect you from the wild animals. The road had some bumpy sections. If you don’t mind them and hours of thrilling adventure, this might be your kind to a trip.
SK
20-35 years of age | Experience level: 2-5 safaris
Amazing they best owner and professional attitude
Whitney this comapny tou William experience real africafe. They are super friend and try to do best for you. Highly recomended!!
DE
20-35 years of age | Experience level: 2-5 safaris
Just great
Everything worked out wonderfully. We were picked up smoothly from the bus station at the beginning of our safari and then got a small nice room in the hotel. We were allowed to leave our bags during the safari in the hotel and at the end of the safari we were taken to the airport.
They were in constant contact with each other and if you had questions or problems, they were answered and clarified problems!
Very good service! :)
AR
20-35 years of age | Experience level: 2-5 safaris
Amazing Safari Experience
Our group friends just returned from a private safari with ToKenya.com 11 days in Kenya & Tanzania. Everything worked like clockwork. From driver/guides Michael in Kenya and Philip in Tanzania to the office staff Charles and Loice – they were all very hopeful. Our guides were great company, excellent drivers and highly knowledgeable.
They we very patient with us and worked hard to make sure we saw many animals. Their knowledge allowed us to see all the animals we wanted to see and then some.
We loved our accommodations, but suggest people pay close attention to the ratings to make sure they don’t over pay. That way you get great value.
Overall, we recommend ToKenya and would like to come back in the future. Thank very much for an amazing safari.
under20 years of age | Experience level: 2-5 safaris
Best safari holiday we have ever had
Everything was amazing during this trip, the quality of the safari and the ability to see the big five in a matter of 3 days at two different parks. All the accommodation was excellent except one of the hotels owned by KSLH, which you must avoid at all costs as it is utterly appalling, this was not the operators fault as availability was a problem due to late booking by us. Otherwise this holiday was amazing.
US
50-65 years of age | Experience level: first safari
I Could Not Have Picked a Better Company!
I did a lot of research before I contacted tour companies in Kenya because I felt that I needed to be informed about what was available, what was feasible, and what might be asking too much. I came across Seven By Far on this website, and I was impressed by the number of options that they had to offer. When I had the pleasure of speaking with Sylvester, he was accommodating - he offered an itinerary, I made some changes, and he provided me with what I asked for. He met us in Nairobi at the airport, along with our guides. Our guides were extremely knowledgeable about all of the areas that we visited; they were engaging, answered all of our questions, and their eyes are better than any pair of binoculars I've ever owned!
In my view, you can't go wrong with Seven By Far. I recommend them without hesitation.
NO
65+ years of age | Experience level: 2-5 safaris
We booked a safari in 3 days and 2 nights by Hello Tanzania , by Silwia to Selous game reserve
We did not know anything about our trip and trusted Hello Tanzania .We had already been in Zanzibar for a week and wanted to be picked up and fly to Selous. Our trip was well organised and everything was good. We had full program. all time , with boatsafari our first day in Jimbiza camp.Wesaw a lot of birds , life along the riverside and swimming hippos.Day 2 was a full safari day, with outdoor lunch.We saw a lot of animals like lions, elephants, giraffes, will pigs , hippos , sebras and a lot og other animals. We saw the animals very near . Guide and driver was clever and nice persons- always safe driving and smiles.
Nice food and service in Jimbiza camp , but the swimming pool was not clean .
Day 3 : walking safari in the morning -meeting Kiddi , the buschman. Nice and many tips to survive ....after that we took a walking tour to the little village, to see how they live today. We got lunch before leaving with airplane back to Zanzibar . Thanks to Hello Tanzania for a well organised trip for us 4 from Norway.
DE
20-35 years of age | Experience level: over 5 safaris
Lack of separation of business and private
While I cannot complain about the organization of the safari in terms of equipment and game drives what spilled the experience for me after was the unprofessional behavior of the company owner. The lack of separation of business and private matters ruined the experience completely and prompted me to give the bad rating.