65+ years of age | Experience level: first safari
Pilanesberg Day Safari
I booked a 1-day guided tour to the Pilanesberg National Park through Mmilo Tours. It was very easy to deal with Mmilo Tours via their website and email. Their communication with me was excellent. The tour package included a car with driver/guide. Everything went very smoothly. The guide was excellent and the tour was great. I have been to South Africa seven times (both business and holiday) and I wouldn't hesitate to do business with Mmilo again in the future.
20-35 years of age | Experience level: over 5 safaris
Excellent customer service and trip planning
Travelicious helped me plan my trip to Masai Mara effectively. Everything was excellent, from the booking to the end of the trip. I would definitely rate them a 5 ⭐
50-65 years of age | Experience level: first safari
Great experience
Tanzania Specialist made the adventure easy to plan and organize and our specialist was fantastic. Our tour guides were all experienced, knowledgeable and friendly. The customer service was excellent. I would highly recommend it.
DE
35-50 years of age | Experience level: 2-5 safaris
Amazing time and great customer care
We had a wonderful time in Tansania one Out 6 days Safari that Took US from Arusha to Tarangire, Lake Manyara, Ngorongoro Crater to the Serengeti. All selected lodges we're of very high Standard and everything was well arranged thanks to Neema, Elizabeth and our guide Sabas.
50-65 years of age | Experience level: first safari
An efficient, friendly and well organised company.
From when I first contacted Elephant Herd Tours I was impressed with how quickly they responded to my questions and made suggestions. This was our first trip to South Africa and we wanted to do as much as possible. We booked several safari tours and an all day Panorama tour. On every trip the guide arrived on time and was so friendly and knowledgable.
On the safaris we learnt so much about Kruger and the animals, and every effort was made to ensure we got the most out of the visit and saw as many animals as possible. On the Panorama tour we were lucky to have the guide all to ourselves and saw much of the beautiful scenery and sights of the area, as well as a visit to the Moholoholo animal rehab centre which was not only educational and heart warming, but it was sad to see how much harm man can do to the beautiful animals in the wild - a day not to be missed.
I can only thank the company for making our once in a lifetime holiday very special.
20-35 years of age | Experience level: first safari
AMAIZING
I explored Tarangire National Park with marangu treks and safari, and I was thrilled to capture stunning photographs of the wildlife. The itinerary was meticulously planned, and I extend my gratitude to my knowledgeable guide, Allan, for enhancing the overall experience.
20-35 years of age | Experience level: first safari
Dismas was great - well informed and very fun!
We had an absolutely wonderful time on our tour! I cannot recommend this enough. The company was super responsive to questions during the planning process. Our guide, Dismas, was amazing and did an excellent job taking us around the parks. We also loved all of our accommodations! This was a perfect experience!
35-50 years of age | Experience level: first safari
Trip of a Lifetime In East Africa with Mega Wild Safaris
We cannot recommend Mega Wild Safaris enough. From the moment we started communicating with the managing director Anne Bright, we knew we were in good hands. She even agreed to speak with us relatively late at night for her to answer some preliminary questions before we even plan the trip.
We were incredibly pleased with both the selection of destinations and lodgings chosen for our trip. Our guides for Tanzania and Uganda (Anwar Razak in Tanzania and James Marunga in Uganda), were knowledgeable, friendly and simply easy to get along with. We’ll definitely request them as guides for any return trips to these beautiful countries.
Even when one unexpected change in plans came up, the managing director was responsive via email and made things right in a very short amount of time. We greatly appreciate their ability to pivot because of an unexpected change in plans that was in no way the tour company’s fault.
Simply put, we could not have asked for a better trip to East Africa, and Mega Wild Safaris made it happen. We will remember this trip and these people for the rest of our lives.
IT
50-65 years of age | Experience level: over 5 safaris
Terrible experience
Attention! do not go to any of these safari agencies (Kilimanjaro Adventure Safari Club, Kima, Safari Moja Matata) especially not to Mister Thomas. I think they are scammers.
We paid Mr. Thomas 3800 USD to have a 8 days safari, at the end of July 2023: Serengeti, Lake Natron, Olduvai Gorge, lake Maniara. Starting from Arusha. He promised us the new car which pics he sent us by whatsapp when we contacted him, but a very old Toyota was used for our safari. The car was very very old and dangerous and Mr Thomas put us in a very serious DANGER and RISK for our LIVES! AND HE KNEW IT. That was a criminal way to work with people.
First of all, we paid Kilimanjaro Adventure Safari Club; the safari program was by KIMA company, and to enter the parks the name of the company was Safari Moja Matata. We don't know what happened.
The Toyota Prado sx 30 turbo (plate T457 ANR) had very worn tyres, left windows and doors didn't work (we can't get out of the car, we can't close the windows when the road was dusty), brakes didn't work and produced smoke and bud smell, brake fluid came out from the left front wheel, rear shock absorbers didn't work so the car skided dangerously and the engine made strange noises. The car was very very dirty and rusted. The driver (Juma) had to drive very slowly because the car swerving when improved the speed, so we lost a lot of time for visiting the parks. We were very afraid for our safety.
After a day driving, we wrote and phoned to Thomas to ask him for changing the car for a better one as those in the picture he sent, but he said it was the only avaible car. He said the car was ok, but it wasn't at all.
