35-50 years of age | Experience level: first safari
Incompetent at best, likely misleading, possibly even scamming
We are based in Nairobi but arranged a safari to the Masai Mara with transportation, accommodation and game drives. The travel agent did not disclose all of the fees, and, we're not sure, but suspect there may be some kind of kick-back scam. Were were also mislead us about the quality and type of safari vehicle, and then tried to back-date an email (which, of course, doesn't work), to try to "prove" we were given the information up front (we were not). The same vehicle was used to drive from Nairobi to the Mara as was used for the game drives. At least two of the seat belts were not functioning, and the ones that did clip were questionable if they would hold during an accident because they were so worn out. The vehicle was fine for the game drives, but certainly not a safe way to travel on Kenyan roads, particularly on the escarpment road with heavy truck traffic, lots of potholes, passing, and no guard rails. That said, the driver/guide was good.
Strongly recommend against booking with this company because of questionable ethics.
ER
Amazing!!!
The communication was awesome but that did not even compare to the service, delicious food and accommodations. Our guide Jacob is so knowledgeable and we even spotted 15 lions and a leopard taking her prey up a tree.
We were so spoiled and the money was so worth it as we were cared for 24 hours/day.
No
Well organized tour. Really recommend for anyone who wants to experience great safari.
PL
Our safari tour was excellent and our guides were super nice and experienced: Ronnie &Dan.
The whole trip achieved our expectation. Views and nature were amazing! Comminication with our guides was very easy. Our camps were nicely located.
NL
20-35 years of age | Experience level: first safari
Very smooth trip
I booked a trip to mount Kilimanjaro with Tanzania Specialist. From day one I had contact via whatsapp, which made it very easy to communicate. I could ask every question I thought of and it would be answered within a few hours. Everything went smoothly from the moment I stepped foot in Tanzania and they put me up in Weru Weru lodge, which is beautiful, with very kind people. The trip to Kilimanjaro itself was amazing. The guide, chef and porters do everything they can to make you feel like family and make you feel like you're part of a team. I climbed alone, so this was very important to me. The guide was always there for me to motivate me when I needed it, the food was amazing, the tents are great and everyone is very friendly. All in all it was a great climb and I'm miss the mountain and the crew a lot!
50-65 years of age | Experience level: first safari
Fantastic Uganda Birding Tour
Mamaland provided an excellent 2 week birding holiday in Uganda. We had a brilliant knowledgable guide in Tony who was incredibly hard working and great company along with Ibrahim our highly skilled driver who both made every effort to ensure we had a memorable and happy trip. We visited 7 national parks in the most beautiful landscapes and adding the support of expert local rangers we were able to see almost 500 bird species and a long list of other amazing wildlife. Our accommodations were comfortable and we were always greeted with warmth and hospitality. Uganda is wonderful! I highly recommend Mamaland Safaris. The service was flexible, friendly, efficient and professional at all times and offered outstanding value for money. Thank you!
IL
20-35 years of age | Experience level: first safari
A big disappointing from the guide level
I have done dip research on the internet before booking with Bestday, and I Choose them because of there good rating.
We took the four days budget safari.
We saw a lot of animals and the national parks are amazing.
We have Good Luck as our driver/guiding, and I must say he wasn’t knowledgeable at all! I found myself reading from Wikipedia all the time to know a little bit more about what I’m seeing because it’s not just about seeing the animals it’s learning about them too.
Also, his English wasn’t clear at all.
In addition to that, he barely knew where the camps are and even didn’t know how to build a tent, told us that it’s his first time sleeping in a camp, although he said that he is doing safaris for already three years. Go figure it out.
Also, the camp equipment was poorly; I expected to have better chairs for eating. We were the only group that has this kind of chairs. Also, the sleeping bags were disgusting, and their zippers we're broke, so we freeze at night in the Ngorongoro National Park.
The only thing that I can't say that was good is the fact that we had Emanuel as our chef. My wife I and I are vegans, so he made us delicious food and also functioned as our guide when he joins us once to the game drive.
So, unfortunately, I must say, stay away from that safari company!
Excellent!
Absolutely amazing, very professional. Beyond expectation. Staff are friendly.
Would recommend them 100%
One very happy client. Keep up the good work.
RS
35-50 years of age | Experience level: first safari
Incredible experience
Our safari was great. We enjoyed it a lot and had a really great time with our guide. We really appreciated his professionalism. He was very friendly, very helpful. The guide always knew where to look for the animals and we spotted many of them. We were very satisfied with our trip.
35-50 years of age | Experience level: 2-5 safaris
Very efficient and organized
Communication was timely, booking was done early and transfers were arranged in good time
