US
50-65 years of age | Experience level: first safari
We had a superb experience with a fun-loving, family-friendly, professional!!!
Godson keeps his word! From the start, he was an excellent communicator with quick responses even with a seven hour time difference. Trust him!...I was very picky about accommodations and did a lot of research on my own. My selections proved not to be nearly as good as his recommendations which were fabulous. He is humble and an expert in his field. He provided top-notch services and we always felt safe. We are a family ranging in age from 16 to 60 and he made lasting impressions and connections with each one of us. Our 5 day private safari was amazing! We saw the Big 5 and sooo many cheetah! I think it was 7 in one day!!! It was a trip of a lifetime! I highly suggest that you leave your safari in the caring hands of Godson Adventures!!! He and his guides will take care of you!!!
20-35 years of age | Experience level: over 5 safaris
The Kurt Safari's Kruger experience was flawless and the cherry on top was very knowledgable guides!
The Kurt Safari's Kruger experience was flawless from perfect timings and well maintained vehicles to very passionate and knowledgable guides. You could feel the excitement when they told you about any animal and nature in general. They know the park very well and we sow so much, but were also made to appreciate big and small sightings. I had special appreciation for their etiquette when it came to how they drove and carried themselves at sightings when other companies could not care less. What a memorable day.
US
35-50 years of age | Experience level: first safari
My family had a wonderful time due to our knowledgeable tour guide Joseph.
The communication was good between myself and Chris, and I appreciated that they treated my family very well. We were able to have many new experiences, and learn many new things. Thank you for your above and beyond hospitality.
35-50 years of age | Experience level: over 5 safaris
The best there is, total professional, friendly and considering towards others...
The guest always comes first, they gave the edge, their guides have passion and are super friendly.
US
20-35 years of age | Experience level: 2-5 safaris
Excellent pre-trip planning and support; room for improvement during trip - solved at the end
I planned two safari trips with Wayfairer this year. The first, in Kenya in March, went without a hitch. Planning was courteous and responsive and local partners were spot on for what we were looking for. Memorable staff, beautiful lodge, and astounding animal sightings. Logistics went smoothly.
Trip two comes along in June for a longer, two week adventure spanning Rwanda, Uganda an Tanzania. Things in Rwanda and Uganda did not go well. Local partner was unprofessional. Sent a guide that did not speak English, had next to zero professionalism or knowledge and did not know the way to hotel. This would have all been OK had we received a prompt response and solution from Wayfairer. Our emails went unanswered and private messages followed the same route. Eventually, I reached out to the local tour operator hired out by Wayfairer and it happened to be the case that Wayfairer had not even communicated the situation to the local travel partner. They were appalled and immediately sent another driver. This was a world away: professional, courteous, knowledgeable. As we tried to figure out what had happened, this is what we were able to discern: Wayfairer subcontracts to a reputable local partner for Uganda and Rwanda; lets call them "A". Said local partner then subcontracted the hotel for our driver/guide. The hotel then went on a third round of subcontracting and hired a small, new, non-reputable Rwandan agency to deliver the service. Agency "A" did not know the hotel had further subcontracted. Needless to say, neither did Wayfairer.
We completely understand that hiring local partners is normal and part of the way travel works nowadays. What is problematic is that in this case communication channels were not established, we got no response from Wayfairer which were the only ones with which we had communicated, and there was no accountability for what took place while we were there.
Once we left Rwanda and got plugged into their Tanzania partner, the trip was everything it should have been from day 1: engaging, professional, surrounded by experts during the game drives and caring staff at lodges.
Wayfairer did eventually react, apologize and issue a refund for the transportation costs of the Uganda leg of the trip.
All in all, I think it is a well put together agency with its values in the right place. It just needs to smooth out and address the growing pains of receiving more bookings and keeping track of their clients all the time, regardless of who they have subcontracted out to.
US
50-65 years of age | Experience level: first safari
Wonderful Tanzania guide/driver
Our guide/driver Lalashe was just a wonderful person and within our first day felt like a friend ir family member. He was also extremely knowledgeable about the country, the flore and fauna and a safe driver. All members of our family loved iur trip and thanks to Gladiola are feeling a true connection to Tanzania
20-35 years of age | Experience level: first safari
Incredible
My husband and are did the 23 day safari around lake Victoria and absolutely loved it. Definitely best value and liked that we were in charge of what we ate instead of being given premade meals like some other tours.
Wycliffe, our tour guide, and our driver, Hezron, were both the nicest, most considerate people you could find.
We both were comfortable with the camping, tents were really good quality and because we were lucky with a small group, got to stack the mats up 2 high which made it very comfortable.
US
We asked for a private Hemingway Experience and Africa Dream Safaris delivered-5 camps under canvas!
Communication via emails before departure were impeccable. We were handled from the time we deplaned in JRO until the time they left us at deportation from same airport.
Our guide was experienced, knowledgeable, personable, and intelligent. Our expectations were surpassed in every aspect. We spent 10 days on safari staying in 5 different camps all under canvas. We were the only people at 4 of the 5 camps having the full staff at our disposal- now that’s what I call private! We can’t wait to experience this safari again in 2 years- with ADS!
AE
20-35 years of age | Experience level: 2-5 safaris
Very disappointed
In view of the increasing popularity of online reviews I decided to go with magical retreat safaris. I cannot convey how disgusting experience we had on those 10 days. Hotels were not good and the driver (Anthony) one of the laziest I have ever seen in my life. Didn’t go by the itinerary And he picked us at around 9AM for a early morning game drive
JP
20-35 years of age | Experience level: first safari
Beacon safari did an excellent job making our first trip to Kenya a wonderful time!
First, we were very worried about our first trip to Kenya. However, Beacon safari (and all other safari tours that I requested quotes to) replied quickly and politely which helped me a lot to compare and choose the best tour for me.
The tour service was great, we were able to go to all the places we wanted to go. We were able to see almost all the animal we wanted to see (due to the season, and they’re WILD animals so it can’t be promised that there will all be there). Our tour guide, James ,worked so hard to look for all the animals for us. He also told me a lot of information about Kenya, the animals and the cultures which were very interesting.
I would highly recommend Beacon safari and will use it again if I have another chance to go to Kenya again.