50-65 years of age | Experience level: 2-5 safaris
Very professional and efficient with a first class personal support and excellent local knowledge
We went to SA on honeymoon 20 years ago and always promised ourselves we would take our kids back on a really special family holiday.
Susan from Discover Africa helped us plan our perfect trip and was very organised in sorting out the details. The trip was then sent to us with a really nice e-brochure detailing what was to happen, which really got the family's enthusiasm going.
The trip itself went off without a hitch. We stayed in fantastic places, all the transfers and day trips happened on schedule and we had a holiday to remember.
What was really helpful was that Susan was on hand to help us through the holiday - she did not disappear once she had taken our money, and her local knowledge was absolutely an advantage over a UK based travel agent.
I would thoroughly recommend Susan's services and will use them again when we go back.
IN
Great service provider for Safaris
I did the Masai Mara safari for 2 nights 3 days with my husband and my 2 year old.
Morris from Balu Travels was coordinating with me. He was very prompt in responding to my questions.
Everything from pick up to drop off was well coordinated. The quotation had everything listed out in detail which was very helpful.
Would recommend them to anyone specially those travelling with toddlers.
BE
20-35 years of age | Experience level: first safari
Great experience and very surprised
We went to the safari for 4 days tour and it was a huge experience - we had the chance to see all the animals - very lucky about it !
We were with Freddie and rocky as guide and Prius was our chef ! Amazing and tasty food!
They have very good eyes and they have answered to all our questions !
The day after the safari we went to Materuni waterfalls and hot spring with Twalbu.
We booked the trip in last minute and we enjoyed it all day long.
- he picked us up in the hotel and we started our day. We went to the waterfalls hiking in the rain but it was so beautiful to see !
After we tasted the coffee with the history of the origin.
We had a lunch nearby and it was so delicious ! We enjoyed it thanks to the Mama !
We finished the day in the hot spring - it was good to swim in the nature ! I advise you to book it !
35-50 years of age | Experience level: over 5 safaris
Warm,professional, excellent and honest
Clear communication and expectations. Reliable and delivered excellently. The whole team loved their services, we had taken two vans. Super helpful team from booking to transfers etc
IT
65+ years of age | Experience level: 2-5 safaris
very professional, attentive to customer needs, ready to give the best advice
We are two elderly people, but we still have a great desire to travel ... we wanted to visit Namibia, we wanted to rent a comfortable off-road vehicle and have a local guide who spoke Italian and who also acted as our driver, we had a busy schedule to see more things possible… We contacted some Windhoek tour operators, and African Wanderer immediately convinced us: clear, precise and quick answers to our questions, valuable advice on some adjustments to our itinerary, the right attention to special needs or requests and the effort to always find appropriate solutions, for example, a fridge in the car for medicines, given that at a certain age we also have to live with aches and pains!!! All thanks to Hanneke, a competent, professional and always available person!!! We stayed in fantastic lodges, such as the Twyfelfontein Country Lodge set in fiery red sandstone rocks, or the Bagatelle in the Kalahari desert with bungalows with private pools ...!!!
We tasted the local cuisine, grilled zebra meat, kudu, springbok, wildebeest... delicious! We concluded our evenings sipping a glass of Amarula, contemplating beautiful sunsets and then observing the stars, the most unknown to us. The presence of Benjamin, our guide, helped us to appreciate every moment of the day; even the long journeys always held surprises in store for us: birds, nests, insects, and plants aroused our curiosity and became the subject of explanations and subjects to immortalise with endless photos. And then the contact with the local tribes, which to us tourists seemed to be in difficulty maintaining their identity. I do not express myself on the 'must' to visit; those are not to be told, they are to be experienced, they are there to be contemplated, to excite, excite, impress, create emotions, amazement... Namibia, we miss you!!
DE
20-35 years of age | Experience level: first safari
The name says it all: RUN RUN (Mbio Mbio)
I'm pretty sure that the good reviews here are from David himself. We had a bad experience with our safari tour. It would be too much text to list everything but now the worst: When we wanted to leave the Serengeti National Park, we waited longer than the other groups until our guide came to us and asked if we could pay the fee, because there is a system error and David's payment is therefore not registered there. We were skeptical because we had already paid everything in advance and the other groups had no problems. After asking several times, it turned out that David had kept the fee for himself and never intended to pay it. In a phone call, he simply said: "Either you pay the fee or you're out of luck and have to spend the night there without accommodation". After hours of waiting and many phone calls back and forth, we finally made it out. We had to drive through the park in the dark, our car broke down (we also had to pay for the repairs ourselves, otherwise we wouldn't have been able to get out of there) and so we only arrived back in Arusha late at night. During a phone call with David, we mentioned that we would give him a bad review because of all the things that had happened. He didn't wanted this under any circumstances and offered to pay for an overnight stay in the hotel. We emphasized several times that we didn't need an overnight stay because we already booked one. We also told our safari guide that we wanted to go to our hotel. When we arrived in Arusha, we were driven to a creepy backyard and it turned out that we were driven against our will to the "hotel" that David had booked. We were three young women and were now quite scared and had to exert real pressure to get out of there. After we asked our guide why he had taken us there against our will, he said that he had been instructed to do so by David, even if we didn't want it. After we confronted David on the phone, he offered us a refund. We will probably never see the money. I can imagine that David will try to deceive people again in the future under a different name. I can only recommend booking Safari Tours, which has been around for several years and has many reviews.