In fact, on 25th July one of the bald tyres broke. They mount the spare wheel but he broke after 20 meters! The spare tyre was very bald too.
We stand on the road for hours to wait for new wheels. I called Thomas to protest, he said we was right and he would refund us for that day, but he didn't it. That was the last time he answered at calling or sending messages.
Finally Thomas sent a private car that carried us to Lake Natron but we arrived in late and we had only 2 hours to visit the side in a great hurry.
By night, the driver Juma arrived to Natron with the same old car again and 2 new tyres and we continued the safari on the same old car.
The safari continued driving always very very slowly and we always must wait 2/3 ours for the payment for entering the parks because Thoms were always in late in that. We lost a lot of time every time.
On 27th July in Serengeti the brake fluid came out from a wheel that made bad noises. So we couldn't arrive to Serengeti Central and we had to pass the first night in another camping near the border of the park. Because of the slow driving and the in late payments we arrived on 28th July to Olduvai Gorge only 1 our before the closing! INCREDIBLE! We have no enought time to visit all we wanted.
On 29th July, during descending Ngorongoro slope, brakes caught fire! The company put us in a great danger! We could have a serious accident during the deep descent. A lot of other drivers stopped to advise us about the dangerous situation.
On the way back, climbing the Ngorongoro slope, the car stopped because the engine produced smoke. We all pushed the car trying to restart the car unsuccessfully. Another car gave a ride to the top of the slope. The old and dangerous car broke definitely and our driver left it in Ngorongoro.
We remained with no safari car, and we continued our safari changing different private cars for the remaining 2 days with great discomforts and delays, while you disappeared at all!
On the way back to Arusha we went to the Arusha Tourist & Diplomatic Police station to make a report to the police.
The police said that surely one of the three safari companies was a fake.
Our safari and our holiday are ruined, and we risked our lives!
After the report at the police, Mr Thomas promised to refund us 1500 USD, but he disappeared without doing it.
IT
50-65 years of age | Experience level: over 5 safaris
They ruined my safari
Attention! do not go to any of these safari agencies (Kilimanjaro Adventure Safari Club, Kima, Safari Moja Matata) especially not to Mister Thomas. I think they are scammers.
We paid Mr. Thomas 3800 USD to have a 8 days safari, at the end of July 2023: Serengeti, Lake Natron, Olduvai Gorge, lake Maniara. Starting from Arusha. He promised us the new car which pics he sent us by whatsapp when we contacted him, but a very old Toyota was used for our safari. The car was very very old and dangerous and Mr Thomas put us in a very serious DANGER and RISK for our LIVES! AND HE KNEW IT. That was a criminal way to work with people.
First of all, we paid Kilimanjaro Adventure Safari Club; the safari program was by KIMA company, and to enter the parks the name of the company was Safari Moja Matata. We don't know what happened.
The Toyota Prado sx 30 turbo (plate T457 ANR) had very worn tyres, left windows and doors didn't work (we can't get out of the car, we can't close the windows when the road was dusty), brakes didn't work and produced smoke and bud smell, brake fluid came out from the left front wheel, rear shock absorbers didn't work so the car skided dangerously and the engine made strange noises. The car was very very dirty and rusted. The driver (Juma) had to drive very slowly because the car swerving when improved the speed, so we lost a lot of time for visiting the parks. We were very afraid for our safety.
After a day driving, we wrote and phoned to Thomas to ask him for changing the car for a better one as those in the picture he sent, but he said it was the only avaible car. He said the car was ok, but it wasn't at all.
In fact, on 25th July one of the bald tyres broke. They mount the spare wheel but he broke after 20 meters! The spare tyre was very bald too.
We stand on the road for hours to wait for new wheels. I called Thomas to protest, he said we was right and he would refund us for that day, but he didn't it. That was the last time he answered at calling or sending messages.
Finally Thomas sent a private car that carried us to Lake Natron but we arrived in late and we had only 2 hours to visit the side in a great hurry.
By night, the driver Juma arrived to Natron with the same old car again and 2 new tyres and we continued the safari on the same old car.
The safari continued driving always very very slowly and we always must wait 2/3 ours for the payment for entering the parks because Thoms were always in late in that. We lost a lot of time every time.
On 27th July in Serengeti the brake fluid came out from a wheel that made bad noises. So we couldn't arrive to Serengeti Central and we had to pass the first night in another camping near the border of the park. Because of the slow driving and the in late payments we arrived on 28th July to Olduvai Gorge only 1 our before the closing! INCREDIBLE! We have no enought time to visit all we wanted.
On 29th July, during descending Ngorongoro slope, brakes caught fire! The company put us in a great danger! We could have a serious accident during the deep descent. A lot of other drivers stopped to advise us about the dangerous situation.
On the way back, climbing the Ngorongoro slope, the car stopped because the engine produced smoke. We all pushed the car trying to restart the car unsuccessfully. Another car gave a ride to the top of the slope. The old and dangerous car broke definitely and our driver left it in Ngorongoro.
We remained with no safari car, and we continued our safari changing different private cars for the remaining 2 days with great discomforts and delays, while you disappeared at all!
On the way back to Arusha we went to the Arusha Tourist & Diplomatic Police station to make a report to the police.
The police said that surely one of the three safari companies was a fake.
Our safari and our holiday are ruined, and we risked our lives!
After the report at the police, Mr Thomas promised to refund us 1500 USD, but he disappeared without doing it.
