20-35 years of age | Experience level: first safari
Champion!
I loved our 5-day safari around Tanzania. It was even better than I imagined. Our tour guide was experienced, we even got to see the Big 5! Champion (our tour guide) was friendly, knowledgable, and went above and beyond to give us the best experience possible. He was reliable every morning and I felt safe with him during our trips.
The only reason I cannot give 5 stars is because the company did not pick us up from the airport and we could not contact them, we had to arrange our own taxi at midnight to the hotel. They did, however, refund us the amount for the taxi. On the first day, we were told we owed $2000 when we didn’t … this was quickly rectified when we showed them our bank statements.
In summary, we had a great experience and I would recommend Serengeti Smile and Champion to my friends at home.
SA
20-35 years of age | Experience level: 2-5 safaris
Safari 5 days
It was good, Masai Mara was amazing, the accomodation as described and the driver knew a lot of the good places, however, he was always late and on the last day the car broke down.
20-35 years of age | Experience level: first safari
Great fun
Was good to see all the animals the food and organisation was okay but the animals made up for it
20-35 years of age | Experience level: first safari
Adrian was a great laugh and good guide, once asked he gave all information needed
Adrian was a good tour guide, young and keen which is good to see. The tour itself was very organized and thought through, no hiccups along the way. Especially through online bookings.
US
65+ years of age | Experience level: 2-5 safaris
Good bang for the buck!
Our tour was a 13 day/12 night adventure, covering Tarangire, Central and Northern Serengeti, and Ngorongoro Crater, plus a side trip visiting 3 different tribes. A highlight for me was actually visiting the indigenous Hazabe tribe. The safari itself was great. Saw the Big 5, although the rhinos were very far away. Very much enjoyed witnessing the Great Migration of wildebeest, crossing the Mara River. The camps, food, and service were all excellent. Our driver was very knowledgeable on identifying game and birds; plus, he was a great mechanic - which can be very handy if the jeep develops mechanical issues, given the rough and dusty roads. My only downside, was there were a couple of issues with lodging snafus, and the jeep itself (a Toyota Landcruiser) could have been in better shape. One window couldn’t be opened/closed without the help of the driver, and when dust is flying about (often), that’s a problem. Another window was hard to roll up/down. The roof top only had one of two locks working, and one gas shock was broken. Arm rests were stuck in the “up” position, and seat belts were inoperable.
Other than that, the safari itself was great!!
20-35 years of age | Experience level: first safari
Josh was so helpful and fast to reply leading up to the safari
We loved the private tour and the ease of having choice and extra freedom. Our guides were so knowledgeable
Leaving this tour guide and being handed over to others in a different area (under same company) was a regret of ours as the communication didn’t pass over very well.
Other than that we lived the energy, fun and overall experience!! Had a beautiful time on the Serengeti
35-50 years of age | Experience level: first safari
We had a great time!
I thought our trip was good value for money and I particularly appreciated the quick response time from the tour operator. The food and accommodation was good and comfortable (important given I was travelling with my 70 year old mother). I would highly recommend. A few small things - on the first say our itinerary was changed and we weren't given any notice so there was some confusion among the group. No binoculars were provided even though it stated on the itinerary that they would be. Some hotels charged for bottled water even though the itinerary said that water and soft drinks would be free. But overall these are small things. We had a lovely adventure.
FR
35-50 years of age | Experience level: 2-5 safaris
Very Good specialy Doren was so friendly
Very Good organisation. On Time .
The méal was Good but désert and coffre was missing
IN
65+ years of age | Experience level: 2-5 safaris
Safari tours are organised meticulously and safe. We could very close to big five and many more.
Thorny bush Tangala lodge was excellent both in food and sighting animals . Rustic tents in middle of the game santury with great staff.
Kruger full-day safari is nice and we were in Radisson Kruger Hodesprit nice accomodation
MO Africa tour is excellent 👌👍
Ruben sales manager was very helpful 😄
IN
50-65 years of age | Experience level: 2-5 safaris
Timeliness
Good communication in English. Cost can be negotiated, value for money, timeliness.