50-65 years of age | Experience level: first safari
A great Safari from beginning to end!
Great Communication, thoroughly pleasant staff, extremely knowledgeable and an overall fantastic Safari.
Picked up and dropped off at Guesthouse punctually and both vehicles transporting to the Botswana boarder from Victoria falls and the Safari vehicle were very comfortable and spacious.
Boarder crossing was easy.
Safari was great, saw many animals, Elephants, Lions, Impala, Giraffe, Kudu, Buffalo’s, Hippopotamus, Crocodile, many birds and even a Leopard!
Had a Wonderful buffet lunch at a location right next to the Zambezi river.
The afternoon motor boat on the Zambezi was also great, Seeing animals on both the Zimbabwe and Namibia sides and also in the Zambezi!
Thoroughly recommend this Safari and Company and at a reasonable price too!
CH
20-35 years of age | Experience level: first safari
One more time, please
Communication with Bushtop Safaris went very well. Once we arrived in Nairobi, our guide Henry was waiting for us on time. The days at Lake Nakuru and Masai Mara were very eventful. Henry is a very good driver, knows a lot about the animals and landscapes and was always in a good mood. The pick-up in the morning went very smoothly. We would book with Bushtop again on our next trip.
DE
20-35 years of age | Experience level: first safari
He created an unforgettable trip for us
We are absolutely enthusiastic about the safari and can recommend it 100%.
We looked at different safaris in our hostel and finally went for this 2 day tour to the Tarangire National Park and the Ngorongoro Crater.
On the first day we were picked up at the hostel in the morning and drove directly to a mall near Arusha Airport. There we could use the time and buy a few more snacks and drinks until our fellow soldiers joined us.
Thereafter, we went on a direct route to the
Tarangire National Park. The drive took about 2 hours. At Maingate we could directly meet the first monkeys and again briefly visit the toilet before we went to the beautiful National Park. This one was simply insane and clearly showed why one should definitely make a safari in Tanzania! We saw elephants, giraffes, lions (not 2 meters away from our car) and monkeys pretty much everything that the Tanzanian wildlife gives. For lunch we went to one of the campsites where there was very tasty food (rice, meat, fried vegetables). After this refreshment we continued our safari and besides many smaller highlights we saw some very large herds of elephants and zebras.
The first day finally ended in a very well maintained lodge with great dinner, music and acrobatics program.
The next morning, after a rich breakfast, we went straight to Nborongoro Crater. There we were also received at the Maingate by very interested baboons (windows and doors better to keep closed ;) ) and we were able to continue directly to the crater. Arrived there we immediately saw the first lions, which stayed right on the road. During the safari we were able to observe several times larger groups of lions (partly also witnessing lion cubs). There were also countless zebras and wildebeest here. The highlight here was definitely the hippopotamus pool with about 15 animals. Also here there was very tasty lunch, similar to the one the day before. After we left the crater in the afternoon we went straight back to Arusha.
Finally only a huge praise remains to our guide Joseph who did a great job and was able to give us some unforgettable memories.
CH
65+ years of age | Experience level: 2-5 safaris
Professional, friendly service throughout the booking process and on the tour.
We had a fabulous 13 day tour of Namibia and Botswana with a final day at Victoria Falls in Zimbabwe. The booking process and communication with Derek was first class with very prompt responses to emails and answers to questions. Our guide John was fantastic; very experienced, knowledgeable and friendly. He was an exceptionally careful driver, with an extraordinary ability to see game and birds no matter how well hidden! The perfect companion for our trip! The accommodation and food (I'm vegetarian) was excellent and staff were welcoming and really did their best to make our stays even more enjoyable.
The tour itself involves quite a lot of driving, but we got to see so much in a short time. Both Etosha and the Okavanga delta are extraordinary places to observe wildlife and we absolutely loved the whole experience. The tour was well worth every penny and we can thoroughly recommend Blue Crane Safaris!