20-35 years of age | Experience level: first safari
Amazing trip to Uganda with Encounter!
We just returned from our 7 day trip with Encounter Africa and what and amazing time we had from start to finish.
Our guide, Tolbert, picked us up from the airport on day 1 and looked after us better then we could have imagined throughout the entire trip. We did a lot of driving to visit various places and Tolbert always ensured we were fed and watered and continued to act as tour guide while driving around his beautiful country - telling us the history and politics of the country, pointing out various wildlife (amazing knowledge of birds) and other interesting facts! We felt very safe with him and had a made a great friend by the end of our trip. He was also a brilliant driver on some very bumpy roads!
The highlight of our trip was gorilla tracking in Bwindi National Park. Tolbert had asked us previously what we most wanted to get out of the experience and asked what length of walk we’d like to do. He then made recommendations to the park rangers before our briefing to get us into a group that suited and to try and see the group with the most gorillas (the more we saw the better was our criteria!). This paid off as we ended up seeing 12-13 gorillas.
We would highly recommend this tour company for anyone wanting to experience Uganda and the wildlife on offer!
BG
35-50 years of age | Experience level: first safari
Mwajabu custom organized our whole trip, she always kept us informed and up to date on our wishes.
It was a holiday of a lifetime, we experienced more than what we had expected. Othman our tour guide was amazing, he got us to see all the animals and went beyond his duty of care making sure we were comfortable. The day with the bushmen and in the town were also a wonderful experience.
I can't thank them enough.
FR
20-35 years of age | Experience level: first safari
Great Safari
We had a wonderful 4 days safari with Meru slopes. Geoffrey was always available for our questions. Our guide and cook were absolutly great. It was an amzing experience and we will do another safari with your company for sure. Thank you very much for everything.
AR
20-35 years of age | Experience level: 2-5 safaris
amazing experience !
We had a 2 week safari through kenya , Tanzania and Zanzíbar with classic journeys and are very happy about it ! Communication was very easy while planning the trip and charles didn’t have a problem changing the schedule and accommodations a million times so it would look like exactly as we wanted.
Everything went as planned and promised .
Both our guides lived up to our expectations in terms of being knowledgeable and trying to meet all of our needs. They managed to find all the big five!
I would definitively recommend classic journeys !
DE
20-35 years of age | Experience level: 2-5 safaris
Great experience with a great guide but too high expectations due to safari description
4 day safari Massai Mara & Lake Nakuru
Sekenani Camp
Flamingo Hill Camp
Safari Van
+ Amazing guide (Eustace) super friendly, super knowledgable, super driver, great personality
+ Everything went according to plan, very reliable
+ Great selection of lodges
+ Clean and tidy vehicle (especially in comparison to some others we saw)
- With the safari description guaranteeing the encounter with all of the big five, our expectations were extremely high and we did end up quite disappointed after not having seen all promised animals. We would recommend some changes to the safari description!
NL
20-35 years of age | Experience level: first safari
Amazing and wonderful experience, excellent service
We had a 6 day safari, and it was amazing!
Humprey handled the contact and the information before the safari, and he did an amazing job, fast reply’s, always in for suggestions and trying to adapt to our needs. He even picked us up from Moshi.
Benson was our driver and he was the best! Always happy, always managed to find the best spots and the most beautiful animals. We saw so many lions, elephants, cheetahs, a leopard in a tree, wildebeest migration and so much more. He really did an amazing job, and always doing an extra effort to make us happy, he even drove me to a bar nearby the campsite to get some beers;-)
Our cook, Richard, also did an amazing job. made the best food, made us look forward to every meal. He adapted to our needs when needed. The meals where varied and fruits where included.
The camping gear was in a good condition, and the car was comfortable, even with 6 people. There even was the possibility to charge devices in the car.
Humprey, Benson and Richard: Asante sana, It was an amazing experience!
NL
20-35 years of age | Experience level: 2-5 safaris
It was an Amazing experience with Julius! He was able to show us all the Amazing places!
We’ve had an Amazing holiday with Julius as our touring guide. He showed us all the amazing spots in Tanzania and always made us feel very welcome. He is a very enthusiastic, happy and smart touring guide.
Poor communication
I was dealing with one lady by the name Faith Kaluai,first she sends me a quotation valid for a month,I was to get back to her on my travel dates then two days later she sends me a mail and tell me it was subject to availability and sends me another quotation..i call her wanting to make my bookings on the new quotations sent to me but she doesn't pick up my call..she later sends me a whatsapp message asking me what i have decided nearly a week after.surely bonfire how are you supposed to win people's trust if you can't handle your customers properly?
RU
50-65 years of age | Experience level: first safari
Safari tour in Kenya will be in our hearts forever
We did our seven days Safari tour with Axis company in August. The communication with tour agent Lennox was very fast. We had a little problem in Nairobi late in the evening and send an e-mail to him at midnight. We received his answer in 10 minutes! We want to give Lennox special thanks.
Our trip was well organized and planned. We think our driver John is the best one. He is very communicative and open-minded. John is a careful and skilfull driver. He is also a good guide. He could answer all our questions. He showed us a lot of animals. We could take beautifil pictures. There were 8 people in the car and the atmosphere was friendly. The accomodation was good, we also liked the local food. But we didn't like the camp in Amboseli, the houses were shabby, no furniture in the room except a bad bed. When we entered the room there was a lizard on the ceiling.
We want to give our best regards Axis tour company and wish them prosperity and all the best.
20-35 years of age | Experience level: first safari
Perfect.
Spent a 1/2 day tour with Kichaka to the National Park. Fantastic trip. The guiding and everything was great.