20-35 years of age | Experience level: first safari
DO NOT BOOK WITH COMPANY !!!
After nearly a month of waiting to hear back from the 'CEO' we are finally told that they will not provide a refund even though the country is not letting us travel there. This was a honeymoon trip and our wedding is cancelled, so unhelpful. This was the only provider who we have encountered problems with, all other bookings in our trip were kindly refunded. Awful customer service. Silly company really as I imagine everyone who experiences this will not book with them in the future.
US
50-65 years of age | Experience level: 2-5 safaris
Excellent, Fun, Precise , Helpful, Fullfilled my expectatives and more
Times has been difficult for everyone during this Covid Pandemic, but it was good to know that in the middle of chaos and confusions I had Wildebeest Safaris LTD, to hold my hand all the way with my travel plans and they were willing to make adjustments based on the circusmtances that rise during these time.
I spend a total of 7 days with the team traveling to what it has been a fantastic experience visiting the cities and the Safaries.
Not only the fact they took care of my needs but as a solo traveler it was great to have Guide Dennis as my companion and we had such a great time
Touring and he became my shopping and photographer partner.
For sure Dennis went out of the way to make my stay in Kenya to be a dream come true.
I highly recomend Wildebeest Safaries for any travel accomodations desired and more.
If you want to see the fantastics Places where I stayed you can visit my Instagram at ayenza_matthews
RO
35-50 years of age | Experience level: 2-5 safaris
Trip of lifetime
We chosed Suricata Safaris after we heard excellent feedback from our brother. We wanted to have the same guide our brother had florid. We had highly expectations. During the preparation and arrangements before, Hilary was very kind to all our questions. During the trip Florid was attentive, has extensive knowledge, answer very patiently to all the questions and there were so many responds to all requests He changed some of the original plan to our request and was very plesant. Lodges were wonderful (especially marera valley lodge) and the combination of all this makes an unforgettable time to our family. Thanks suricata, I will recommend everyone this tour.
US
35-50 years of age | Experience level: first safari
Exellent service - would highly recommend Wild Africa Expeditions!!!
From the first time I booked this expedition with my family, I received clear communication on the plans, logistics, accommodation, travel, etc. The promises made to me were kept, and I was very pleased with the professionalism and knowledge of the tour team. The safari was well organized and we got to experience everything (and more!) that we had hoped for. I would definitely use Wild Africa Expeditions again, and I recommend it to anyone and everyone!
IT
20-35 years of age | Experience level: 2-5 safaris
Amazing experience
Backpacking to Africa gave us wonderful memories of our 2 weeks in Tanzania. We liked the guides, Salum, Mpinga for serengeti/ngorongoro and Zanzibar. Accommodations were more than expected...very luxurious and the food was amazing. Backpacking to Africa took care of all logistics; we could just enjoy ourselves. Well done.
US
50-65 years of age | Experience level: 2-5 safaris
The guide didn’t know much. He barely talked, unless I asked him a question.
The guide lacked communication skills. He didn’t have enough knowledge about birds or animals in general. The customer service was very poor, even though I was the only customer in the excursion because everyone else cancelled due to Covid 19.
A day before my last day, I found out I needed a Covid 19 test and I asked the owner to find a place in Entebbe for me to do it. We drove 8 long hours from the mountain to Entebbe. The guide never showed me or say anything, unless I asked something. I never heard from the owner. We waisted a lot of time looking for a clinic. I had to stayed in Entebbe two more days, I had to pay for another plane to Dubai and for another hotel in Dubai. I wasted a lot of money and time because the owner Couldn’t help me.
My experience with the Gorillas was great but not thanks to this company.
In general, I don’t recommend this company.
IN
20-35 years of age | Experience level: first safari
Tanzania is a beauty!
Tanzania is a beauty! We visited the northern circuit upon the suggestion from Mr.Martin from Tripquest. He explained everything in detail that I could imagine how it would be on safari and it was exactly the way he explained. Our guide David was a very friendly person and was very knowledgeable, I was shocked by the knowledge he has about Tanzania. The best part of our 4 day Serengeti and Ngorongoro crater tour was the drives on the crater, we could be as close as 5meters away from a pride of lions ! We had an unbelievable and such a happy time.
Trip Quest took care of us so well that every detail was taken care of. I highly recommend every Safari lover to visit Tanzania and definitely choose Trip Quest!
US
50-65 years of age | Experience level: first safari
Beyond my expectations
Tanzania blew me away with Nziza Hospitality. First off, we were super nervous to travel during covid, yet Bernard made sure every detail was taking care of to make us feel safe and keep our experience private. Every property was luxurious and first class. The food was delicious. Our guide and driver, Cloud knew the parks inside and out. We saw every single animal on our list except a rhinoceros and we will track that next time. We were shocked how much the experience exceed our expectations. Everyone should do Africa and everyone should do it with Nziza Hospitality. I have travelled all over the world and had many opportunities to be wowed....but this experience was one of the best adventures of my life.
FR
20-35 years of age | Experience level: first safari
Brilliant, all of what I was expecting from a Safari.
The safari tour in the Masai maara was amazing. Evans (our guide) was smilly, very helpful, a safe driver and with good energy. Thanks to him, we saw most animals (lions, cheethas, rhino, hippos, crocodile, giraffe, elephants, impala, buffalos, zebras, antilopes etc) except leopards.
Regarding the living at Jambo Maara, The restaurant waiters are very nice but the other employees were not welcoming and seemed to be suscipious about us.
The communication via 'whatsapp to book the safari with Bonfire was not smooth. I could not get all the pieces of information I was requesting, so I had to wait to land in Nairobi to go to their office and get all the details I needed. Once at the office, everything was easier.
50-65 years of age | Experience level: over 5 safaris
The wildlife was plentiful and stunning, so much local knowledge in this small company.
We have used this company many times, each time the 'personal' service was fantastic. We had game drives and added experiences by visiting local community projects that gave us fabulous insights into how people live. We are so pleased we found Cherokee Tours and we highly recommend them.