ID
50-65 years of age | Experience level: first safari
Avoid this agent, a real shame !
We booked a trip for 4 people for August 2023 – Kenya Tanzania with this agency Bleu Ranger Safari Kenya for 11 days in the largest parks (7 in total), a still substantial budget. But it seems that this agency does not provide quality at all - the guides are drivers who barely speak English, have no knowledge, and do not even have the program in hand to follow it at least the vehicles are in poor condition, and the assistance when things start to go wrong, completely non-existent… We had to complain constantly to finally get a response from their office…….
The accommodations were 80% modified each evening and without any information even before arrival... it's pure amateurism for a trip that was supposed to be superb...
The impression we have is that they cut back on all the services from the start, driver as cheap as possible (he was not aware of the program, did not speak English at all, a real disaster) – the poorly maintained, dirty and uncomfortable vehicles – meals on the side of the road in dens where the menu must cost 1USD/person no more – hotels not at all up to standard and constantly dislodged from start to finish. We got so fed up that we cut it short and asked to send us back to Nairobi earlier at our expense at a last hotel (Radisson Blue) for the exceptional cost which saved us the end of the trip... With the last driver who almost came to blows with us because of the lack of tip..
This agency has completely put us off Africa... we are disappointed by this experience - don't trust it, because they are not professionals at all, just offering the worst services to improve their margins, to the detriment of the client! !!! Scandal !
50-65 years of age | Experience level: first safari
The guides is very well educated and helpfulz
This was an amazing experience. We enjoyed every minute. It was fun and scary sleeping next to the wild animals
50-65 years of age | Experience level: 2-5 safaris
Bonsai-SA is a competent, experienced and well organised4x4 tour operator.
We joined Johan from Bonsai-SA on a 3 day off-the-beaten track 4x4 wild camping tour in the unspoilt Phalaborwa area of the Kruger National Park, South Africa. The tour was well organised, the group small enough to get personal attention and the Park's supplied guide was knowledgeable and friendly. I can whole-heartedly recommend the adventure. This was our second tour with Bonsai-SA and hope to do more.
ES
20-35 years of age | Experience level: first safari
A guide, and a friend
Best Safari with a huge difference from what we did in Kenya. Zach, our guide made the Safari so much funny and special for us. He was all the time caring about us and attentive to watch the wild animals in the best possible ways. We told him we haven’t seen a Leopard yet, and the same afternoon he managed to get it, and same with Rhino. Also, he brought us to a local village which made the experience even more special. He was so friendly and a great person with a great heart. If you thinking about to go to a Safari, contact Zach
NL
Brilliant
Cool dude. Humorous and quite chill and helpful!!!
NL
35-50 years of age | Experience level: first safari
Both funny and informative
Guide has a good sense of humor and is knowledgeable. Also helpful and punctual.
NL
35-50 years of age | Experience level: 2-5 safaris
Amazing experience! Knowledgeable and friendly guide. Highly recommended.
Everything was great. Guide gave a custom personalized experienced. Friendly and positive attitude. Accomodation and food were good, great quality for money.
CA
50-65 years of age | Experience level: first safari
Excellent experience with booking to safari guide.
It was a great experience all around. Good value for money. We had been looking to do this itinerary for a few years and nothing close to the price for our customized private itinerary. There was a couple of errors not in our favour in the quote but Lion King gave us some upgrades at their cost to correct those.
CN
20-35 years of age | Experience level: first safari
Janet, who contacted us via email, responded promptly to all our questions and met with her in Kenya
This trip to Kenya was a bold decision made by the two girls of us, and we chose JAVIVA through the website. The price is reasonable compared with peers, and they contacted me very promptly to answer my questions (hahaha I like people with a positive work attitude)
All the worries were finally relieved after landing in Nairobi and successfully meeting the driver Evans. We saw many wild animals that can only be seen in Chinese zoos. They were lively and leisurely, combined with the unique natural landscape of Africa. Every photo taken was a "photo of life".
In just ten days, except for the objective conditions of some hotels, everything else was very satisfactory. Evans accommodated us without saying a word to the very remote scenic spots we were going to. The journey was far away and difficult, so we are very grateful to him.
In addition, I am also very grateful to Janet from the travel agency, who answered my questions in a timely manner online and took the time to meet us offline in Kenya. It really made me feel valued.
Here, I highly recommend Evans, the driver of Javiva Travel Agency, to my Jimei brothers! If you come to Africa once, you really won’t regret it.
Finally, I recommend the Salt Lick Hotel in Tsavo West, which is the best in the whole journey.
(automatic translation from Chinese)
CH
50-65 years of age | Experience level: 2-5 safaris
Unforgettable and great Experience
We booked a 5 day Safari including Tarangire, Lake Manyara, Serengeti and Ngorongoro. Organisation was perfect. The lodges are very close to nature and really beautiful. The staff is very friendly and helpful. We saw a lot of animals and were compleately satisfied. We would recommend Shemeji Safari.